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Can't export 2 images coming from LR CC

Engaged ,
Oct 03, 2019 Oct 03, 2019

Hey there.
I've recently started using LR CC and edited 2 mobile shots that I now wanted to re-export from LR Classic with my usual watermarks, as LR CC doesn't seem to be capable of doing that..

All I get is an error message the files couldn't be written. Any other file will export just fine except these two. In the meanwhile, I've exported them again as jpg additionally, plus made virtual copies in LR Classic, but none of those files can be exported from Classic. I'm not very LR savvy, maybe I missed something?

 

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correct answers 1 Correct answer

Engaged , Nov 19, 2019 Nov 19, 2019

It works now, just tested again.

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Adobe Employee ,
Oct 03, 2019 Oct 03, 2019

Hi There,

That should not be happening, let's make it right.

Could you please let us know the exact version of Lightroom you're using?
Also, what operating system are you working on?

1. Can you let me know if there were some specific Export settings that you used causing this issue?
2. Were you using an Export Preset for this export ?
3. Are you able to reproduce this issue again and again ?
4. Could you also share the files for which this issue happened ? (You can share the dropbox or drive link for us to download the files)

 

Regards,
Sahil

 

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Engaged ,
Oct 03, 2019 Oct 03, 2019

Hi Sahil,

I'm on Win 10 x64, using the most up to date versions of everything. (LR 2.4.1, Classic 8.4)
I used a setting I use for all my images - it shrinks to 1000x1000, applies a watermark, sharpens for screen and renames the file.
I can reproduce it again and again.
The files attached all produce the same error, the source file of the second one (tif) is too large to upload.

Thanks a lot for your help!

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Engaged ,
Nov 19, 2019 Nov 19, 2019
LATEST

It works now, just tested again.

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