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P: RGB Info Numbers don't update when using mouse wheel to pan

New Here ,
Jan 20, 2023 Jan 20, 2023

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I ran into a cericumstance where the RGB numbers displayed below the histogram in the develop module will not update to reflect the area below the cursor. If the cursor stays stationary, and you use the mouse scroll wheel to scrol the image beneath the cursor, the number does not update. To get an accurate reading, you have to move the mouse slightly to refesh the reading. 

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correct answers 2 Pinned Replies

Adobe Employee , Jan 20, 2023 Jan 20, 2023

Updating status and adding the bug number.

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Adobe Employee , Dec 13, 2023 Dec 13, 2023

Greetings all,

 

Updates for the Adobe Photography Products have been released.  The December 2023 updates contain an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

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Adobe Employee ,
Jan 20, 2023 Jan 20, 2023

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I am not able to replicate this. 

 

Mac 12.6.1 with Lightroom 12.1 

  1.  Hold Spacebar down
  2.  Observe numbers for RGB values below Histogram
  3.  Move mouse wheel up and down
  4.  Observe numbers for RGB update in real time

    Are you doing this differently than I outlined?
Rikk Flohr - Customer Advocacy: Adobe Photography Products

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LEGEND ,
Jan 20, 2023 Jan 20, 2023

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@Rikk Flohr: Photography 

I can duplicate this on an Intel Mac 12.6.1 and LrC 12.1

As shown in attached movie

1.  Zoom to 100 percent

2. Move mouse cursor to sky

3. Use Magic Mouse to scroll photo to mountains leaving cursor stationary. RGB doesnt change

4. Move cursor a little. RGB changes

5.  Scroll photo back to sky leaving cursor stationary. RGB doesnt change

6. Move cursor a little. RGB changes

 

 

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Community Expert ,
Jan 20, 2023 Jan 20, 2023

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That's interesting, Rikk, because I'm seeing the same as the OP. Most of the time, there is no change in the RGB readout when moving the scroll wheel. Very occasionally there's an initial change when first moving the scroll wheel, but that invariable quickly stops and the readout doesn't change again while scrolling. Using the same MacOS and LrC version as you.

 

I just checked in both LR4 and LR5, and in both of them there is also no change in readout during the scroll, but when the wheel movement stops the readout updates.

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New Here ,
Jan 20, 2023 Jan 20, 2023

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I am not holding down the space bar.

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Adobe Employee ,
Jan 20, 2023 Jan 20, 2023

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I can replicate that, Bob. It seems to work correctly with the space bar down (Pan mode) and not when the space bar isn't used. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Adobe Employee ,
Jan 20, 2023 Jan 20, 2023

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Updating status and adding the bug number.

Rikk Flohr - Customer Advocacy: Adobe Photography Products
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Adobe Employee ,
Dec 13, 2023 Dec 13, 2023

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Greetings all,

 

Updates for the Adobe Photography Products have been released.  The December 2023 updates contain an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

Rikk Flohr - Customer Advocacy: Adobe Photography Products
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