Creating virtual copies not working

[sylviah89234880]

When I try to create a virtual copy on Lr Classic 14.2 (Command ') it just says it will sync the image to LR when syncing is enabled.  Doesn't create a virtual copy.  And if I go to the menu the function is greyed out.  

What is happening?  I need to be able to create virtual copies.  

Help appreciated - thank you

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community bugs">

[Jao vdL]

Are you in a folder that is offline? I can only think of the possibility that the folder your image is in is on a disk that is not currently mounted. Otherwise it should work anywhere. 

[sylviah89234880]

Thanks for taking the time to reply.  I worked it out - it was my error.  I was making the virtual copies of a photo that was in a smart collection and the copies weren't going into the smart collection but into the main library.