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Denoise AI: Problem: Lightroom Classic Version: 12.5 License: Creative Cloud

Explorer ,
Sep 14, 2023 Sep 14, 2023

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A7400340.jpg

A7400340-Verbessert-RR.jpg

  

Since a few days I have a problem with enhancing/denoising; all colour images (RAW/ARW/RW2/JPG/CR2) are displayed in only black/white "enhanced/denoised", have already reset Lightroom 12.5 (ABO until 2024), don't know why this suddenly no longer works. Please help! Lightroom Classic Version: 12.5
Licence: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19045
Application architecture: x64

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Community Expert ,
Sep 14, 2023 Sep 14, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



<"moved from using the community bugs">

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Explorer ,
Sep 14, 2023 Sep 14, 2023

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Thanks, I try it!

 

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Explorer ,
Sep 14, 2023 Sep 14, 2023

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Habe seit ein paar Tagen ein Problem beim Verbessern/Entrauschen; alle Farbbilder (RAW/ARW/RW2/JPG/CR2) werden in nur noch Schwarz/Weiß "verbessert/entrauscht" dargestellt, habe Lightroom 12.5 (ABO bis 2024) schon zurückgesetzt, weiß nicht warum das plötzlich nicht mehr geht. Bitte um Hilfe! Lightroom Classic-Version: 12.5
Lizenz: Creative Cloud
Spracheinstellung: de
Betriebssystem: Windows 10 - Business Edition
Version: 10.0.19045
Anwendungsarchitektur: x64

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Community Expert ,
Sep 14, 2023 Sep 14, 2023

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<moved and merged>

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LEGEND ,
Sep 14, 2023 Sep 14, 2023

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut as that is just so much dead space to us non-Techs.

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Explorer ,
Jan 29, 2024 Jan 29, 2024

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Lightroom Classic-Version: 13.1 [ 202312111226-41a494e8 ]
Lizenz: Creative Cloud
Spracheinstellung: de
Betriebssystem: Windows 10 - Business Edition
Version: 10.0.19045
Anwendungsarchitektur: x64
Systemarchitektur: x64
Anzahl logischer Prozessoren: 32
Prozessorgeschwindigkeit: 3,4GHz
SQLite-Version: 3.36.0
CPU-Auslastung: 6,0%
Integrierter Speicher: 65455,6 MB
Dedizierter GPU-Speicher, der von Lightroom verwendet wird: 2056,7MB / 16338,2MB (12%)
Für Lightroom verfügbarer phys. Speicher: 65455,6 MB
Von Lightroom verwendeter phys. Speicher: 5086,3 MB (7,7%)
Von Lightroom verwendeter virtueller Speicher: 7028,4 MB
Anzahl GDI-Objekte: 949
Anzahl BENUTZER-Objekte: 3598
Anzahl Prozess-Handles: 4768
Cache-Speichergröße: 737,3MB
Interne Camera Raw-Version: 16.1 [ 1728 ]
Maximale Anzahl Threads, die Camera Raw verwendet: 5
Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2
Virtueller Speicher in Camera Raw: 764MB / 32727MB (2%)
Physischer Speicher in Camera Raw: 746MB / 65455MB (1%)
DPI-Einstellung des Systems: 144 DPI (High-DPI-Modus)
Desktop-Komposition aktiviert: Ja
Standardvorschaugröße: 3840 Pixel
Monitore/Anzeigegeräte: 1) 3840x2160
Eingabetypen: Multitouch: Nein, integrierte Toucheingabe: Nein, integrierter Stift: Nein, externe Toucheingabe: Nein, externer Stift: Nein, Tastatur: Nein

Informationen zum Grafikprozessor:
DirectX: AMD Radeon RX 6900 XT (31.0.23013.1023)
Anfangsstatus: GPU zum Exportieren wird standardmäßig unterstützt
Benutzerpräferenz: Automatisch

Anwendungsordner: C:\Program Files\Adobe\Adobe Lightroom Classic
Bibliothekspfad: C:\Users\steve\Pictures\Lightroom Catalog\Lightroom Catalog-v13.lrcat
Einstellungen-Ordner: C:\Users\steve\AppData\Roaming\Adobe\Lightroom

Installierte Zusatzmodule:
1) AdobeStock
2) Aurora HDR
3) Aurora HDR 2018
4) Aurora HDR 2019
5) Excire Search
6) Flickr
7) Helicon Focus Export
8) Luminar 4
9) Luminar Neo
10) Nikon Tether-Zusatzmodul

Config.lua-Flags: None

Adapter Nr. 1: Anbieter : 1002
Gerät : 73af
Subsystem : 23331458
Version : c0
Grafikspeicher : 16338
Adapter Nr. 2: Anbieter : 1414
Gerät : 8c
Subsystem : 0
Version : 0
Grafikspeicher : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - 1 - LG Ultra HD (AMD High Definition Audio Device)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x120
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 8
GL_ACCUM_BLUE_BITS: 8
GL_ACCUM_GREEN_BITS: 8
GL_ACCUM_RED_BITS: 8
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 32
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 8192
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: AMD Radeon RX 6900 XT
GL_SHADING_LANGUAGE_VERSION: 4.60
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 4.6.0 Compatibility Profile Context 23.12.1.231124
GPUDeviceEnabled: false
OGLEnabled: true
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GL_ARB_shader_viewport_layer_array GL_ARB_texture_filter_minmax GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_RG8 GL_KHR_no_error GL_OVR_multiview2 GL_ARB_gl_spirv GL_EXT_memory_object GL_EXT_memory_object_win32 GL_EXT_semaphore GL_EXT_semaphore_win32 GL_AMD_gpu_shader_int16 GL_ARB_polygon_offset_clamp GL_ARB_spirv_extensions GL_ARB_texture_filter_anisotropic GL_EXT_texture_compression_bptc GL_KHR_parallel_shader_compile GL_KHR_shader_subgroup GL_EXT_nonuniform_qualifier GL_NV_timeline_semaphore

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LEGEND ,
Sep 14, 2023 Sep 14, 2023

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all colour images (RAW/ARW/RW2/JPG/CR2) are displayed in only black/white 

Are you saying that all your photos, be the RAW , compressed RAW, or Raster (JPEG) are showing up as B&W.

 

And are you using the Enhanced Denoise with AI, or the normal manual Denoise. I ask because you mention compressed RAW and JPEG, neither of those are supported in AI Denoise.

 

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Explorer ,
Sep 14, 2023 Sep 14, 2023

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Oh, sorry, I tested: only all raws will be in AI Denoise/Enhanced Black/white, the jpeg/jpg have artefacts;

nur alle raws werden in AI Verbessern/Entrauschen schwarz/weiß; AI Denoise/Enhanced Black/white, die jpeg/jpg haben in Super Resolution/Auflösung gewaltige Artefakte

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Explorer ,
Sep 14, 2023 Sep 14, 2023

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Habe einen Ryzen 9 3950X+RX6900XT , meineserachtens ist das seit irgendeinem RX bzw Windows bzw LR update, dummerweise hintereinander innerhalb einer Woche durchgeführt und erst später den Artefakt S/W Fehler festgestellt, wobei ich sowohl CPU + GPU auf Standardeinstellungen beließ

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Explorer ,
Sep 14, 2023 Sep 14, 2023

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Have a Ryzen 9 3950X+RX6900XT , in my opinion this is since some RX or Windows or LR update, stupidly done within a week of each other and only later noticed the artefact S/W error, leaving both CPU + GPU on default settings.

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Explorer ,
Sep 22, 2023 Sep 22, 2023

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The same problem exists with all DNGs, because Lightroom has converted the enhancement/de-noising of Lightroom into DNG in order to enhance or optimally de-noise them and saved them anew. Unfortunately, the problem also exists with all DNGs!

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Explorer ,
Sep 22, 2023 Sep 22, 2023

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Entrauschen Verbessern Problem DNG.JPG

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Explorer ,
Sep 14, 2023 Sep 14, 2023

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all raws will be in AI Denoise/Enhanced Black/white, the jpeg/jpg have artefacts; Have a Ryzen 9 3950X+RX6900XT , in my opinion this is since some RX or Windows or LR update, stupidly done within a week of each other and only later noticed the artefact S/W error, leaving both CPU + GPU on default settings. Original: ARW / also CR2 / RW2

A7400340.jpg

Verbessert bzw Entrauscht/Denoise: only black/white

A7400340-Verbessert-RR.jpg

  JPG: Super Resolution with Artefacts

esolution

DSCF9224-Verbessert-SR.jpg

 

Lightroom Classic-Version: 12.5 [ 202308091523-68a7abd6 ]
Lizenz: Creative Cloud
Spracheinstellung: de
Betriebssystem: Windows 10 - Business Edition
Version: 10.0.19045
Anwendungsarchitektur: x64
Systemarchitektur: x64
Anzahl logischer Prozessoren: 32
Prozessorgeschwindigkeit: 3,4GHz
SQLite-Version: 3.36.0
CPU-Auslastung: 0,0%
Integrierter Speicher: 65455,5 MB
Dedizierter GPU-Speicher, der von Lightroom verwendet wird: 812,9MB / 16338,2MB (4%)
Für Lightroom verfügbarer phys. Speicher: 65455,5 MB
Von Lightroom verwendeter phys. Speicher: 8046,2 MB (12,2%)
Von Lightroom verwendeter virtueller Speicher: 9482,8 MB
Anzahl GDI-Objekte: 796
Anzahl BENUTZER-Objekte: 2843
Anzahl Prozess-Handles: 6212
Cache-Speichergröße: 290,8MB
Interne Camera Raw-Version: 15.5 [ 1595 ]
Maximale Anzahl Threads, die Camera Raw verwendet: 5
Camera Raw SIMD-Optimierung: SSE2,AVX,AVX2
Virtueller Speicher in Camera Raw: 556MB / 32727MB (1%)
Physischer Speicher in Camera Raw: 566MB / 65455MB (0%)
DPI-Einstellung des Systems: 144 DPI (High-DPI-Modus)
Desktop-Komposition aktiviert: Ja
Standardvorschaugröße: 3840 Pixel
Monitore/Anzeigegeräte: 1) 3840x2160
Eingabetypen: Multitouch: Nein, integrierte Toucheingabe: Nein, integrierter Stift: Nein, externe Toucheingabe: Nein, externer Stift: Nein, Tastatur: Nein

Informationen zum Grafikprozessor:
DirectX: AMD Radeon RX 6900 XT (31.0.21031.1005)
Anfangsstatus: GPU zum Exportieren wird standardmäßig unterstützt
Benutzerpräferenz: Automatisch

Anwendungsordner: C:\Program Files\Adobe\Adobe Lightroom Classic
Bibliothekspfad: C:\Users\steve\Pictures\Lightroom Catalog\Lightroom Catalog-v12.lrcat
Einstellungen-Ordner: C:\Users\steve\AppData\Roaming\Adobe\Lightroom

Installierte Zusatzmodule:
1) AdobeStock
2) Aurora HDR
3) Aurora HDR 2018
4) Aurora HDR 2019
5) Excire Search
6) Flickr
7) Helicon Focus Export
8) Luminar 4
9) Luminar Neo
10) Nikon Tether-Zusatzmodul

Config.lua-Flags: None

Adapter Nr. 1: Anbieter : 1002
Gerät : 73af
Subsystem : 23331458
Version : c0
Grafikspeicher : 16338
Adapter Nr. 2: Anbieter : 1414
Gerät : 8c
Subsystem : 0
Version : 0
Grafikspeicher : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - 1 - LG Ultra HD (AMD High Definition Audio Device)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x83
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 8
GL_ACCUM_BLUE_BITS: 8
GL_ACCUM_GREEN_BITS: 8
GL_ACCUM_RED_BITS: 8
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 32
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 8192
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: AMD Radeon RX 6900 XT
GL_SHADING_LANGUAGE_VERSION: 4.60
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 4.6.0 Compatibility Profile Context 23.9.1.230821
GPUDeviceEnabled: false
OGLEnabled: true
GL_EXTENSIONS: GL_EXT_abgr GL_EXT_blend_color GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_copy_texture GL_EXT_texture GL_EXT_texture_object GL_EXT_vertex_array GL_EXT_compiled_vertex_array GL_EXT_subtexture GL_EXT_texture3D GL_EXT_bgra GL_EXT_draw_range_elements GL_EXT_packed_pixels GL_EXT_point_parameters GL_EXT_rescale_normal GL_EXT_separate_specular_color GL_EXT_texture_edge_clamp GL_SGIS_generate_mipmap GL_SGIS_texture_edge_clamp GL_SGIS_texture_lod GL_ARB_multitexture GL_IBM_texture_mirrored_repeat GL_ARB_multisample GL_ARB_texture_cube_map GL_ARB_texture_env_add GL_ARB_transpose_matrix GL_EXT_blend_func_separate GL_EXT_fog_coord GL_EXT_multi_draw_arrays GL_EXT_secondary_color GL_EXT_texture_cube_map GL_EXT_texture_env_add GL_EXT_texture_filter_anisotropic GL_EXT_texture_lod GL_EXT_texture_lod_bias GL_NV_blend_square GL_NV_texgen_reflection GL_SUN_multi_draw_arrays WGL_EXT_swap_control GL_ARB_point_parameters GL_ARB_texture_border_clamp GL_ARB_texture_compression GL_ARB_texture_env_crossbar GL_EXT_texture_compression_s3tc GL_EXT_texture_env_combine GL_EXT_texture_env_dot3 GL_ARB_shadow GL_ARB_shadow_ambient GL_ARB_texture_env_combine GL_ARB_texture_env_dot3 GL_ARB_texture_mirrored_repeat GL_NV_half_float GL_ARB_depth_texture GL_ARB_fragment_program GL_ARB_vertex_program GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_texture_env_combine3 GL_ATI_texture_float GL_EXT_shadow_funcs GL_EXT_stencil_wrap GL_EXT_texture_rectangle GL_NV_primitive_restart GL_S3_s3tc GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_occlusion_query GL_ARB_point_sprite GL_ARB_shader_objects GL_ARB_shading_language_100 GL_ARB_texture_non_power_of_two GL_ARB_vertex_buffer_object GL_ARB_vertex_shader GL_EXT_blend_equation_separate GL_EXT_depth_bounds_test GL_ARB_color_buffer_float GL_ARB_draw_buffers GL_ARB_half_float_pixel GL_ARB_pixel_buffer_object GL_ARB_texture_float GL_ARB_texture_rectangle GL_EXT_framebuffer_object GL_EXT_pixel_buffer_object GL_EXT_texture_mirror_clamp GL_NV_float_buffer GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXT_packed_depth_stencil GL_EXT_texture_format_BGRA8888 GL_ATI_separate_stencil GL_ATI_shader_texture_lod GL_ATI_texture_mirror_once GL_EXT_bindable_uniform GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_packed_float GL_EXT_texture_array GL_EXT_texture_buffer_object GL_EXT_texture_compression_latc GL_EXT_texture_compression_rgtc GL_EXT_texture_integer GL_EXT_transform_feedback GL_NV_depth_buffer_float GL_OES_EGL_image GL_EXT_provoking_vertex GL_EXT_texture_sRGB GL_EXT_texture_shared_exponent GL_EXT_vertex_array_bgra GL_NV_conditional_render GL_ARB_depth_buffer_float GL_ARB_draw_instanced GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_half_float_vertex GL_ARB_instanced_arrays GL_ARB_map_buffer_range GL_ARB_texture_buffer_object GL_ARB_texture_compression_rgtc GL_ARB_texture_rg GL_ARB_transform_feedback GL_ARB_vertex_array_object GL_EXT_direct_state_access GL_EXT_texture_snorm GL_AMD_conservative_depth GL_AMD_seamless_cubemap_per_texture GL_AMD_texture_cube_map_array GL_ARB_compatibility GL_ARB_copy_buffer GL_ARB_depth_clamp GL_ARB_draw_buffers_blend GL_ARB_draw_elements_base_vertex GL_ARB_fragment_coord_conventions GL_ARB_provoking_vertex GL_ARB_sample_shading GL_ARB_seamless_cube_map GL_ARB_shader_texture_lod GL_ARB_sync GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_multisample GL_ARB_texture_multisample_no_array GL_ARB_texture_query_lod GL_ARB_uniform_buffer_object GL_ARB_vertex_array_bgra GL_ATI_meminfo GL_EXT_texture_storage GL_NV_copy_image GL_NV_texture_barrier GL_AMD_blend_minmax_factor GL_AMD_depth_clamp_separate GL_AMD_sample_positions GL_ARB_ES2_compatibility GL_ARB_base_instance GL_ARB_blend_func_extended 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GL_ARB_multi_bind GL_ARB_query_buffer_object GL_ARB_seamless_cubemap_per_texture GL_ARB_shader_draw_parameters GL_ARB_shader_group_vote GL_ARB_sparse_texture GL_ARB_texture_mirror_clamp_to_edge GL_ARB_texture_stencil8 GL_ARB_vertex_type_10f_11f_11f_rev GL_EXT_copy_image GL_EXT_draw_buffers_indexed GL_EXT_geometry_point_size GL_EXT_gpu_shader5 GL_EXT_sRGB_write_control GL_EXT_shader_integer_mix GL_EXT_shader_io_blocks GL_EXT_tessellation_point_size GL_EXT_tessellation_shader GL_EXT_texture_border_clamp GL_EXT_texture_buffer GL_EXT_timer_query GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent GL_NV_shader_atomic_int64 GL_ARB_clip_control GL_ARB_conditional_render_inverted GL_ARB_cull_distance GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_get_texture_sub_image GL_ARB_pipeline_statistics_query GL_ARB_shader_texture_image_samples GL_ARB_sparse_buffer GL_ARB_texture_barrier GL_ARB_transform_feedback_overflow_query GL_EXT_polygon_offset_clamp GL_EXT_render_snorm GL_KHR_robust_buffer_access_behavior GL_KHR_robustness GL_OVR_multiview GL_ARB_gpu_shader_int64 GL_ARB_parallel_shader_compile GL_ARB_post_depth_coverage GL_ARB_shader_atomic_counter_ops GL_ARB_shader_ballot GL_ARB_shader_clock GL_ARB_shader_viewport_layer_array GL_ARB_texture_filter_minmax GL_EXT_texture_sRGB_R8 GL_EXT_texture_sRGB_RG8 GL_KHR_no_error GL_OVR_multiview2 GL_OVR_multiview_multisampled_render_to_texture GL_ARB_gl_spirv GL_EXT_clip_cull_distance GL_EXT_memory_object GL_EXT_memory_object_win32 GL_EXT_semaphore GL_EXT_semaphore_win32 GL_AMD_gpu_shader_int16 GL_ARB_polygon_offset_clamp GL_ARB_spirv_extensions GL_ARB_texture_filter_anisotropic GL_EXT_texture_compression_bptc GL_KHR_parallel_shader_compile GL_KHR_shader_subgroup GL_EXT_nonuniform_qualifier GL_NV_timeline_semaphore

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LEGEND ,
Jan 29, 2024 Jan 29, 2024

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Betriebssystem: Windows 10 - Business Edition
Version: 10.0.19045
Informationen zum Grafikprozessor:
DirectX: AMD Radeon RX 6900 XT (31.0.23013.1023)
Anfangsstatus: GPU zum Exportieren wird standardmäßig unterstützt
Benutzerpräferenz: Automatisch

 

So, Windows 10, AMD RX 6900 XT, GPU Driver (Windows Driver Store) 31.0.23013.1023.

 

Over at the AMD Drivers and Software page v 31.0.24002.92 is indicated as latest

 

https://www.amd.com/en/support/graphics/amd-radeon-6000-series/amd-radeon-6900-series/amd-radeon-rx-...

 

Perhaps an update will fix.

 

 

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Explorer ,
Oct 16, 2024 Oct 16, 2024

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Hello, I still have the same problem! 

stephanh69249311_0-1729077464194.png

 

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