can't import .nef files in lightroom classic

[Richard27228209zp2d]

can't import nikon .nef files in lightroom classic on my mac Chrome, Mac OS X 10.15.7 LRC version 12.2

[JohanElzenga]

Every Nikon camera has its own NEF type. Lightroom Classic needs to support that type, or else it won't import NEF images from that camera. You are using a pretty old version of Lightroom Classic (version 12.2, the current version is 14.1), so that is most likely the reason why you can't import the NEF files from your relatively new Nikon camera. 

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Upgrade Lightroom Classic, or else use the free Adobe DNG Converter to convert your NEF files to DNG.

[Richard27228209zp2d]

thannk.

how do i update to the latest version of LR?

[Richard27228209zp2d]

i think i found it in my account. i thought it was set up to update automatically. I am updating now. and hope i can import my .nef files therafter. 

[JohanElzenga]

You do this in the Creative Cloud app. The same app you used to install Lightroom Classic.

[Richard_Schneider4303]

I can not import Nikon z6iii  RAW into LRC on my desktop.  LRC recognizes the card but says there are no images in it to import.  I had old LR5 files and libraries on this computer which do appear in LRC.  However, I can import the same images onto my laptop running LRC, but it never had LR5 installed.  I suspect there is some sort of conflict between old LR5 anbd LRC on my desktop.  Any thoughts on how to get LRC omn my desktop to import successfully?

[dj_paige]

What version NUMBER of LrC are you using?

This has nothing to do with Lr 5.

[Richard_Schneider4303]

Release 14.0.1 Camera RAW 17.0.  Just downloaded same version to both computers 2 weeks ago

[dj_paige]

Show us a screen capture of the entire Import dialog box when you get this message that there are no images to import. Use the "Insert Photos" icon to include the screen capture in your reply. Do NOT attach files.

[Richard_Schneider4303]

[Richard_Schneider4303]

As requested screenshot of LRC import.  

[Per Berntsen]

You have "Add" selected at the top of the screen, which LrC probably doesn't allow you to use when the source is a camera card.

What happens if you choose Copy, and select a destination in the Destination panel on the right?

[dj_paige]

As requested screenshot of LRC import.  

By @Richard_Schneider4303

This is not what I requested. I specifically asked to see the ENTIRE import dialog box.

[Richard_Schneider4303]

Not sure if this what you are looking for but is the only screen that comes up when I enter "import"

[dj_paige]

Yes, this is what I want to see when I say "Entire Import Dialog Box". In your first screen capture, the entire right side of the Import Dialog box was cut off and missing.

I see you want to ADD photos, however please click on COPY. Then on the right, make sure the Destination Panel is present, expanded and points to a folder that actually exists. Then click back on ADD.

[Richard_Schneider4303]

thanks and will try that