Importing wants "Maximize Compatibility" but cannot find?

Participant ,
Mar 30, 2022 Mar 30, 2022

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I am attempting to import several images files into LR Classic (up to date) and keep getting a error message:

"The files could not be read. Please re-open the files in Photoshop and save them with the 'Maximize Compatibility' preference enabled."

I cannot find this option to enable in LR Classic prefs->file Handling or anywhere else for that matter.

The files that are not importing are mostly .psd's

 

Screen Shot 2022-03-30 at 7.52.23 AM.pngScreen Shot 2022-03-29 at 7.46.20 PM.png

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LEGEND ,
Mar 30, 2022 Mar 30, 2022

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The option mentioned is in Photoshop, it should appear when you save a file in Photoshop.

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Participant ,
Mar 30, 2022 Mar 30, 2022

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Hmm?, So why is it appearing in the error message of LR? I guess it is suggesting that I save the files with this constraint, but it is a bit counterintuitive to give instructions in one program that are concerning aanother program?

 

Thanks

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Participant ,
Mar 30, 2022 Mar 30, 2022

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Is it possible to batch convert these files to maximze compatibility?

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Adobe Community Professional ,
Mar 30, 2022 Mar 30, 2022

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silsurf@me.com wrote:

Is it possible to batch convert these files to maximze compatibility?


Yes, use an action.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Community Professional ,
Mar 30, 2022 Mar 30, 2022

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Because Lr can't read the file, but knows about the option in Photoshop.

ABAMBO | Hard- and Software Engineer | Photographer

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Adobe Community Professional ,
Mar 30, 2022 Mar 30, 2022

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You need to open the files in Photoshop and use the Photoshop option 'Maximize Compatibility'. Photoshop cannot work with layered files. It will need a flattened layer in addition to all Photoshop layers, if you want to keep them for further editing in Photoshop (that's basically what that option does).

Abambo_0-1648641770424.png

See here: https://helpx.adobe.com/photoshop/using/file-formats.html

ABAMBO | Hard- and Software Engineer | Photographer

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Participant ,
Mar 30, 2022 Mar 30, 2022

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Thanks so much!

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Adobe Community Professional ,
Mar 30, 2022 Mar 30, 2022

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You're welcome.

ABAMBO | Hard- and Software Engineer | Photographer

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