Cant Export slideshows as videos

[Kai Chung33108495c6mz]

I am so SAD!  I have bought a new Macbook M4 Max

However, Lightroom CC lastest version, cant EXPORT slideshows as videos!

the progress bar is stopped at nearly 10% position.

No matter if I wait several hours it won't move any progress = I Cant export slideshow as Video

I always used this function, for a few years, day by days

I uninstalled the LR and tried reinstalling it, but it still failed.

Does anybody have the same issue?

I wonder if it is a problem related to M4 chips. Please kindly help and fix please!

[CMass]

Thank you for the info. Can you share your system info? You can find this by going to Help > System Info copying and pasting into a text file and attaching it here. ^CM

[keiths7639153]

Lightroom Classic version: 14.0.1 [ 202410161356-30922cfc ]
License: Creative Cloud
Language setting: en-CA
Operating system: Mac OS 14
Version: 14.6.1 [23G93]
Application architecture: arm64
Logical processor count: 10
Processor speed: NA
SqLite Version: 3.36.0
Power Source: Plugged In, 80%
Built-in memory: 32,768.0 MB
Dedicated GPU memory used by Lightroom: 289.2MB / 21,845.3MB (1%)
Real memory available to Lightroom: 32,768.0 MB
Real memory used by Lightroom: 1,316.5 MB (4.0%)
Virtual memory used by Lightroom: 412,223.3 MB
Memory cache size: 199.9MB
Internal Camera Raw version: 17.0 [ 2043 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 0MB / 16383MB (0%)
Camera Raw real memory: 2MB / 32768MB (0%)

Cache1:
NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB

Cache2:
m:199.9MB, n:0.0MB

U-main: 109.0MB

Standard Preview Size: 1440 pixels
Displays: 1) 5120x2880

Graphics Processor Info:
Metal: Apple M1 Pro
Init State: GPU for Export supported by default
User Preference: GPU for Display Enabled
Enable HDR in Library: OFF

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/keiths/Pictures/Lightroom/Lightroom Catalog-2-2-v13-3.lrcat
Settings Folder: /Users/keiths/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Flickr

Config.lua flags:

[mikelmags]

got the same issues .. stuck at 1/8 or 1/4 of the progress bar

[johnrellis]

Moderators, @Rikk Flohr: Photography, please merge with this thread:

https://community.adobe.com/t5/lightroom-classic-discussions/cant-export-slideshows-as-videos/m-p/14...

There are a fair number of reports about exporting slideshows failing in LR 14 on Mac.

[mikelmags]

Issue: 

• Adobe Lightroom 14.0.1
• OS: Mac OS Sequoia 15.1.1

Steps to reproduce:

1. Export a group of photos as slideshow

Expected result: 

Slideshow exported

Actual result: 
Exporting stuck at 20% more or less. Does not finish even if left for hours.

[jane-e]

@mikelmags 

I've moved your post from Photoshop to the Lightroom Classic forum 

Jane

[mikelmags]

thanks, i must have not checked when i posted

[mikelmags]

yep confirmed its V14 of LR, mac Sequoia did not matter.

I downgraded one of my computers to 13.5.1 and it was able to do a slideshow. 
apparently, you cannot view or downgrade V14 catalogs to v13.

HOPE we get this fixed!

[johnrellis]

Moderators, @Rikk Flohr: Photography, please merge with this thread:

https://community.adobe.com/t5/lightroom-classic-discussions/cant-export-slideshows-as-videos/m-p/14...

There are a fair number of reports about exporting slideshows failing in LR 14 on Mac.

[PhotoSnapperJ]

Does anyone know why Lightroom Classic 14.0.1 might have stopped exporting slideshows on my macbook pro? It begins the export, then freezes up. This is something have been using daily as part of my workflow. I HAVEN'T CHANGED ANYTHING BUT SUDDENLY IT'S STOPPED WORKING. I've made space, purged cache, un installed, and all images are landscape etc. I cannot find the solution and also cannot find a way to contact Adobe for help!! Losing money everyday for the past two weeks. Woud really appreciate some advice on this. 

I'm using Sanoma 14.4.1

Thanks.

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from cc desktop">

[PhotoSnapperJ]

Great, thank you 🙂

[GoldingD]

Contact Adobe. This via a Chat. Before doing so, prepare your notes and information ahead of time as to be more efficient in communicating. Your info that you have posted in your Discussion is a start for the description, and probably have a copy of your LrC /Help/System Info/ as a text document on hand, so that you can paste or attach that into the chat.

To accomplish the Chat, bring up an Adobe webpage, and click on the Chat button. (see image below) This will start a Chat. At first the Chat will be with a chatbot, Typing “Agent” into the chat text field will bypass the initial chatbot. If an agent does not enter the chat then be assertive in requesting an actual Adobe Tech join in the chat.

In the Chat include (as mentioned above) a description of the issue, and probably your System Info. And include a link to your discussion.

You may want to ask for a phone call.

And please keep notes so that you can share them in your post for others to see.

For example, bring up:

https://helpx.adobe.com/contact.html

and click on the Chat button, typically found in bottom right corner

[keiths7639153]

am having the exact same issue ...started right after upgraded to lightroom classic version 14

can previeew the slideshow no problem but freezes when exporting

worked fine in version 13.

[mikelmags]

Got the same issue too 

LR 14.0.1
mac os Sequioa 15.1.1

[johnrellis]

Moderators, @Rikk Flohr: Photography, please merge with this thread:

https://community.adobe.com/t5/lightroom-classic-discussions/cant-export-slideshows-as-videos/m-p/14...

There are a fair number of reports about exporting slideshows failing in LR 14 on Mac.

[Momox91]

Ich habe leider seit geraumer Zeit das Problem, dass eine Diashow nicht als Video exportiert wird. 
Es hat zuvor immer Problemlos funktioniert. Nun startet er das exportieren, aber nur ca. bis zu 1/4, ab dann bleibt der Balken einfach stehen und es passiert nichts weiter.

Weiß wer Rat? 

[F. McLion]

Hab das gerade mal probiert, auf Windows 10, und keine Probleme festgestellt.

Fehlermeldung bekommst Du keine?

Kannst Du mal die Systeminformationen aus dem Help Menu hier teilen?

[Momox91]

Die Antwort is unten 🙂

[Ian Lyons]

I can't reproduce on Mac (macOS Sequoia) with export to use 720p and 1080p presets using Auto and Manual modes. 

If you haven't already tried resetting the LrC preference file, then it's always worth a try. The procedure is set out in Method 1 at below linked Help document.

https://helpx.adobe.com/lightroom-classic/help/reset-preferences.html

If resetting preferences doesn't help, then you'll need to provide more information regarding the slideshow setting you're using and your choice for the export preset.

[Momox91]

Die Einstellungen habe ich bereits zurückgesetzt. Ich habe auch schon verschiedene Exporteinstellungen ausprobiert.

[Momox91]

Eine Fehelermeldung bekomme ich nicht. 
Der "Ladebalken" geht nach ca 1/3 einfach nicht weiter. 
Einstellungen zurückgesetzt habe ich schon. 

Hier die Systeminformationen:

Lightroom Classic-Version: 14.1.1 [ 202412150940-551fb044 ]
Lizenz: Creative Cloud
Spracheinstellung: de-DE
Betriebssystem: Mac OS 15
Version: 15.2.0 [24C101]
Anwendungsarchitektur: arm64
Anzahl logischer Prozessoren: 10
Prozessorgeschwindigkeit: NA
SQLite-Version: 3.36.0
Stromquelle: Akku, 26%
Integrierter Speicher: 32.768,0 MB
Dedizierter GPU-Speicher, der von Lightroom verwendet wird: 151,0MB / 21.845,3MB (0%)
Für Lightroom verfügbarer phys. Speicher: 32.768,0 MB
Von Lightroom verwendeter phys. Speicher: 2.247,8 MB (6,8%)
Von Lightroom verwendeter virtueller Speicher: 414.578,4 MB
Cache-Speichergröße: 193,2MB
Interne Camera Raw-Version: 17.1 [ 2098 ]
Maximale Anzahl Threads, die Camera Raw verwendet: 5
Camera Raw SIMD-Optimierung: SSE2
Virtueller Speicher in Camera Raw: 22MB / 16383MB (0%)
Physischer Speicher in Camera Raw: 24MB / 32768MB (0%)

Cache1:
NT- RAM:0,0MB, VRAM:0,0MB, Combined:0,0MB

Cache2:
m:193,2MB, n:0,0MB

U-main: 105,0MB

Standardvorschaugröße: 2048 Pixel
Monitore/Anzeigegeräte: 1) 3024x1964

Informationen zum Grafikprozessor:
Metal: Apple M1 Pro
Anfangsstatus: GPU zum Exportieren wird standardmäßig unterstützt
Benutzerpräferenz: Automatisch
HDR in Bibliothek aktivieren: AUS

Anwendungsordner: /Applications/Adobe Lightroom Classic
Bibliothekspfad: /Users/moritz/Pictures/Lightroom/Lightroom Catalog-v13-3.lrcat
Einstellungen-Ordner: /Users/moritz/Library/Application Support/Adobe/Lightroom

Installierte Zusatzmodule:
1) AdobeStock
2) Aperture/iPhoto-Import-Zusatzmodul
3) Flickr
4) Luminar AI

Config.lua-Flags:

[andrewm36051296]

I also have been unable to export slideshow as a video since the December 2024 release - prior to this release I had successfully executed this task on numerous occaisions.  I have just updated to the latest release of Lightroom Classic (v 14.3.1) and tried again to export my slideshow as a video - it seems like it is progressing normally but then hangs and does not provide an error message. The progress bar gets to the stage indicated in the attachment and then stalls.  I have left it in this status for hours and the progress bar does not move. 

Has this behaviour been acknowledged by Adobe and will it be addressed in a future release?

BTW - I am running MacOS Sequoia 15.4.1 on a Mac Studio.

Thanks,

Andrew

[johnrellis]

Moderators, @Rikk Flohr: Photography, please merge with this thread:

https://community.adobe.com/t5/lightroom-classic-discussions/cant-export-slideshows-as-videos/m-p/14...

There are a fair number of reports about exporting slideshows failing in LR 14 on Mac.

[Paul Jeyaraj]

Hello, 

I am using MacBook Pro, 2.4Ghz, 8-Core Intel, Radeon Pro 560X 4 GB Intel UHD Graphics 630 1526 MB, Memory 32GB 2400 MHz DDR4, macOS Sequoia 15.2, and the latest LR Classic.

When I am importing 131 DNG edited files with music, it hangs about 15% in to import Slideshow export to MP4

I never had this problem before importing, any ideas on why?

Paul

<personal details removed by moderator>