Custom order of photos in folders has been corrupted

[Pmatt F]

I have just noticed that my folders -- all of which I arrange into Custom Order -- no longer have their photos in the custom orders that I left them in. They are not totally scrambled, but maybe 10% to 20% of the photos are in the wrong places. I think this affects all of my folders (20 years worth of images). I am not sure when this happened – presumably during a recent update. Collections on the other hand seem to still have their photos in the correct order.

Have other people noticed this? 

This is on Mac.

[JohanElzenga]

Are you talking about folders or photos? Folders cannot be in a custom order. They are always in alphabetical order.

[Just Shoot Me]

You are not talking about Folders. Folder in LrC are always displayed in Alphabetical order.

So what are you asking about? It is not the custom order of FOLDERS.

[Pmatt F]

I am talking about the order of the photos in the folders, not the order of the folders, which of course is alphabetical.

I have just edited my original post to make this more clear.

[Just Shoot Me]

Thanks.

You would be better off using a Numbered File Name structure by adding something like 01, 02 and so on, to the front of the file name to keep them ion the order you want.

[GoldingD]

deleated, my bad.

[johnrellis · Accepted solution]

There's a long-standing bug where LR will start losing the custom order of collections or folders where you've made a large number of changes to the custom order. The bug strikes after you've made a certain number of changes to a collection or folder, and other collections or folders aren't affected.  Please review the bug report:

https://feedback.photoshop.com/photoshop_family/topics/lightroom-major-bug-with-custom-sort-order

Please add your constructive opinion and details of your issue to the bug report, and be sure to click Me Too and Follow in the upper-right corner. That will make it a little more likely that Adobe will prioritize a fix, and you'll be notified when the bug's status changes. (Safari users, uncheck the option Safari > Preferences > Privacy > Prevent Cross-Site Tracking or use Chrome or Firefox.)

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[Glen Howey]

I've got exactly the same issue, any signs of a resolution? Ive got 15 years of work that is now completely messed up in the folders thay are filed in. Its a shocker.

[johnrellis]

"I've got exactly the same issue, any signs of a resolution? Ive got 15 years of work that is now completely messed up in the folders thay are filed in. Its a shocker."

As I mentioned in reply to your other post, LR 10 has some serious bugs with custom order. Your options:

- Live with the bugs in LR 10.

- Roll back to LR 9.4, resuming work with the copy of the LR 9 catalog that was saved when you upgraded to LR 10. But you'll lose the work you've done in LR 10, unless you do potentially lots of semi-manual work to transfer edits and metadata changes back to LR 9.

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