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P: (Windows) Color Swatch does not sample from Reference Image in Reference View

Community Beginner ,
Aug 17, 2023 Aug 17, 2023

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Color picker does not work on reference view. Works on active view.

W11, lr 12.5.

Seems to work on Mc Os

 

Thierry

Bug Fixed
TOPICS
Windows

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correct answers 2 Pinned Replies

Adobe Employee , Aug 17, 2023 Aug 17, 2023

It looks like this has been broken on Windows for some time. I was able to reproduce in at least one older version. 

Mac is not affected.

Thank you for the report!

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Adobe Employee , Dec 13, 2023 Dec 13, 2023

Greetings all,

 

Updates for the Adobe Photography Products have been released.  The December 2023 updates contain an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

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2 Comments
Adobe Employee ,
Aug 17, 2023 Aug 17, 2023

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It looks like this has been broken on Windows for some time. I was able to reproduce in at least one older version. 

Mac is not affected.

Thank you for the report!

Rikk Flohr - Customer Advocacy: Adobe Photography Products
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Adobe Employee ,
Dec 13, 2023 Dec 13, 2023

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Greetings all,

 

Updates for the Adobe Photography Products have been released.  The December 2023 updates contain an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for your patience.

Rikk Flohr - Customer Advocacy: Adobe Photography Products
Status Fixed

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