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CUSTOMER SERVICE IS HORRID

New Here ,
May 22, 2020 May 22, 2020

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Any way to skip the tech "help" in india and just talk to an American?  I cant understand what the folks are saying and most of them are just reading a script from their homes, they dont know how to help me

 

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LEGEND ,
May 23, 2020 May 23, 2020

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We are not Adobe, we are other Lightroom users. We cannot help with Adobe customer service issues. We cannot help with finding a way for you to talk to an American.

 

Of course, you could ask your question here, we have many people in this forum who are pretty good at helping others.

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LEGEND ,
May 23, 2020 May 23, 2020

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And what exactly is the problem you are having.

In todays world the LAST place I would look for help on something is the actual company that made/sold me whatever I need hepl with. 99% of the time all they, the company, want to do is Sell Me something else.

 

If you state the questions you would like answers to here on this forum I bet you will have a resolution to those questions in no time.

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