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Hi I've recently tried to update to the latest version of Lightroom. I updated on creative cloud and when I went to open Lightroom CC my computer went to update catalog file format. But it has frozen and is not doing anything. I can now not get into Lightroom which is causing me serios stress. Any help would be very greatfully appreciated. Mark
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Try to open LrC while holding down the Ctrl key (Opt key on Mac). It will open a dialog to select a catalog or start a new one. I'd try to select the old catalog again and start the catalog upgrade again.
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I went to open Lightroom CC
What is the exact Adobe program name and version
Lightroom CC is not current nomenclature, implies either very old, or the cloud based app.