backup fails

New Here ,
Apr 11, 2022 Apr 11, 2022

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Lightroom 11.2 fails to back up. The zipped file can't be opened and a 'not writable and cannot be opened' message appears.

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Adobe Community Professional ,
Apr 11, 2022 Apr 11, 2022

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WOuld you please list your computer type and OS?

 

Also, where are you storing your catalog and where are you or were you storing the back ups?

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New Here ,
Apr 11, 2022 Apr 11, 2022

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Desktop PC with Microsoft Windows 10.

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Adobe Community Professional ,
Apr 11, 2022 Apr 11, 2022

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Please post a screenshot showing the exact messages. When Lightroom Classic makes a backup, it creates a zipped file, not opens one, so I am not sure what this means.

 

-- Johan W. Elzenga

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