P: Map Module not working 11.3.1 on some Windows installations

Greetings all,  

A new update for the Adobe Photography products has been released.  The February update contains an update regarding this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by pressing  [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

Thank you for being so patient.  

I would confirm this is my experience. I have 2 monitors connected. A relatively new one - where the problems occur and the old monitor - where the map module works fine.

I use the latest Windows 11 Pro version and the latest Lr version. As evident by all the post over the years, it is not dependent on a specific version and has spanned multiple Windows and Lr versions by now. Just because you have a specific combination of OS and program doesn't determine if you are affected or not. It is very likely a problem with the Lr code itself.

I did a test where I exit on the map module and re-open the program and the bug is again there. Lr say it cannot reach the Adobe map servers and no map. Back to the library, restart, go to map, works. So in my one test it was reproducible.

There are so many other factors to consider, but this is where Adobe needs to start working on this bug. 

And that why I added my comment. They acknowledged the bug, but haven't fixed it for over 2 years. LrC is paid software. Adobe earns a ton of money with their subscriptions. It is bad business practice to ignore bugs like this.

I didn't say that the bug didn't exist in certain configurations. To be more precise, I'm not experiencing it in LRC 13.5 on a PC with Windows 11. If you're still experiencing it, you should make sure that Adobe knows your configuration. Just to report that it still exists without any detail doesn't help them to troubleshoot.

@Jill_CI wasn't hallucinating this bug. A "community expert" should know that bugs not necessarily affect all users. And this is literally an open bug. Just because you don't have it doesn't mean it doesn't exist.

The Map Module is working just fine in LRC 13.5

Just encountered this 2.5 yo bug.

Restart from library worked, but this is paid software and this should've been fixed already.

The "close it in library mode" method does not work for me in LR 13.3. to get maps working again. 

Betriebsystemname Microsoft Windows 10 Home
Version 10.0.19045 Build 19045

After the latest update, 13.0.2, I can drop images on the map reasonably accurately on my laptop but not on my desktop computer. I am reporting only as I prefer to right click on the location and choose to add GPS location to selected images.