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Blocage lightroom classic 12

Community Beginner ,
Dec 01, 2022 Dec 01, 2022

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Bonjour

Je suis sous windows 11 j'ai lightroom 12.0.1 Processeur Intel core i9, 64Go de mémoire, carte graphique NVIDIA GeForce RTX 3060, disque dur SSD 1To

Lightroom fonctionnait parfaitement bien jusqu'à une quinzaine de jour. Depuis, je travail avec pendant quelques minutes (une dizaine) puis il se bloque, tout est figé et la seule façon de la quitter est de lancer le gestionnaire de taches et fin de tache. J'ai desactivé la cate video sans succés, augmenté la mémoire cache sans succés. Je ne sais pas quoi faire, quelqu'un a-t-il une solution?

Merci

Xavier

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correct answers 1 Correct answer

LEGEND , Dec 02, 2022 Dec 02, 2022

Two things from System Info could be causing the bad behavior:

 

1. The Logioptions plugin is installed.  Logitech's utilities install this plugin automatically, and it can cause all sorts of problems (it's not well written).  Do File > Plug-in Manager, select Logioptions, scroll to the Status panel, click Disable, and restart LR.  Does the problem go away?

 

2. Your Nvidia graphics driver is four months old. Go to the Nvidia.com web site and get the most recent Studio Driver from 11/16/2022.  LR is

...

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LEGEND ,
Dec 01, 2022 Dec 01, 2022

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Please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running.

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Community Beginner ,
Dec 02, 2022 Dec 02, 2022

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Voici le fichier demandé, merci de votre aide

Xavier

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LEGEND ,
Dec 02, 2022 Dec 02, 2022

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Two things from System Info could be causing the bad behavior:

 

1. The Logioptions plugin is installed.  Logitech's utilities install this plugin automatically, and it can cause all sorts of problems (it's not well written).  Do File > Plug-in Manager, select Logioptions, scroll to the Status panel, click Disable, and restart LR.  Does the problem go away?

 

2. Your Nvidia graphics driver is four months old. Go to the Nvidia.com web site and get the most recent Studio Driver from 11/16/2022.  LR is very sensitive to bugs in graphics drivers.

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Community Beginner ,
Dec 02, 2022 Dec 02, 2022

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Merci pour votre réponse rapide, j'ai suivi vos conseil et ça à l'air de fonctionner, donc encore merci beaucoup.

Cordialement

Xavier

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LEGEND ,
Dec 02, 2022 Dec 02, 2022

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Did you try the two suggestions or separately?  Knowing if one looks like it solved the problem could help others.

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New Here ,
Dec 04, 2022 Dec 04, 2022

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Oui, je pense que d'avoir desactivé logioptions à certainement débloqué lightroom

Encore merci pour votre aide

Cordialement

Xavier

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LEGEND ,
Dec 04, 2022 Dec 04, 2022

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Google translation: "Yes, I think that from having disabled logioptions to certainly unlocked lightroom"

 

Good to know, thanks.

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New Here ,
Dec 13, 2022 Dec 13, 2022

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Bonsoir

Je reviens vers vous car malheureusement le problème est à nouveau apparu. Effectivement lightroom se bloque  et une fenetre apparait indiquant que lightroom ne répond pas et on me demande si je veux quitter le pregemme.

C'est très gènant et je ne sais pas quoi faire

Merci de votre aide

Xavier

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Community Beginner ,
Dec 29, 2022 Dec 29, 2022

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Bonjour

J'ai toujours le meme problème et je ne vois pas comment le résoudre

Merci de m'aider

Xavier

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