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Experiencing performance related issues in Lightroom 3.x

New Here ,
Jun 09, 2010 Jun 09, 2010

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Hi

I just upgraded from lightroom 2.7 to lightroom 3. I then proceeded to import my old catalog. this all went fine but lightroom is so slow, the thumbnail previews take forever to load if I manage to have the patience to wait  for them.

is there a quick solution?? How can it be sped up?

thanks

Laurence

Message title was edited by: Brett N

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correct answers 1 Correct answer

Adobe Employee , Dec 02, 2010 Dec 02, 2010

FYI, I need to lock this thread and start a new thread because I fear that customers will attempt to share valuable feedback in this discussion and it has become extremely difficult for the Lightroom team to follow the lengthy and increasingly chatty conversation.  Please use the following forum topic to discuss the specifics of your feedback on Lightroom 3.3.

http://forums.adobe.com/thread/760245?tstart=0

Regards,

Tom Hogarty

Lightroom Product Manager

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Explorer ,
Dec 02, 2010 Dec 02, 2010

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Hi I am using LR3.3 release candidate and I dont experience any of the issues

that you or anyone else has described, the only thing I notice is that on my

laptop LR is just slower but it would by comparison with my Dell workstation

which has two quad core chips.

LR3 is more processor intensive than previous versions and that I am sure is why

LR3.3 runs slower on my laptop.

I have never experience folder freezes or lockups and I am only running a normal

Win 7 operating system.

Bizarre.

David Wells

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Participant ,
Dec 02, 2010 Dec 02, 2010

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Also, I noted that Lightroom was not using enough free memory --I never see it take what it needs. This screen capture shows what I'm talking about. Notice the page fault columns highlighted in red --it should not be doing that!   Then notice the amount of memory it has allocated for itself out of 12gb. When I took that image l was randomly selecting the history steps of a photo.  That is absolutely a bug.  All that history step data should be already loaded into the plenty of free memory,

Lightroom_page faults.jpg

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Explorer ,
Dec 02, 2010 Dec 02, 2010

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Hi again, LR is designed to use as much virtual memory as RAM so that it can run

on most equipment, that is not to say that it will run superbly on most

equipment but it is designed for the many not for the few. I had that specific

discussion with Adobe because LR3 specifically ran slow on my pc initially

because it is more processor intensive and it uses as much virtual memory as

ram, my solution was to swap my C drive for a WD velociraptor and now it runs

fine.

Any software that has to use virtual memory will of course run more slowly than

one that is designed to use RAM and only use virtual memory if there is

insufficient RAM available for its needs.

Again however I have not at any time experienced the type of problems that you

are and that is the issue that I fail to understand, there does not seem to be

any logical reasons why the same software on your pc should function differently

to the way in runs on mine, are you using Win 7?

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Contributor ,
Dec 02, 2010 Dec 02, 2010

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Odin1 wrote:

LR is designed to use as much virtual memory as RAM so that it can run

on most equipment,

Should LR not leave it the the OS which kind of memory to use?

It should simply request RAM (for best performance) and if there's none left, it should be given virtual memory.

It would be absolutely stupid to use paged memory before the real memory has been exhausted.

Sometimes I wonder to what extent LR is hampered by using Lua. If the latter is to blame for some performance issues then there is little Adobe can do about it. On second thoughts, given the QC issues with LR (how can all these obvious bugs slip through a half-decent QC?), I reckon the problem doesn't lie with Lua.

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Explorer ,
Dec 02, 2010 Dec 02, 2010

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"stupid to use paged memory when RAM is available" that would appear to be a

logical argument that I agree with but that is the way in which LR software is

written and there must be a reason for it but as yet and as usual users can

never get to discuss these issues directly with the people who design the

program.

It would seem to be especially daft when the catalogue is on the C drive and in

my case I keep all of the files on a separate drive which I replace each year

yet when I backup the files all of the sidecar files that are the adjustments

that you make are on the same drive as the files but there is no way of asking

the software to put the catalogue and the files on the same drive if you dont in

fact use your C drive to keep the files on.

Again Adobe say the software is designed with a very limited number of options

in order to keep it relatively uncomplicated and therefore keep development

costs to minimum resulting in a very low price, again LR is designed to do a

basic job, basically its just a front end Adobe already have a problem where all

of the products overlap to a certain degree with their other products in

different price levels which of course overtime removes buyers from their more

expensive products so they lose profit.

For those users where the performance of a specific product is critical to their

business then the solution has to be use another product if LR is incapable of

performing, if sufficient users walk away then and only then would Adobe be

forced to reassess exactly where today their market is and that process make

take some time.

 

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Explorer ,
Dec 02, 2010 Dec 02, 2010

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If you did not bother to investigate this specific problem would you have known

that the problem existed? Would the information you desired have presented

itself as required indeed did it?

As mentioned previously LR3 does use virtual memory by design so it maybe true

that for the function you describe this is one of the functions that it uses

virtual memory for instead of Ram, with LR open and CS5 with 5D mkII files open

in both my system never uses the full 8gb of ram basically because LR is not

designed in that way.

Maybe you are looking for problems that in effect either dont exist or dont

matter, even if there is a bug if you dont actually experience the symptoms of

it does it matter or if that bug actually exists but doesnt in fact materially

affect the way in which the software works does it matter?

These things maybe happening to me but I am completely unaware of them because

maybe I am more interested in faffing about with a photograph than caring

whether the software I am using is perfectly written, who cares!

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Participant ,
Dec 02, 2010 Dec 02, 2010

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People were asking why it is slow ...excessive paging has to be one reason.  Whether its the primary reason for this thread --I dont think so.  But it could be why things like multiple spot removal are so slow. 

To answer your first question, it's hard not to notice all the disk activity when using the product.  Coming from a programming background it probably bugs me more than others.  It was slow before I put the page file on a pair of Raid0 velociraptors, now it runs OK.   I'm tempted to put the swap on its own SSD to mitigate the thrashing, but even they are not nearly as fast as addressable ram. 

I had no idea it was intentional compatibility.  I've never seen that done on an application this large.  As more features are added to a product it becomes increasingly difficult to maintain a compatible set of code.

To answer your last paragraph, I completely agree with that!

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Advocate ,
Dec 02, 2010 Dec 02, 2010

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laurencec wrote:


Why is Lightroom 3 so slow?

Summing up this thread - It isn't, but many computers are! 

Bob Frost

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Engaged ,
Dec 02, 2010 Dec 02, 2010

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Bob, that's a piss poor summation of this thread. Perhaps you should start at the beginning and read it again. In point of fact, as reported by numerous contributors here, there appear to be a variety of reasons why Lightroom 3 runs slowly. Many have reported performance problems on perfectly capable machines. Others suggest hardware issues. I don't know anyone who knows for sure what the real source of the trouble is. Old catalogs is one possibility, and recreating the catalog(s) has worked as a solution for some people; image import settings is another (low resolution previews on import means longer rendering times when processing images). Software bugs is a popular scapegoat, in lieu of a clear and comprehensive response from Adobe. And, of course, some people are having no trouble at all. We simply do not know why Lightroom 3 performs well for some people and not for others. But given such inconsistent results, it's clear there are unresolved issues with the program. Blaming the victim (otherwise known as shooting the messenger and an ad hominem argument) is the oldest and lamest of rhetorical ploys. I suspect this thread will continue to grow (unless Adobe kills it) as long as Adobe leaves the questions unanswered and the issues unresolved. New users continue to find the thread as they search Adobe's forums for solutions. I suspect that Adobe's engineers don't yet know what's causing all the problems or they would have fixed it by now. Alternatively, the problem is so complex that it's taking them more time than seems reasonable (to us) to track down and squash all the bugs.

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Explorer ,
Dec 02, 2010 Dec 02, 2010

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Hi, I use Lightroom 3.3 every single day and I have never experienced any of the

issues that other people raise, indeed until I starting reading various

"threads" I was blissfully unaware of the problems. I just open Lightroom and

use the various tools until I get to what I remember seeing when I took the

photograph, it may have been the case that the various tools were not working

absolutely perfectly but as long as I was able to achieve the desired result it

didnt matter.

I have stopped counting the number of emails I receive because on one occasion I

mistakenly exercised bad judgement and got involved, LR3.3 processes my

photographs, it may not be perfect, it may not for some people work at

lightening speed but it does work and having tried the latest version of Canon

dpp yesterday by far it is the easiest program to use, tweak this, tweak that

have a good look, leave shots you have just worked on alone for a few days,

revisit the scene of the crime and fiddle with them again until they look right.

With some help from CS5 you can cure almost any problem and be able to present

your work in a favourable light.

In summation I cant help but think that that is a huge number of individuals who

suppose they are photographers but how can that be when they appear to spend an

inordinate amount of their time whinging and complaining about products without

which they would not be able to survive in photography today without them. A

poor workman always blames his tools, for me I am just thankful that Adobe even

bother to take the amount of abuse that they do at the price they do it for

because most other programs I have used need a double first in 5th dimensional

physics just to understand exactly how they function before you even get to

process your photographs and the results you get are not better in any

perceivable fashion.

In life you always have choices even though at the time they may not be apparent

and if you need to spend 24hours a day whinging about they way in which a

product works then maybe you bought a product that was not suitable for you and

then you need to use something else and I bet within 24 hours you would be

whinging about that.

Instead of bitching among yourselves, write a letter direct to Adobe stating in

specific mechanical terms exactly what happens or doesnt happen when you begin a

specific task and why you think it doesnt work in the way that it should. I have

encounter a couple of issues but I just phone Adobe discuss the issue with them

and in every case so far it was my lack of knowledge that created the problem

not the way in which the software worked or was written.

LR3 is adequate for the task, if I feel that I am being exploited in a specific

way then no company would want me on their backs but before I complain I try

very hard to first understand the problem and second reconcile it myself and

third if one and two fail to produced the desired result clearly document the

problem and discuss it directly with those who have the opportunity and skill to

resolve it for me.

Example, I became concerned that LR was using too much virtual memory and

insufficient ram, so I discussed the matter the Adobe and found that this is the

way the software is written so that it can be used by people who have less RAM

in their system, they Adobe try very hard to make their produced accessible and

usable for the largest community, and why wouldnt they, how can you condemn a

manufacturer for trying to make the product usable for those who maybe cannot

afford expensive hardware, I dont really think they should be condemned for

that. Subsequently I put in more RAM and upgraded both drives. LR accesses C

drive for virtual memore so I used a WD velociraptor 10,000 rpm and a Caviar

black for the drive where I save all of my photographs and touch wood it works

very well.

There should be no difference whatsoever between the way in works on one system

or another, though if you have good hardware it should run a bit quicker but

Windows 7 is the first windows os that has worked quick and reliable and thats

taken 30 years, get a grip, take photographs, concentrate on the matter at hand

which is developing the shot and remember you could be covered in chemicals and

stuck in a dark room for hours being the only other viable alternative.

David Wells

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New Here ,
Dec 02, 2010 Dec 02, 2010

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Thank you David Wells.  You are the voice of reason.

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Explorer ,
Dec 02, 2010 Dec 02, 2010

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I do hope so, I have just responded to another guy who says that is life depends

upon being able to process a whole wedding in a day and LR cant do that at the

present time, my response is then, use software that can do what he wants it to

do, why fulminate about an issue if you business depends upon a definitive

solution right now, immediately. Clearly if you have time to argue the issue

then maybe the issue is not as urgent as you perceive it to be.

If my income depending upon L3.3 fulfilling a specific function and it did not

then I would immediately find something that did.

David Wells

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Community Beginner ,
Dec 02, 2010 Dec 02, 2010

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David, Then in the same regard, if people fulminating about their issues with LR3.x irritates you so much, why don't you stop reading our posts thereby not clogging this thread with your useless rants?

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Community Beginner ,
Dec 02, 2010 Dec 02, 2010

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Just keep in mind David that there is a learning curve with any new software "solution" and that if you've become both accustomed to and dependent on LR for your workflow and then experience buggy/sluggish response from it, it can bring your production to it's knees. Holy run on sentence! Anyway, I was having the same issue with LR 3.0 I had hoped for a solution quick solution so I didn't have to spend more time and money learning new software. I understand your point, but it's not that cut and dry.

Ronn Murray Photography

http://ronnmurrayphoto.com

Sent via AT&T Mobile

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Community Beginner ,
Dec 02, 2010 Dec 02, 2010

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David,

I posted early on regarding these issues and have since stayed out of the fray and hoped that LR3.3 would solve the issues involved.  I must say that you are overlooking two very important issues if not more in your remarks.  Firstly, for the umptyumpth time, many of these issues did NOT appear in the beta versions. Secondly, to process an image as you describe is not the issue per se.  When a wedding, event, commercial or other photographer who actually relies on LR to process a volume of photos is unable to utilize the program for it's intended use, YES, there is a problem, regardless of the extent of the issues being varied due to OS or system configuration.  Processing one image at a time over a few days is not an option for professional and or time restricted use.  We can all certainly agree, I would hope, that a moderate to average system should work "adequately" and that beefed up system should flat fly as advertised. At the very least, it should at least work as well or better than it did in beta form utilizing the same system.

asu_chic

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Explorer ,
Dec 02, 2010 Dec 02, 2010

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You solution then is to use alternative software, if you living depends upon

being able to fulfil certain specific functions then ipso facto you have already

decided what you should do!

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Community Beginner ,
Dec 02, 2010 Dec 02, 2010

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David,

I posted early on regarding these issues and have since stayed out of the fray and hoped that

LR3.3 would solve the issues involved.  I must say that you are overlooking two very important

issues if not more in your remarks.  Firstly, for the umptyumpth time, many of these issues did

NOT appear in the beta versions. Secondly, to process an image as you describe is not the issue

per se.  When a wedding, event, commercial or other photographer who actually relies on LR to

process a volume of photos is unable to utilize the program for it's intended use, YES, there is a

problem, regardless of the extent of the issues being varied due to OS or system configuration.

Processing one image at a time over a few days is not an option for professional and or time

restricted use.  We can all certainly agree, I would hope, that a moderate to average system

should work "adequately" and that beefed up system should flat fly as advertised. At the

very least, it should at least work as well or better than it did in beta form utilizing the same

system.

asu_chic

Date: Thu, 2 Dec 2010 07:45:29 -0700

Subject: Photoshop Lightroom Why is Lightroom 3 so slow??

Hi, I use Lightroom 3.3 every single day and I have never experienced any of the

issues that other people raise, indeed until I starting reading various

"threads" I was blissfully unaware of the problems. I just open Lightroom and

use the various tools until I get to what I remember seeing when I took the

photograph, it may have been the case that the various tools were not working

absolutely perfectly but as long as I was able to achieve the desired result it

didnt matter.

I have stopped counting the number of emails I receive because on one occasion I

mistakenly exercised bad judgement and got involved, LR3.3 processes my

photographs, it may not be perfect, it may not for some people work at

lightening speed but it does work and having tried the latest version of Canon

dpp yesterday by far it is the easiest program to use, tweak this, tweak that

have a good look, leave shots you have just worked on alone for a few days,

revisit the scene of the crime and fiddle with them again until they look right.

With some help from CS5 you can cure almost any problem and be able to present

your work in a favourable light.

In summation I cant help but think that that is a huge number of individuals who

suppose they are photographers but how can that be when they appear to spend an

inordinate amount of their time whinging and complaining about products without

which they would not be able to survive in photography today without them. A

poor workman always blames his tools, for me I am just thankful that Adobe even

bother to take the amount of abuse that they do at the price they do it for

because most other programs I have used need a double first in 5th dimensional

physics just to understand exactly how they function before you even get to

process your photographs and the results you get are not better in any

perceivable fashion.

In life you always have choices even though at the time they may not be apparent

and if you need to spend 24hours a day whinging about they way in which a

product works then maybe you bought a product that was not suitable for you and

then you need to use something else and I bet within 24 hours you would be

whinging about that.

Instead of ******** among yourselves, write a letter direct to Adobe stating in

specific mechanical terms exactly what happens or doesnt happen when you begin a

specific task and why you think it doesnt work in the way that it should. I have

encounter a couple of issues but I just phone Adobe discuss the issue with them

and in every case so far it was my lack of knowledge that created the problem

not the way in which the software worked or was written.

LR3 is adequate for the task, if I feel that I am being exploited in a specific

way then no company would want me on their backs but before I complain I try

very hard to first understand the problem and second reconcile it myself and

third if one and two fail to produced the desired result clearly document the

problem and discuss it directly with those who have the opportunity and skill to

resolve it for me.

Example, I became concerned that LR was using too much virtual memory and

insufficient ram, so I discussed the matter the Adobe and found that this is the

way the software is written so that it can be used by people who have less RAM

in their system, they Adobe try very hard to make their produced accessible and

usable for the largest community, and why wouldnt they, how can you condemn a

manufacturer for trying to make the product usable for those who maybe cannot

afford expensive hardware, I dont really think they should be condemned for

that. Subsequently I put in more RAM and upgraded both drives. LR accesses C

drive for virtual memore so I used a WD velociraptor 10,000 rpm and a Caviar

black for the drive where I save all of my photographs and touch wood it works

very well.

There should be no difference whatsoever between the way in works on one system

or another, though if you have good hardware it should run a bit quicker but

Windows 7 is the first windows os that has worked quick and reliable and thats

taken 30 years, get a grip, take photographs, concentrate on the matter at hand

which is developing the shot and remember you could be covered in chemicals and

stuck in a dark room for hours being the only other viable alternative.

David Wells

>

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Guest
Dec 02, 2010 Dec 02, 2010

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Thank you so much for this response. David, while I appreciate your insight I too felt you don't appreciate how the new version hamstrings those of us who are working on hundreds of images at a time under a deadline. I've spent at least twice as long on each wedding than I had to with LR2 with the same exact hardware.  Nothing changed except for upgrading to LR3, and my post production doubled.

I'm hoping that Adobe will find a way to deliver the program they promised in their advertising.

And you suggest we write letters to Adobe? Don't you think many of us on here have reported our issues to them? Don't you think they have someone monitoring the forums?

I'm glad the program is working for you, but don't belittle those for whom it isn't just because your workflow isn't impacted by it. Just because it's working for you doesn't mean there isn't a legitimate issue for others.

Mark Lydell

asu_chic wrote:

David,

I posted early on regarding these issues and have since stayed out of the fray and hoped that

LR3.3 would solve the issues involved.  I must say that you are overlooking two very important

issues if not more in your remarks.  Firstly, for the umptyumpth time, many of these issues did

NOT appear in the beta versions. Secondly, to process an image as you describe is not the issue

per se.  When a wedding, event, commercial or other photographer who actually relies on LR to

process a volume of photos is unable to utilize the program for it's intended use, YES, there is a

problem, regardless of the extent of the issues being varied due to OS or system configuration.

Processing one image at a time over a few days is not an option for professional and or time

restricted use.  We can all certainly agree, I would hope, that a moderate to average system

should work "adequately" and that beefed up system should flat fly as advertised. At the

very least, it should at least work as well or better than it did in beta form utilizing the same

system.

asu_chic

>

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Explorer ,
Dec 02, 2010 Dec 02, 2010

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Sorry I dont understand, I am not in any way underestimating the effects of

software that fails to function and if LR3 is have a direct effect on your

business then use alternative software, as many people have said there are

alternatives available. The longer you fulminate about LR3 the greater is the

risk to your business so the most positive thing you can do is make your point

to Adobe and the do what is right for your business and yourself, use an

alternative. If the situation is as dire as you say you will already have lost

money that could have been spent buying an alternative, if the situation is that

LR3 is still better - even in its current form - than an alternative then you

will just have to continue with it until Adobe resolve the problem.

My point is that continually whinging at suppliers who decline or are unable to

resolve a significant problem with their product is at some point a waste of

energy, you as someone working for themselves have to make a decision in your

own interest. Is there alternative software available that can manage specific

tasks better then LR3 in its current form yes/no? If the answer to that question

is yes they buy an alternative, if the answer is no the stick with it.

What confounds me is the fact that this nonsense has been ongoing for many many

months and if it was my business that was a risk of failure because of then I

would have found an alternative a long time ago, otherwise you are just wasting

energy that could be more usefully applied to running and managing your business

efficiently and productively.

Why waste time on Adobe if they appear to be unsympathetic to your specific

needs, in strict business terms - profit and loss - that is plain daft.

David Wells

 

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New Here ,
Dec 02, 2010 Dec 02, 2010

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AAAAGH please someone tell me how I unsubscribe from this constant DRIVEL?

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Explorer ,
Dec 02, 2010 Dec 02, 2010

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agreed!

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Community Beginner ,
Dec 02, 2010 Dec 02, 2010

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>>"AAAAGH please someone tell me how I unsubscribe from this constant DRIVEL?"<<

1) Go to the top of the page.

2) To the right of the posts, there is a box titled "ACTIONS"

    Under that is a place to click to stop email notifications.

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Explorer ,
Dec 02, 2010 Dec 02, 2010

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Smith and Wesson provide excellent solutions for avoiding situations such as

this!

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New Here ,
Dec 02, 2010 Dec 02, 2010

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@ChBr02 - thanks; I did do this once upon a time but it didn't seem to have the desired effect.

@Odin1 - if that was aimed at me, I'm afraid I'd need something more like a remote guided missile system to take out the persistent root of the problem...

Goodbye

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Community Beginner ,
Dec 02, 2010 Dec 02, 2010

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David, If you have no problems with LR 3.3, then why would you even be looking in this thread? If you don't want the emails that you complain about, then unsubscribe to them, rather that subjecting the rest of us poor dolts, who just don't get it, to this rather extensive narcissistic rant.

Adobe advertised that one of the primary advantages of upgrading to LR3 was that it was faster. They didn't say anything about that faster being dependent on also upgrading our hardware. So excuse us if we try to determine how we can make the software, we paid for, be more responsive to "our" needs. Your complaints about our so-called "whinging" and lack of abilities in no way improves our ability to do that. Your self-aggrandizement of how great a photographer you are, and how wonderful LR3 works for you also doesn't help us solve our problems. Your admonitions to be thankful for such a great product also don't help.

Personally, I have learned quite a bit from those who share their particular problems, and those who have found workarounds. And, while the upgrade to 3.3 plus many suggestions on this thread have helped, LR3.x still takes me significantly more time to do the same things that I did in LR2.7. If you aren't willing or able to share some pearls of wisdom on how to improve our use of LR3.x, then perhaps you should start a thread on "Why We Should All Love Adobe", (or some such) and leave us to the purpose of this thread.

Have a Great Holiday Season!

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