Finding serial # or a solution

[Guest]

Hi all,

This question is mainly for adobe staff members but if you have an answer please feel free to answer. I want to keep this forum reply as respectful as possible so only post if you have a helpful solution. I already read online that saving the serial number is my responsibility but back when I made the purchase I thought saving the product code was enough. (Learning curve)

Question: How can I find my serial number using the product code or any other way even though adobe no longer supports Lightroom 3?

(I am on a strict budget as I am going back to school and would like to use what I already have purchased instead of being forced to upgrade now.)

Thank you for your time, effort and help,

Maribel Rodriguez

[JP Hess]

Are you wanting to install Lightroom on a different computer?

Do you still have your Lightroom 3 installed on a computer?

What operating system is on the computer where Lightroom 3 is installed?

[Guest]

I would like to install lightroom 3 on a new computer. I still have lightroom 3 installed on my laptop. The laptop operating system where the lightroom was installed is 10.11.3 (OS X El Capitan).

Thank you for your help.

[JP Hess]

Then hopefully you will be able to find the information you need if you follow the link provided below.

[Guest]

Thank you. I will let you know how it goes. I had to take a break from problem solving and focus on editing some photographs on my laptop and eating of course. I thank you so much for your help and time. I will let you know how it goes.

[dj_paige · Accepted solution]

If Lightroom is still installed, you can find the serial number under Registration Data in this document

Preference file and other file locations in Lightroom 3

[Guest]

I found the serial number with your help. Thank you.