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P: Smart Collections based on Color Labels show 0 photos upon starting LrC 12.2

Engaged ,
Feb 24, 2023 Feb 24, 2023

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Issue:

  • LrC 12.2 
  • macOS Ventura 13.2.1

 

Steps to reproduce:

  1. Create a Smart Collection with one rule: "Label Color" = red (or any other color given to any photos in the Catalog).
  2. The Smart Collection gets populated immediately with all photos labeled "red" in the Catalog.
  3. No Filters are applied.
  4. Exit Lightroom Classic.
  5. Re-open Lightroom Classic.
  6. The Smart Collection shows 0 photos and displays the following message: "No photos in selected Smart Collection."
  7. Switch between Grid and Loupe View, or switch Filters On/Off.
  8. All photos previously present in the Smart Collection re-appear.

 

Expected result: After re-opening LrC the Smart Collection should show all photos labeled "red" (or any other color chosen in the Rule dialog).

Actual result: No photos are shown.

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correct answers 2 Pinned Replies

Adobe Employee , Feb 27, 2023 Feb 27, 2023

Setting status and adding bug number. 

Status Investigating

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Adobe Employee , Apr 18, 2023 Apr 18, 2023

Greetings all,

 

Updates for Adobe Photography products have been released.  The April 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

Status Fixed

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22 Comments
Adobe Employee ,
Feb 24, 2023 Feb 24, 2023

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I was not able to replicate this with the steps provided. Moving to Discussions to see if anyone else can reproduce. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Engaged ,
Feb 24, 2023 Feb 24, 2023

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This bug was already present in LrC 12.1.

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Engaged ,
Feb 24, 2023 Feb 24, 2023

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Perhaps an important "detail": In the "Metadata" menu, my Color Label Set is "Bridge Default". Is yours too?

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LEGEND ,
Feb 24, 2023 Feb 24, 2023

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I am not able to replicate this issue either.

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Engaged ,
Feb 24, 2023 Feb 24, 2023

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Is your "Color Label Set" the "Bridge Default" one (in the Metadata menu)?

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Community Expert ,
Feb 24, 2023 Feb 24, 2023

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I am able to reproduce it. Lightroom Classic 12.2, MacOS Ventura 13.2.1, MacBook Pro 16" M1 Max processor. After creating the smart collection I see this:

 

1 2023-02-24 18-40-21.jpg

After restarting Lightroom Classic I see this:

1 2023-02-24 18-40-39.jpg

Please note that although Lightroom Classic says there are no images in the smart collection, the metadata panel suggests that it does have an image selected...

 

-- Johan W. Elzenga

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LEGEND ,
Feb 24, 2023 Feb 24, 2023

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I was following your original recipie.  I switched to "Bridge Default" and created two photos with the Red Label using "Bridge Default". I also have a large group photos with LrC default labels marked RED.  Restarting LrC, the Smart Collection showed there were 2 photos in the collection but it displayed all the LrC RED labeled photos with a WHITE label badge which is the correct badge to show but they are the wrong photos.  Swithching between Loupe and Grid did not fix the issue.  

 

Screen Shot 2023-02-24 at 10.53.38 AM.jpg

 

 

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LEGEND ,
Feb 24, 2023 Feb 24, 2023

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Adding to my above post, using my test catalog the filter bar shows the correct 2 photos with a restart.

 

Screen Shot 2023-02-24 at 11.04.17 AM.jpg

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LEGEND ,
Feb 24, 2023 Feb 24, 2023

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@Rikk Flohr: Photography 

 

I was first unable to reproduce this issue but now I can with the OP's extra info about "Bridge Default". You might what to retry it.

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LEGEND ,
Feb 24, 2023 Feb 24, 2023

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I see the problem too.  It appears to happen whenever you have a smart collection with the criterion "Label Color is <color>" and the current color label set maps <color> to a label that's something other than <color>.  E.g. "Label Color is yellow" and the current color label set maps yellow to the label "Jim Croce".

 

Most likely at startup LR is populating the smart-collection counts before it's read the label sets./

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Community Expert ,
Feb 24, 2023 Feb 24, 2023

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That probably explains it. I did not use 'Bridge Default', but I do use custom labels so my red label is not called 'Red', but 'Focus Stack'.

 

-- Johan W. Elzenga

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Adobe Employee ,
Feb 27, 2023 Feb 27, 2023

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I set the Color Labels to Bridge Defaults and I reran the test. I do not get the same results as the OP but I do get the 'wrong results'. I will log a bug.

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Adobe Employee ,
Feb 27, 2023 Feb 27, 2023

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Setting status and adding bug number. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Investigating

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Adobe Employee ,
Apr 18, 2023 Apr 18, 2023

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Greetings all,

 

Updates for Adobe Photography products have been released.  The April 2023 updates contain a fix for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Fixed

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LEGEND ,
Apr 22, 2023 Apr 22, 2023

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The problem is fixed in my LR 12.3, thanks.

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Explorer ,
Jun 02, 2023 Jun 02, 2023

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There still is a similar issue with the color labels. 

 

Setup:

  • LR Classic 12.3
  • macOS Ventura 13.4
  • Apple M1 Max

 

Steps to reproduce:

  1. set Metadata Color Label Set to "Bridge"
  2. mark any photo with any color label
  3. activate color filter in either library module filter attributes or develop module "Filter" icon menu by selecting any previously set color label

 

Result:

zero images found: "No photo selected"

 

Expected Result:

previously labeled photos appear in filtered result

 

Workaround: 

  • Use "Lightroom Default" Color Label Set – works as intended

or

  • select "Show photos with 'Custom' Label" – this at least shows any labeled photo even with "Bridge" labels, but of course not filterable by specific color

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Explorer ,
Jun 02, 2023 Jun 02, 2023

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Addendum:

LR appears to set multiple color label sets to a single photo depending on the chosen set.

 

Steps to reproduce:

  1. Set Metadata Color Label Set to "Bridge" and add a RED label to Photo-01
  2. Set Metadata Color Label Set to "Lightroom Default" and add a RED label to Photo-02

 

Filter returns following results:
Filter set to RED > Photo-02

Filter set to Custom > Photo-01

 

So the problem seems to lie within the filters inability to work with labels other than the default set and does not switch its search / filter function alongside with the selected metadata color label set.

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LEGEND ,
Jun 02, 2023 Jun 02, 2023

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[This post contains formatting and embedded images that don't appear in email. View the post in your Web browser.]

 

@PatrickG, color labels can be confusing, and what you describe is the intended behavior.

 

All photos have a metadata field Label, which can contain any text, and you can enter that text in the Metadata panel:

johnrellis_0-1685719805316.png

 

A "color label set" provides a mapping between text in the Label field and colors displayed in LR.  The two sets you mention are:

 

Bridge Default: "Select" = red, "Second" = yellow, "Approved" = green, "Review" = blue, "To Do" = purple

Lightoom Default: "Red" = red, "Yellow" = yellow, "Green" = green, "Blue" = blue, "Purple" = purple

 

So let's work through your example:

 

1. Set Metadata Color Label Set to "Bridge" and add a RED label to Photo-01

 

The Bridge Default set maps the text "Select" to the color red. So typing 6 to assign the color red to Photo-01 stores the text "Select" in the Label field:

johnrellis_1-1685720570449.png

 

2. Set Metadata Color Label Set to "Lightroom Default" and add a RED label to Photo-02

 

The Lightroom Default set maps the text "Red" to the color red. So typing 6 to assign the color red to Photo-02 stores the text "Red" in the Label field:

johnrellis_2-1685720742430.png

 

3. Filter set to RED > Photo-02

 

When you then filter by clicking the red square in the Filter bar, Photo-02 is displayed because its Label text, "Red", is mapped by the current color label set (Lightroom Default) to the color red.  Photo-01 is not displayed because its Label text, "Select", isn't mapped to the color red by Lightroom Default.

 

4. Filter set to Custom > Photo-01

 

When you then filter by clicking the white square ("Custom") in the Filter bar, Photo-01 is displayed because its Label text, "Select", isn't mapped to any color by the current color label set (Lightroom Default).  Photo-02 is not displayed because its Label text, "Red", is mapped to the color red by Lightroom Default.

 

* * *

 

Note that smart collections have two criteria, Label Text and Label Color, that let you distinguish between those two.  Label Text searches through the text contained in the Label field, while Label Color searches the colors mapped by current label set from the Label field texts.

 

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Explorer ,
Jun 02, 2023 Jun 02, 2023

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@John R Ellis thank you very much for the detailed response. 

The process you described makes sense. But either I misunderstand something or the bug is existent. Because once I have chosen any metadata set and labeled a photo with a color, I expect the filter to work by selecting that color. And that doesn't work. It only notices any label from any set as custom. Even if the correct set is activated. 

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LEGEND ,
Jun 07, 2023 Jun 07, 2023

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"once I have chosen any metadata set and labeled a photo with a color, I expect the filter to work by selecting that color. And that doesn't work. It only notices any label from any set as custom. Even if the correct set is activated."

 

Can you provide a precise sequence of steps that misbehaves? The previous steps you posted were behaving as intended, as I described.

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Engaged ,
Jun 08, 2023 Jun 08, 2023

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Will you please understand that your issue has nothing to do with the original subject of this thread and thus start a different thread? The issue I first reported about is solved. Your issue is different. Thank you for your understanding and for starting a new thread!

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Explorer ,
Jun 08, 2023 Jun 08, 2023

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LATEST

Such a nice and friendly way of you to talk to me.

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