filmstrip images have increased their size

[monikag26724506]

HI! The filmstrip images have increased their size.  I do not know how this happened @nor do I know how to make them smaller. What can I do to resolve this?  Please help!

[magical_Skyline0D4A]

Hello,

if you edit the original with saturation, contrast, exposure and so on, it is normal for the original file to increase its size.

Likewise if you export the file to 600 ppi for example, but you should tell me more to better understand your problem

[monikag26724506]

Thank you, but that's not what I meant...

[Just Shoot Me]

Can you post a screen shot of what you are seeing?

If you place the cursor just at the top the black bar between the film strip and the grid or loupe area you can click/hold and drag the filmstrip bigger or smaller (Up/Down).

[monikag26724506]

This is what I'm seeing. The click/hold and drag the filmstrip does not work unfortunately

[Just Shoot Me]

Yeah this is some type of bug that IIRC only affects Mac computers (but I might be wrong). If you search for this problem on the forum you will find a few discussions on it.

Have you rebooted your system?

Try turning off the GPU option in LR in the Preferences, Performance tab.

[monikag26724506]

Thank you Just Shoot Me! I am afraid you might be right! I have been experiencing frequent LR crashes recently,which sounds like could be connected...

Haven't rebooted my system yet, and will try switching GPU option as soon as I get back home!

i appreciate your help!

M

[Just Shoot Me]

Yes Monika from your screen shot you are running LR CC 2015 which is WAY OLD.

If you have a valid Photographer Subscription plan and you are running a Newer version of Mac OS X you should Update/Upgrade to the newest Traditional LR version, LR Classic CC V7.3.1.

[monikag26724506]

Hi there!

I managed to sort my issue by resetting the preferences in LR. Yaaay!

I do have a valid Photographer Subscription plan and yes, I know I am running the old version... I'm not sure how to upgrade? I assumed the updates will come automatically! Will look into it now.

Thanks Again,

M

[magical_Skyline0D4A]

bring the mouse cursor closer to the horizontal bar because you simply enlarged the preview ... this is what it looks like!

[monikag26724506]

Thank you again Giordano! I wish it was that simple! I have tried that and moany other things and trust me, nothing works! Monika

[magical_Skyline0D4A]

You're welcome Monika,

the advice suggested by Just Shoot Me! seems the way forward ... I leave you in his hands.

[johnrellis]

This bug was fixed nearly a year ago: Lightroom: Filmstrip is covering / overlapping filter- and breadcrumb bar | Photoshop Family Custome... . You're probably running an old version of LR. Please do the menu command Help > System Info and copy and paste the first ten lines here. With that, we can let you know the proper way to update your LR.

[monikag26724506]

Hi there!

I managed to sort my issue by resetting the preferences in LR by looking at posts from years ago.

I am running the old version of LR... I'm not sure how to upgrade... Will look into it now.

Thanks,

M

[johnrellis]

I am running the old version of LR... I'm not sure how to upgrade... Will look into it now.

Do the menu command Help > System Info and copy and paste the first ten lines here. With that, we can let you know the proper way to update your LR.

[monikag26724506]

I have now successfully updated LR to newest version.

Thank you very much!