Corrupting Images on Import to Lightroom Classic

[jonathonb36879260]

ISSUE:  When Importing RAW photos from SD Card 15% to 20% of photos become corrupted.  This is consistently the case.

When opening the RAW files from the SD Card direct into Adobe Photoshop 24.1.1 the images are perfect and can then be imported into Lightroom Classic.

I have tried various cards with the same result.

INFO:

Camera: Nikon 610

SD Card SanDisk 

Lightroom Classic version: 12.1 [ 202212072312-d7ab524b ]
License: Creative Cloud
Language setting: en
Operating system: Mac OS 12
Version: 12.6.3 [21G419]
Application architecture: x64
Logical processor count: 4
Processor speed: 3.3GHz
SqLite Version: 3.36.0
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 1,742.9 MB (10.6%)
Virtual memory used by Lightroom: 38,649.3 MB
Memory cache size: 66.8MB
Internal Camera Raw version: 15.1 [ 1329 ]
Maximum thread count used by Camera Raw: 3
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 24MB / 8191MB (0%)
Camera Raw real memory: 26MB / 16384MB (0%)
Standard Preview Size: 5120 pixels
Displays: 1) 5120x2880

Graphics Processor Info:
Metal: AMD Radeon R9 M395
Init State: GPU for Image Processing supported by default with custom export support
User Preference: Auto

[dj_paige]

I can't see your file attachments (or anyone else's file attachments). Please use the "Insert Photos" icon to include your screen captures in your reply.

Corrupted files are always hardware errors. If it is not the camera card, then it could be anything else that touches the image files, including card reader or USB cable/USB port, hard disk and even computer memory. You need to test all of these to see if you can isolate the cause.

[TheDigitalDog]

I can see the attachments and yes, they look corrupted. What dj_paige said is spot on; it's not Lightroom Classic; it's your card, card reader, cable, etc. 

The JPEG previews embedded into the raw may look fine, and the images can still be corrupted. In fact, you could try converting to DNG on import, I bet LR pops an error that something is wrong here. Get the card, card reader, etc checked out ASAP!

[jonathonb36879260]

Thank you. I have ordered a new card reader!

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[dj_paige]

Thank you. I have ordered a new card reader!--
By @jonathonb36879260

Hello, @jonathonb36879260 — did you read what was said? It could be any one of a number of pieces of hardware. It might be that a new card reader fixes the problem; but maybe it is something else. You need to diagnose the problem by trying to isolate the piece of hardware that causes the problem. That's what I said... and @TheDigitalDog said "Get the card, card reader, etc checked out ASAP!" It could be any one of a number of things.

[Keeley_Bartlett0538]

@TheDigitalDog I know i am late to the party with this one but I am having a very similar issue. Only difference is my photos have don't completely and im left with a white background covered in pink lines. 

This can happen on upload (i always convert to dng upon upload) and a few weeks after they've been uploaded as dng. I have one photo that i have already edited and downloaded as a jpeg file and now the dng copy is corrupt and can no longer be used. 

Can you confirm if this is still likely to be an issue with the sd card reader etc or more likely to be an issue with the computer itself?

Using an apple macbook air 

Thanks 

[dj_paige]

@Keeley_Bartlett0538 

Most likely your hard disk is malfunctioning, that's why they look fine at first, and weeks later they don't look right.

[Ian Lyons]

File corruption can arise  in multiple areas (e.g the camera, SD card, the card reader, the cable connecting the card reader/camera to the computer or failing computer hard disk /SSD).

> I have one photo that i have already edited and downloaded as a jpeg file and now the dng copy is corrupt and can no longer be used. 

Above would suggest that issue is with computer (disk/ssd).

[Keeley_Bartlett0538]

Thank you both, looks like I will be investing in a new laptop! This time, not an apple as I find all apple products are notorious for going wrong after a few years of use 🙃

[GoldingD]

What general process are you using to import? By this I mean:

• Importing within LrC, selecting Copy, or Copy as DNG

or

• Copying from SD card to hard drive first, using Finder, then importing into LrC, selecting Add.

If the former, have you attempted the latter

What method of communicating  the SD card are you using? By this zi mean:

• Removing SD card from camera, placing in SD card reader
• Keeping SD card in camera, connecting via USB cable
• Keeping SD card in camera, connecting via WiFi. 

If the latter two, especially thevWiFi, have you tried a actual SD card reader?

If a SD card reader, is that:

• external (USB cable)

or

• internal (tyically on laptop)
•  

Is a USB cable going bad, is a SD card reader going bad.

[jonathonb36879260]

Much appreciated. I have decided to replace my relatively new SD card
reader with one with a direct USB connection - no cable. I hope that
works.

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