CRLog issues still not fixed.

Report · Jan 26, 2024

I was at my wits end as to why my nvme C: drive kept getting filled to the brim. I haven't been installing to it - I have a separate SSD for most of my programs and a standard HDD for documents. I was at the point of buying a larger nvme and cloning the drive. In one last ditch effort I found out about Spacesniffer and ran an admin scan of the drive and found almost HALF of my drive filled with Adobe CRLog dump files. Going through the forums, this has been an issue since at least 2017. I got almost 100GB back from deleting these things. It's been 7 years since this issue was first posted about and it's still happening despite claims it was resolved. It needs to be fixed - I almost spent $200 on hardware because my file manager was running like garbage from a full system drive. Apparently that wouldn't even have fixed the issue as LRC would just keep holding on to these massive CRLog files. At the very least give us an option to either manually clear crash logs or let us set an automated intreval for it. I had no clue about this and the hoops I had to jump through to only temporarily rectify the issue are insane.

Report · Jan 26, 2024

Were any of those files recent? (after closing LrC that is)

Have you had issues with LrC closing on its own or crashing?

Had you received Adobe crash reports, but not sent them along to Adobe?

As I understand it, and as I have tested on my rig, those files get created upon LrC start, and deleted upon proper LrC closure. But not upon LrC crash.

Also, apparently those files after a crash should get deleted IF you send the crash report to Adobe.

An old discussion (I assume yo already looked at this)"

https://community.adobe.com/t5/creative-cloud-desktop-discussions/large-hidden-files-in-crlogs-folde...

I see an issue in the above link. Adobe stated the problem was resolved. But the resolution involved when a crash report comes up. As in You receive a notification of the crash, and you send that along to Adobe. Apparently, previously, the CRLog files would not get deleted, the bug fix remedied that, and the CRLog files got deleted AFTER SUBMITTING THE CRASH REPORT. But, if you do not send the crash report, or if you do not get a crash report, That apparently is not resolved???