Denoise AI unknown error

[Yuval Barkai]

I get a Enhance errors:  Denoise was not applied  - there was an unknown error (1)
on every ARW file i try from my sony a7iv camera
macos - macmini 3.2 GHz 6-Core Intel Core i7

[mister_phil]

Thanks for the tip, I will give this a go. I've temproarily used a free tool called Turbo Boost Switcher, which also give CPU temperature, and as soon as the CPU hits 100'C the Denoise AI fails, even though it should be doing most of the heavy lifting with the GPU, which is alos likely overheating. Turning off turbo brings the temp down below 80'C so a clogged up fan might certainl be the root cause. I'll update once I've attempted. Cheers! 

[mister_phil]

I have finally found the time to open up my MacBook, and sure enough the 2 fans were clogged with dust so both the CPU and GPU were likely overheating. I didn't attempt to fully dissaseemble the fans, but simply held a vaccum cleaner over each of them until all the dust was removed. I can now use Adobe DeNoize without turning off Turbo. Very satisfying indeed. 

[Janine21844903eftn]

Had the same issue. 

Updated graphics card- no change. 

Updated Camera Raw and that fixed it for me.