P: Rating photos w/ crop overlay behaves differently with/without GPU

[defaultbw6w30w9pcdq]

In my editing I am always doing the following:

I have the crop overlay open. I make any last minute adjustments and crop the image. Without closing the crop overlay I hit "5" signifying the photo is ready for delivery. The photo disappears and the next one comes up ready to do the same again. This is a fast way to finish up an edit.

The problem is that for the past couple of versions of Lightroom Classic, when I hit '5' the next photo does not come up. It used to happen rarely, but now it happens more or less every time. The only way to get the photos to show again is to click on another one in the filmstrip. Even going to 'Library' and back to 'Develop' does not show the next image.

Please see this screen recording so you can see what I mean.

This is incredibly frustrating for a guy that delivers 100s of images at a time, it's really slowing me down. Can anyone suggest anything to try?

Thanks.

[Sameer K]

Hey @defaultbw6w30w9pcdq. Welcome to the Lightroom Classic Community. I'll need more info to help you figure this out.

What version of Lightroom Classic & the operating system are you working on? I couldn't recreate this on Windows 10 & 11. Is this an Intel-based or an Apple Silicon-based Mac machine?

When you apply the 5-star ratings & the crop, the image disappears from the Filmstrip. It looks like you are working through a Smart Collection with rules that can exclude images that don't meet the requirements.

Try creating a sample collection of the normal kind & check if it works as expected. Let me know it goes.
Thank! Sameer K

[defaultbw6w30w9pcdq]

Hi Sameer, 

It's the latest version of Lightroom Classic from my subscription, and the issue as persisted across the last couple of minor updates. I'm on MacOS Montery 12.6.4 and the Mac is a 14" MBP M1 Pro

It's not a smart collection, just a regular folder I am editing from. I never use collections of any type.

Yes, the filter is set to only show 3* images, so when I hit 5 the image should disapear and we (used to) advance to the next one, ready to crop and rate.  This is my normal way of working, I've been doing it this way for years. 

Cheers,

[Bob Somrak]

Turn "Auto Advance" on in the Library/Photo menu and then go back to the Develop Module.  This works correctly for me.  

[defaultbw6w30w9pcdq]

It is on, and the issue is intermittant ruling out a misconfiguration.

[John R Ellis]

@defaultbw6w30w9pcdq, I see the same misbehavior on my LR 12.2.1 / Mac OS 13.3. But it only occurs with Preferences > Performance > Use Graphics Processor set to Auto or Custom -- when set to Off, it doesn't occur.

Try setting references > Performance > Use Graphics Processor to Off -- does it still occur?  (I'm not suggesting you permanently set it to Off -- I'm just trying to narrow down the conditions for the bug before filing a bug report.)

[John R Ellis]

To reproduce the bug on Mac OS 13 / LR 12.3:

1. Set Preferences > Performance > Use Graphics Processor to Auto.

2. Set the Library Filter bar to Rating <= 4 stars and make sure there are at least two photos showing in the filmstrip.

3. Edit the first photo in Develop.

4. Make a custom crop by dragging the edges of the crop and leave the Crop tool open.

5. Type "5" to set the rating to 5 stars.

6. Observe that photo correctly disappears from the filmstrip, the next photo is selected, but the main window of Develop is blank (all grey).

7. Set Preferences > Performance > Use Graphics Processor to Off, repeat steps 2 - 5, and observe that the misbehavior doesn't occur.

[John R Ellis]

@Rikk Flohr: Photography, please see the recipe in my previous post and move to Bugs.

[Rikk Flohr: Photography]

Thanks for the reproduction instructions John. 

Thank you @defaultbw6w30w9pcdq  for the report.  

A bug has been logged. 

[leeb32307782]

I have imported my photos and flagged my best as 5* and I'm now developing them. When I come across one that I want to remove I change the rating to zero. Lightroom moves onto the next photo as it always has but it wont show the image until I move to the next one and return back to it.

I dont recall having this issue before. Can anyone else verify or provide a fix?

[leeb32307782]

Edit to this..I have discovered it only happens when I'm in crop mode.

So... if I find an image I dont want and select ZERO to remove the rating the next image is selected according to the thumbnails at the bottom but the image doesnt display until I move to another image and then back.

[AxelMatt]

Please try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

If this doesn't help you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

If this also doesn't help we need more informations about your environment.

Please provide also a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item.

There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

[leeb32307782]

Neither helped unfortunately and my GPU support has always been off.

Lightroom Classic version: 12.3 [ 202304101834-a085245c ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Business Edition

Version: 10.0.19045

Application architecture: x64

System architecture: x64

Logical processor count: 4

Processor speed: 3.3GHz

SqLite Version: 3.36.0

CPU Utilisation: 6.0%

Built-in memory: 32712.8 MB

Dedicated GPU memory used by Lightroom: 4443.9MB / 8088.0MB (54%)

Real memory available to Lightroom: 32712.8 MB

Real memory used by Lightroom: 3649.2 MB (11.1%)

Virtual memory used by Lightroom: 13017.1 MB

GDI objects count: 1281

USER objects count: 3480

Process handles count: 6467

Memory cache size: 4092.7MB

Internal Camera Raw version: 15.3 [ 1451 ]

Maximum thread count used by Camera Raw: 3

Camera Raw SIMD optimization: SSE2,AVX

Camera Raw virtual memory: 1748MB / 16356MB (10%)

Camera Raw real memory: 1905MB / 32712MB (5%)

System DPI setting: 173 DPI (high DPI mode)

Desktop composition enabled: Yes

Standard Preview Size: 3840 pixels

Displays: 1) 3840x2160

Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info: 

DirectX: NVIDIA GeForce GTX 1070 (31.0.15.1694)

Init State: GPU for Export supported by default

User Preference: Auto

[John R Ellis]

Adobe has acknowledged this bug, and others report that it only occurs with the GPU enabled.

"my GPU support has always been off."

"Init State: GPU for Export supported by default

User Preference: Auto"

Your System Info shows that the GPU is enabled.  To disable the GPU, set Preferences > Performance > Use Graphics Processor to Off. But I don't recommend doing that if your system is operating normally.

"DirectX: NVIDIA GeForce GTX 1070 (31.0.15.1694)"

This graphics driver (516.94) is nine months old. LR's AI commands are very sensitive to driver bugs (of which there are many). So if AI Masking or Denoise act up, upgrade your driver to the latest version:

https://www.nvidia.com/Download/index.aspx?lang=en-us

[John R Ellis]

Moderators, @Rikk Flohr: Photography, please merge with the existing Bug:

https://community.adobe.com/t5/lightroom-classic-bugs/p-rating-photos-w-crop-overlay-behaves-differe...