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P: Print module: image positioning / printing issue with 11.3

Community Beginner ,
Apr 13, 2022 Apr 13, 2022

Upgraded to 11.3 this morning. 11.2 and previous worked without problems.

 

I notice the following:

Using the hand tool to reposition the image within the print frame: Up and down are reversed. 

 

For example I am printing a photo of a model on white background. If I reposition the photo so that the model is in the center of the frame I have to click and drag the image in the opposite direction to which I want the image to move. 

 

So with the model in the center of the frame and with ample padding around the image the print comes out with her toes cut off???? 

 

If I then reposition the image on screen so that the models toes are cut off the print comes out with the model centered nicely with ample padding around the image!!!!

 

Richard

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macOS
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correct answers 1 Correct answer

Adobe Employee , Apr 14, 2022 Apr 14, 2022

Adding bug number - 

Set Status to acknowledged.

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correct answers 1 Pinned Reply

Adobe Employee , Nov 05, 2025 Nov 05, 2025

We've opened a new bug to investigate @Bob Somrak 

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31 Comments
Community Beginner ,
Oct 31, 2025 Oct 31, 2025

I made this template so my output more or less matches fbs and instagrams story format. I apply this to any photo and the issue occurs. 
https://www.dropbox.com/scl/fi/fctcgij6qybp7ogwbuj1x/instaStory.lrtemplate?rlkey=dkujoaqyxuij7j1ugs1...

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Community Beginner ,
Oct 31, 2025 Oct 31, 2025

im on mac os 15.7.1

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Community Beginner ,
Nov 03, 2025 Nov 03, 2025

does the included template reproduces the issue for you?

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LEGEND ,
Nov 03, 2025 Nov 03, 2025

@Rikk Flohr: Photography 

 

I finally got this bug to happen again.  I read through this thread and figured out it has to do with images rotated CCW and then used the recipie I gave above.  You originally acknowledged it as a bug in April of 2022.  I did not check to see if it was really fixed after it was anounced it was fixed but it was apparently NOT fixed or it has reappeared

M4 Pro Mac Mini. 48GB
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Adobe Employee ,
Nov 05, 2025 Nov 05, 2025

We've opened a new bug to investigate @Bob Somrak 

Rikk Flohr: Adobe Photography Org
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LEGEND ,
Nov 05, 2025 Nov 05, 2025
LATEST

@Rikk Flohr: Photography 

 

Thanks Rikk

M4 Pro Mac Mini. 48GB
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