P: Merge to HDR and Panorama doesn't work

[FeedbackCommunityMember]

On a regular basis, I merge 5 bracketed shots from my drone.  In the older LR, this operation took about 1 minute or less.  I could "batch" 5 operations at a time and have them all done in about 3 minutes or less.

 

With the newer, faster, more awesome (and likely soon-to-be-deprecated) LR, it simply won't do anything.  I was lucky and had one HDR to work, but I've tried countless others (one for nearly two hours) and nothing happens.  The progress bar makes no progress.

 

I'm really worried that this important feature is simply victim of a bug.

 

Anyone else having issues?  Adobe, what's up with this??

 



I'm using a medium-powered PC that has never had problems with merge before.

[ScottyRae]

Yup, +1 on this on Panoramas, not tried HDR yet

[SatishT]

Dan,
Can you try creating HDR without preview, using keyboard shortcut 'Shift + Ctrl + H' and let us know if this works?
Please share some more information:

• System Info from 'Help->System Info' menu option
• Lr language settings

Thanks
Satish

[SatishT]

Scott,

Can you try Pano merge without preview using 'Shift + Ctrl + M' and let us know if it works.
Please share some more information:

• System Info from 'Help->System Info' menu option
• Lr language settings

Thanks
Satish

[ScottyRae]

Hi,

No, ctrl+shift+M is not working either - same problem, shows the progress bar, but nothing happens.  

Lr Language settings - English

System info:
Lightroom Classic version: 7.0 [ 1140024 ]
License: Creative Cloud
Operating system: Windows 10
Version: 10.0
Application architecture: x64
System architecture: x64
Logical processor count: 4
Processor speed: 3.4 GHz
Built-in memory: 16332.2 MB
Real memory available to Lightroom: 16332.2 MB
Real memory used by Lightroom: 2013.5 MB (12.3%)
Virtual memory used by Lightroom: 4439.8 MB
GDI objects count: 944
USER objects count: 2812
Process handles count: 2422
Memory cache size: 2.0MB
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX
Camera Raw virtual memory: 2837MB / 8166MB (34%)
Camera Raw real memory: 2839MB / 16332MB (17%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Displays: 1) 1920x1080, 2) 1920x1080, 3) 1680x1050
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info: 
DirectX: NVIDIA GeForce GTX 670



Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC
Library Path: P:\Pictures Primary\Lightroom\Scotts Lightroom Catalogue\Scotts Lightroom Catalogue-2.lrcat
Settings Folder: C:\Users\Scott\AppData\Roaming\Adobe\Lightroom

Installed Plugins: 
1) AdobeStock
2) Canon Tether Plugin
3) ColorChecker Passport
4) Facebook
5) Flickr
6) HDR Efex Pro 2
7) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 10de
Device : 1189
Subsystem : 26703842
Revision : a1
Video Memory : 2017
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: S240HL-4 (NVIDIA High Definition Audio)
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: 10.0x7
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: GeForce GTX 670/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.50 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.5.0 NVIDIA 382.05
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_AMD_seamless_cubemap_per_texture GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_bindless_texture GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location 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GL_EXT_vertex_attrib_64bit GL_EXT_window_rectangles GL_EXT_import_sync_object GL_IBM_rasterpos_clip GL_IBM_texture_mirrored_repeat GL_KHR_context_flush_control GL_KHR_debug GL_KHR_no_error GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_KTX_buffer_region GL_NV_alpha_to_coverage_dither_control GL_NV_bindless_multi_draw_indirect GL_NV_bindless_multi_draw_indirect_count GL_NV_bindless_texture GL_NV_blend_equation_advanced GL_NV_blend_square GL_NV_command_list GL_NV_compute_program5 GL_NV_conditional_render GL_NV_copy_depth_to_color GL_NV_copy_image GL_NV_depth_buffer_float GL_NV_depth_clamp GL_NV_draw_texture GL_NV_draw_vulkan_image GL_NV_ES1_1_compatibility GL_NV_ES3_1_compatibility GL_NV_explicit_multisample GL_NV_fence GL_NV_float_buffer GL_NV_fog_distance GL_NV_fragment_program GL_NV_fragment_program_option GL_NV_fragment_program2 GL_NV_framebuffer_multisample_coverage GL_NV_geometry_shader4 GL_NV_gpu_program4 GL_NV_internalformat_sample_query GL_NV_gpu_program4_1 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GL_NV_vertex_program1_1 GL_NV_vertex_program2 GL_NV_vertex_program2_option GL_NV_vertex_program3 GL_NVX_conditional_render GL_NVX_gpu_memory_info GL_NVX_multigpu_info GL_NVX_nvenc_interop GL_NV_shader_thread_group GL_NV_shader_thread_shuffle GL_KHR_blend_equation_advanced GL_SGIS_generate_mipmap GL_SGIS_texture_lod GL_SGIX_depth_texture GL_SGIX_shadow GL_SUN_slice_accum GL_WIN_swap_hint WGL_EXT_swap_control VERSION: 4.50 NVIDIA
GL_STENCIL_BITS: 8

[SatishT]

Hi Scott,
Sent a PM to you asking for some details. Please share the information to help us debug this issue.
Thanks
Satish

[Fulla_T]

Hi Satish,

I was directed to this thread as I am having the same problem as Dan.  I have just tried your suggestion re the keyboard short cuts and that DOES work here.  I presume it has auto-aligned and auto-toned from the result but cannot tell if it applied any de-ghosting.

I use Windows 10, btw.

EDIT: Not certain thias is what you meant by 'LR Language settings' but just in case -

LanguageVersion: 3.30 NVIDIA via Cg compiler

Thank you.

[Fulla_T]

Resetting preferences has cured this problem for me.

https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

[gattoley]

Hi, Unfortunately I have the same problem and cannot create HDR images using Photo merge.

It does display the preview pop up window, after selecting 2 or plus images to merge, then when you press merge nothing happen. The bar of "creating HDR" stay still at 0% forever.

I have uninstalled and reinstalled LR, reset the preferences twice and disabled graphic processor, but it still does not work.

Yesterday there was a software update for LR Classic, but the issue was not corrected.

Windows 10 system

[captainsteve19]

Come on Adobe,  my HDR or Pano does not work as well,  I think I got it to work once since I installed Classic  several days ago,  I've been buying LR since LR2 been using subscription since it was introduced as well.  If I could go back to the latest edition I would,  I need the  dehaze slider and can't use a old version I have.     I've read this thread and have tried everything,  Fix this ASAP someone help!  I have two weeks worth of Vacation photo's  pano's and bracketed stuff that I need to Edit  but this stupid latest edition of LR is not working,   Photoshop can handle the HDR's and pano's  but they don't look as good as the LR one's  . HELP me and the rest of us frustrated PAYING customers  ASAP!

Steve

[mattzory]

I've had this problem as well. I'm on a Spring 2017 27' SSD iMac. If i restart LR (CC Classic) it'll work. Otherwise....nada.

[SatishT]

Hi Steve, Matthew,

Sent a PM to you asking for some information and logs. Please share the information to help us debug this issue.

Thanks
Satish

[gattoley]

Hi every one, an adobe tech found the origin of the issue and a solution.
In my case was due because I have too many services running and Photo Merge was waiting for a low usage in the system before starting the merge operation. In my case it never started.

So they suggested of: clearing the config.lua file (in the root of lightroom presets folder) and update it with:
Features.disableGlobalTaskManager = true

Restart LR after this change. 

In my case it worked perfectly, despite i was still running all the services.

It is also faster than before.

I hope this helps.

[FeedbackCommunityMember]

I have a closely related issue:

I am currently processing a large set of holiday pictures with Lightroom now Classic CC on Windows 7. I have successfully created several panoramas in the last few days (from 3 to 74 raw pictures) using photomerge.

Since yesterday however (no update, no reboot), photomerge gets stuck at 1/4 of panorama preview creation for any set of pictures (including 3 pictures panorama that were successfully merged previously). 

The issue persists through computer reboots, lightroom reboots via the preference menu, and through updating to the latest release. Direct merging with Ctrl Shift M does not even begin to process.

I haven't been able to find a config.lua file.

[SatishT]

You can follow the steps below:

1. Open system info window from 'Help->Syetm Info' menu option.
2. Copy the location specified against Settings Folder: field.
3. Open the location copied from above in Explorer(windows) or Finder(mac)
4. Create a file named config.lua
5. Add Features.disableGlobalTaskManager = true to the config file.
6. Restart lightroom
7. System Info dialog (Help > System Info) should display the config.lua flags entry as shown below

Config.lua flags:
Features.disableGlobalTaskManager = true

[FeedbackCommunityMember]

I just tried the above work around posted by Satish T, and it worked for me, just like the old days last week.  i copied the Lightroom 5.0 Registration.lrreg file and edited it in Notebook (windows PC) and pasted in the above Features.disableGlobalTaskManager = true.   Restart lightroom, see it show up in the system info and you should be good to go.

[FeedbackCommunityMember]

I have the same problem, however, using a mac. Can't figure out where this "config.lua" file is. Searched the entire hard drive for a file named that and no luck.
It would be great if answers and solutions were published for both windows and macs.
It would be even greater if matters as such were being fixed by ADOBE instead of sending users to change lost config files.
Does anyone know how to fix the problem on OSX? Thanks.

[johnrellis]

This just started happening to me -- the progress bar showed Creating HDR, without making any progress.  The "config.lua" workaround worked for me.

[josephl38751464]

pardon my ignorance, but if this is the solution to pano merge, i have no clue how to do this.  i opened 'help-system info' and now i am totally lost to your direction.  not very computer literate apparently.  can you walk a novice thru this?
sailorjoe2004@gmail.com

[paulcporter]

Satish,
I performed the above steps twice to the letter and the config.lua flags line in System Info indicates no flags...

Config.lua flags: None

I assume this is an unexpected outcome?

Thanks,
~Paul

[SatishT]

Paul,

Can you confirm if 'config.lua' file does not have '.txt' extension i.e. file name is 'config.lua' not 'config.lua.txt' ?

Thanks
Satish

[SatishT]

Joseph,

Here is a snippet from my system info:

Application folder: /Applications/Adobe Lightroom Classic CC
Library Path: /Users/satish/Pictures/Lr_Cat/Lr_Cat.lrcat
Settings Folder: /Users/satish/Library/Application Support/Adobe/Lightroom

You need to navigate to the location corresponding to the highlighted line in the above snipped and create the config file.
Also make sure that the file does not have any txt extension.
Let us know if you need any help.


Thanks
Satish

[Fulla_T]

I had this problem with Panorama Merge as well.  Satish's config.lua method worked perfectly once I figured out what was meant 'create a config.lua file'.  Probably obvious to most but just in case anyone else is as uninformed as me -

Open Notepad
Paste in the line: Features.disableGlobalTaskManager = true
Save As config.lua onto your Desktop (or wherever), enter the entire C/Users..../Lightroom location from your Settings into the task bar search window* and open the appropriate folder and then copy and paste in the config.lua file you saved on your Desktop (or wherever).  If it has saved as config.lua.txt then rename the file by deleting .txt and save.  You might get a warning at that point but ignore it.

I am using Windows 10, btw.

*I had to do this as I could not find the location manually stepping through the folder tree indicated in my settings.  No idea why that should be.

Now, have I created more confusion for some of you?  I apologise if so.

[FeedbackCommunityMember]

Another Paul Porter here haha

I just went through this process and it is now merging images. Thank you

[marcinb51184367]

I have created  "config.lua" file and can see the new entry in the "System info". No good - HDR still doesn't work. I also reset the preferences. Also no change 😞 I'm on Windows 10.

[FeedbackCommunityMember]

I cant figure out how to do this rite my path is different from everyone else's 

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC
Library Path: C:\Users\foxy\Pictures\Lightroom\Lightroom Catalog.lrcat
Settings Folder: C:\Users\foxy\AppData\Roaming\Adobe\Lightroom

and when I add the file in nothing happens