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Help- Lightroom won't open

melissat25606204
New Here ,
Mar 30, 2017 Mar 30, 2017

my Lightroom wont't open. When I click the icon on my desktop (normally it opens up straight away), it just freezes. Can I have some assistance please?

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correct answers 1 Correct answer

Mohit Goyal Adobe Employee
Adobe Employee , Mar 30, 2017 Mar 30, 2017

Also, try and reset Lightroom preferences : How to set Lightroom preferences

Thanks,

Mohit

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F. McLion Community Expert
Community Expert ,
Mar 30, 2017 Mar 30, 2017

What is your OS and exact version of LR?

--- Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems. ---
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Mohit Goyal Adobe Employee
Adobe Employee ,
Mar 30, 2017 Mar 30, 2017

Also, try and reset Lightroom preferences : How to set Lightroom preferences

Thanks,

Mohit

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AxelMatt Community Expert
Community Expert ,
Mar 31, 2017 Mar 31, 2017

Take a look here: https://helpx.adobe.com/lightroom/kb/lightroom-gpu-faq.html#troubleshooting

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
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Ubaid24729339moyx
New Here ,
Jun 04, 2022 Jun 04, 2022
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  1. How can you help me
  2. My lightroom id has not been open
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