P: Import fails when it encounters a corrupt video file

[Immaculens]

Hello, since Lrc 14/14.01 I have not been able to import images from a favourite Win 10 folder.

Its where I keep all my misc stuff I download from the net, etc. 

Its called "Downloads & Software".

I try to import a jpeg and the progress bar on the top left just hangs there doing nothing.

I can import images from other folders.

I just created a new folder called 'New Folder' - and cut everything from with "Downloads and Software" and pasted it inside "New Folder".

I tried to import a jpeg and the progress bar on the top left just hangs there doing nothing.

So there is an issue that it does not want to import from the root folder - yet it imports images from subfolders.

Conversely - if I go to the root of New Folder - select an image and right-click and choose "Open With - Lightroom Classic" - it again shows the import progress bar but it just hangs.

I just put "New Folder"  into another folder - and tried to import from the root of New Folder - and I cannot.

No matter what I name that folder - or - if I cut all contents and paste into another folder - I cannot import from the root folder.

EDIT: see reply below about video files

[KSNelson]

It also occurs on WIndows 11 ARM64 machines as far as I am concerned!

[KSNelson]

It is also a bug for WIndows 11 devices!

[paull25390019]

I've managed to fix my import issue by creating a new catalog and importing all my images and video into it. The option to play video in loupe mode is back and I can import videos again. The only problen is I lost most of my keyword tags! The keywords are there but not linked to the images, very frustrating and I hope there is an easy fix.

[John R Ellis]

"I've managed to fix my import issue by creating a new catalog and importing all my images and video into it. ... I lost most of my keyword tags! The keywords are there but not linked to the images"

By default, the assignment of keywords to photos and videos is stored in the catalog proper only.  So when you imported them into a new catalog, they wouldn't come along with the import. But you can go back to the original catalog, select all photos, and do Metadata > Save Metadata To File, which writes all your keywords (and other metadata, including Develop settings) to the photo files (if they're non-raw) or to .xmp sidecars (if they're raw). Then go back to the new catalog, select all photos, and do Metadata > Read Metadata From File. This will read in all of the saved metadata into the new catalog for photos (but not videos, which Adobe never implemented). 

Alternatively, you might try going back to the original catalog, selecting all photos and videos, and doing File > Export As Catalog and then opening the exported catalog. That sometimes is effective at fixing catalog issues.  And as a third alternative, create a new empty catalog and do File > Import From Another Catalog and select everything from the original catalog. That too can fix sometimes fix catalog issues and sometimes gives different results than Export As Catalog.