• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

P: (Red button) cancel out of Enhance Dialog causes 'force quit' state

Community Beginner ,
Apr 21, 2023 Apr 21, 2023

Copy link to clipboard

Copied

iMac 27" 3.6 GHz 10-Core Intel Core i

AMD Radeon Pro 5500 XT 8 GB

32 GB 2667 MHz DDR4

macOS Ventura 13.3.1

The function works fine if processing is completed and a DNG file is created.

Works fine if the preview window is closed using the Cancel button.

If the ai denoise preview window is closed using the red dot in the top left then LRC freezes and requires a forced quit.

 

Bug Fixed
TOPICS
macOS

Views

814

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 2 Pinned Replies

Adobe Employee , Apr 23, 2023 Apr 23, 2023

I can confirm your steps @johnrellis 
Thanks for the initial report @johne31139638 

Bug written. 

Status Acknowledged

Votes

Translate

Translate
Adobe Employee , Jun 13, 2023 Jun 13, 2023

Greetings all,

 

Updates for Adobe Photography products have been released.  The June 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

Status Fixed

Votes

Translate

Translate
5 Comments
LEGEND ,
Apr 22, 2023 Apr 22, 2023

Copy link to clipboard

Copied

The misbehavior occurs on my LR 12.3 / Macbook Pro (16" 2023) / Mac OS 13.3.  After clicking the red button of the modal Enhance Preview dialog, LR is acting just as if the dialog were still open.

 

To reproduce:

 

1. In Library, select a raw photo.

 

2. Do Photo > Enhance > Denoise.

 

3. When the preview completes, click on the red button in the upper-left corner of the Enhance Preview window.

 

4. Observe that LR beeps when you click the mouse anywhere within the LR window, refusing to respond to the mouse clicks, as if the modal Enhance Preview dialog were still open. But the menu bar and keyboard shortcuts continue working (as they do when a modal dialog is open).  

 

5. Since the menu-bar command Lightroom Classic > Quit Lightroom Classic is greyed out (as is normal when a modal dialog is still open), you can't invoke it either with the mouse or the shortcut Cmd Q.  You have to force quit.

Votes

Translate

Translate

Report

Report
LEGEND ,
Apr 22, 2023 Apr 22, 2023

Copy link to clipboard

Copied

@Rikk Flohr: Photography , please review the bug recipe in my previous post and move to bugs.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Apr 23, 2023 Apr 23, 2023

Copy link to clipboard

Copied

I can confirm your steps @johnrellis 
Thanks for the initial report @johne31139638 

Bug written. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Acknowledged

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jun 13, 2023 Jun 13, 2023

Copy link to clipboard

Copied

Greetings all,

 

Updates for Adobe Photography products have been released.  The June 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Fixed

Votes

Translate

Translate

Report

Report
LEGEND ,
Jun 13, 2023 Jun 13, 2023

Copy link to clipboard

Copied

LATEST

I confirmed that the bug recipe now works correctly.

Votes

Translate

Translate

Report

Report