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FeedbackCommunityMember
Inspiring
June 9, 2019

P: Not showing the face tags after the photo has been rotated

  • June 9, 2019
  • 4 replies
  • 310 views

Hi, have been struggling to find an answer to my problem:

If i draw a face region or if a photo has already the data of the face region and i rotate it 90° and i remove the photo from lightroom and re-import, it won't recognize the facetags despite that the information is in the XMP.

*As long as the photo is horizontal (that is normal orientation), there is no problem, i can delete the photo from Lightroom and re-import and it wil recognize the face region with the person's name.

i have tried to edit xmp metadata in all sorts of ways with exiftool to see if that would fix the problem but havent' had any luck.

I would appreciate any help to fix this issue.-

UPDATE: I posted this issue in Adobe Forums https://forums.adobe.com/thread/2626690 and we got to the conclusion that it is A BUG, so if this is correct please this has to be solved.

Thanks.

    This topic has been closed for replies.

    4 replies

    F
    FeedbackCommunityMemberAuthor
    Inspiring
    February 25, 2021

    Confirmed this is still a bug in 10.1.1.

    F
    FeedbackCommunityMemberAuthor
    Inspiring
    May 20, 2020
    Hi,
    Any reason why this has not been fixed?
    C
    Adobe Employee
    chinoygupta
    Adobe Employee
    June 10, 2019
    Thanks Kevin for reporting this and John for the investigation. I am also able to reproduce the issue with JPGs and have filed a bug to investigate it further.

    Thanks,
    Chinoy
    johnrellis
    johnrellis
    Legend
    June 10, 2019
    I observe the same behavior for JPEGs but not raws.  In particular:

    1. Select a photo with a tagged face.

    2. Rotate it 90 degrees and verify the face tag is still present.

    3. Do Metadata > Save Metadata To File.

    4. Remove the photo from the catalog without deleting it from disk.

    5. Import the photo into the catalog.

    6. If the photo is a raw, the face tag is still present. If the photo is a JPEG, the face tag is absent.
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