Importing wants "Maximize Compatibility" but cannot find?

[silsurf@me.com]

I am attempting to import several images files into LR Classic (up to date) and keep getting a error message:

"The files could not be read. Please re-open the files in Photoshop and save them with the 'Maximize Compatibility' preference enabled."

I cannot find this option to enable in LR Classic prefs->file Handling or anywhere else for that matter.

The files that are not importing are mostly .psd's

[dj_paige]

The option mentioned is in Photoshop, it should appear when you save a file in Photoshop.

[silsurf@me.com]

Hmm?, So why is it appearing in the error message of LR? I guess it is suggesting that I save the files with this constraint, but it is a bit counterintuitive to give instructions in one program that are concerning aanother program?

Thanks

[silsurf@me.com]

Is it possible to batch convert these files to maximze compatibility?

[Abambo]

---

silsurf@me.com wrote:

Is it possible to batch convert these files to maximze compatibility?

---

Yes, use an action.

[Abambo]

Because Lr can't read the file, but knows about the option in Photoshop.

[Abambo]

You need to open the files in Photoshop and use the Photoshop option 'Maximize Compatibility'. Photoshop cannot work with layered files. It will need a flattened layer in addition to all Photoshop layers, if you want to keep them for further editing in Photoshop (that's basically what that option does).

See here: https://helpx.adobe.com/photoshop/using/file-formats.html

[silsurf@me.com]

Thanks so much!

[Abambo]

You're welcome.