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Participant
February 10, 2022

P: Update Publish Collection Stalls

  • February 10, 2022
  • 77 replies
  • 13266 views

Mac OSX 12.01, Apple Silicon M1

LightRoom Classic 11.2

 

After upgrade from 11.1 updating any published collections (to disk) is very slow and gets stuck.  One or 2 get published, then progress stalls

Re-installing 11.1 solves the problem.

This topic has been closed for replies.

77 replies

Rikk Flohr_Photography
Community Manager
Community Manager
February 14, 2022

Workaround: Clicking on any standard Collection and then pausing for a moment will clear the error and the Publish Collection should finish publishing. 


The team has identified the issue and implemented a fix.  They are looking for 2-3 testers to join a special Prerelease area to test the fix. If you are interested, it will require the signing of an NDA and using the yet-to-be-released version of Lightroom Classic. You will also need to commit to providing feedback on the release quickly.  If you can meet these requirements - Direct Message me with your Full Name and Adobe ID. 

 

After about an hour of cranking on this, I was finally able to get my machine into a state where it will stall. Logging bug - setting status to acknowledged. 

Thanks!

 

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
Community Manager
February 14, 2022

Like @JohanElzenga I am not able to replicate this failure. Publish and republish are working normally on my Mac M1 - OS 12.1 with Lightroom Classic 11.2.  

 

Additional information or precise reproduction steps might help.  

 

 

Rikk Flohr: Adobe Photography Org
Inspiring
February 14, 2022

I'm afraid there's not really any extra steps I can offer you, it seems random sometimes they upload sometimes they get stuck. From what I've read here it's affecting multiple Publishing services. I can confirm downgrading has fixed the issue completely for me.

 

If there's anyway I can provide a log that might record the issue let me know.

Participant
February 10, 2022

After adding images or changing images in a "published folder" (in my german version Lr 11.2 "Veröffentlichungsdienste", Publish service, Publish to HDD) these images are shown in area
"erneut zu veröffentlichende geänderte Fotos" (something like "again to be published changed fotos", I have the german version of Lr CC). But when I push
"publish" these changes are often not published again and remain shown in that area. Sometimes they are changed in the folder correctly sometimes not. The day before update it was working correctly
with 11.1 (on Feb 8th, 2022) it worked as specified. In 11.2 sometimes nothing seems to happen at all. After Restart Lr it might come up, with the image again in area "published" fotos, sometimes not.
But it happens often, that only one foto goes back to the "published" area and the exported image can really be found as expected in the folder.  Lr CC 11.2, Win 10 21H1

How can I fallback to 11.1?

 

[Moved to "Bugs" by Mod.]

Inspiring
February 14, 2022

I am having this exact same problem, I've actually developed a Publishing service and checked that it wasn't something my end on the server that had misconfigured but I was able to successfully emulate publishing photos. This latest version of classic is causing hang ups where the progress bar says it's at x% but actually only y% of photos have uploaded and in the grid view the ones that have successfully uploaded aren't moving down into the published section.

 

I've also found trying to remove a lightroom plugin from the plugin manager is also broken. I'm about to downgrade in hope that this fixes the issue.

 

Another lightroom update, another critical failure for workflows. Do any real working photographers test this software before it's released to the public?

 

AndrewMM
Participant
February 14, 2022

I reverted back to 11.1 for Lightroom. And the publishing services work without fail. Seems if there is regression testing occuring, this would be a pretty big miss...

AndrewMM
Participant
February 14, 2022

I am experiencing the same issues using an M1 machine. Publishing to either ShootProof or Pixieset worked just fine before the update and now they stall out. And talking to support via chat...fundamentally useless.

JohanElzenga
Community Expert
Community Expert
February 14, 2022

I can't reproduce this. LrC 11.2 updates published folder on my MacBook Pro M1 Max as fast as it always did. Upgrade your version of MacOS, also for security reasons. MacOS 12.0.1 is out of date, the current version is 12.2.1.

 

-- Johan W. Elzenga
PaullauterUK
Participant
February 13, 2022

I am seeing the same.  I publish modified photos on previously published collections to disk and it does a couple of photos then seems to hang.  I find clicking into other collections and then going back to the published collection seems to get the publishing process working again. Windows 10, Intel Core i9-10850K, 32GB RAM, Lightroom classic 11.2

Known Participant
February 10, 2022

Yesterday I updated LR Classic to version 11.2. Today I was going to update 3 images from one of my publish services, but the export took "forever". I restarted LR and tried again, but it didn't get any better. It took about 45 minutes to export these 3 images, which usually should take only a few seconds.

 

I restarted and tried again to republish some photos, but the export didn't start at all (no progress bar appeared in the upper left corner). 

 

There seems to be a bug with the export feature.

AxelMatt
Community Expert
Community Expert
February 10, 2022

Try resetting the preferences of Lightroom Classic:  https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html 

 

Backup your preferences prior to resetting the preferences:   

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html 

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo