Denoise not working

[CopperKit]

Hello,

When I attempt to denoise images in lightroom the loading bar gets to around 39% then closes. There is no error that comes up but then I am unable to edit photos further, like a lag but worse.

I have checked the usual things like drivers and settings.

Also of note denoise works perfectly in photoshop.

Can someone help?

[johnrellis]

Please do the LR menu command Help > System Info and copy/paste the entire contents here so we can see exactly which versions of hardware and software LR thinks you're running and important LR options that are set.