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NealParekhPhotography
Participant
October 23, 2023

P: (Windows) Crash (8883038)

  • October 23, 2023
  • 2 respuestas
  • 1216 visualizaciones

Hello,

 

Issue has only started as-of a few days ago, importing photos causes LR to throw the error message listed below.

 

Workflow: transfer SD card data to set folder, create new catalog at same location, import photos to catalog via add -> crash

 

I am running win11 on a very capable machine with no outdated drivers/software -- this is my only issue. Please help if you can!

<Deleted Extraneous Information>

Este tema ha sido cerrado para respuestas.

2 respuestas

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
August 14, 2024

Greetings all, 

 

Updates for the Adobe Photography Products are released.  The August 2024 updates contain an update for this issue. 

If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

 

Thank you for being so patient.

Rikk Flohr: Adobe Photography Org
Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
October 24, 2023

I"ve located your crash report in our system and logged a bug with the team. 

Note: in the future, unless requested, it is a good idea not to post crash reports - especially in the top level thread. It makes it less likely to be read. 

Thanks for your report. 

Rikk Flohr: Adobe Photography Org
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