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Lightroom 13 constantly freezing in Develop module

New Here ,
Apr 30, 2024 Apr 30, 2024

Lightroom Classic 13.2 / Camera RAW 16.2 / Windows 11 / i7 14700 / RTX 4060 TI 16 Gb / 32 Gb RAM / SSD

 

Brand new PC (2 weeks old), fresh install of everything, drivers fully up to date.

 

LRC is freezing in the Develop module.  By that, I mean the images are visible and I can switch between modules. However when I try to use the develop sliders, they move but the changes are not reflected in the current image.  My only option is to restart LRC.

 

Any ideas on how to fix this?

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correct answers 1 Correct answer

Community Expert , Apr 30, 2024 Apr 30, 2024

@Fuzzbass2000 

Windows Update will be way out of date.

 

Go directly to Nvidia and download the latest studio driver for the 4060 Ti (not the game ready driver).

 

When you install it, choose custom install and check "clean install". This removes all traces of the old driver. Uncheck the extra components in the driver package called GeForce Experience and PhysX. You don't need them and they have been known to cause problems.

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LEGEND ,
Apr 30, 2024 Apr 30, 2024

As an experiment, turn off the GPU acceleration in LRC. Preferences->Performance->Set Use Graphics Processor to OFF. Does that make a difference?

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New Here ,
Apr 30, 2024 Apr 30, 2024

Ta - I could (and I will try) but that rather defeats the point of installing a brand new GPU to be able to use all the latest LRC tools.... which is a little bit annoying if that proves to be the problem.

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LEGEND ,
Apr 30, 2024 Apr 30, 2024

That doesn't mean you have to use it forever without the GPU. It is an experiment designed for us to learn something. If it is a problem caused by the GPU, it may mean that the card or driver is defective.

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LEGEND ,
Apr 30, 2024 Apr 30, 2024
Brand new PC (2 weeks old), fresh install of everything, drivers fully up to date.

By drivers fully up to date, do you include the Motherboard drivers in that? Specifically the chip set drivers?

 

Also by that, do you mean according to Windows Update, or per the motherboards (or computers) manufacture?

 

I ask because I had that exact issue, that is until I updated my chip set drivers via ASUS for my MB.

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New Here ,
Apr 30, 2024 Apr 30, 2024

Windows Update - do you think they don't have the latest drivers?

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LEGEND ,
Apr 30, 2024 Apr 30, 2024
quote

Windows Update - do you think they don't have the latest drivers?


By @Fuzzbass2000

 

I think this is irrelevant, companies release new drivers on a different schedule than Windows Update. Also, a driver can be corrupted and so re-installing is worth a try.

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Community Expert ,
Apr 30, 2024 Apr 30, 2024

@Fuzzbass2000 

Windows Update will be way out of date.

 

Go directly to Nvidia and download the latest studio driver for the 4060 Ti (not the game ready driver).

 

When you install it, choose custom install and check "clean install". This removes all traces of the old driver. Uncheck the extra components in the driver package called GeForce Experience and PhysX. You don't need them and they have been known to cause problems.

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New Here ,
Apr 30, 2024 Apr 30, 2024

Ok so you're suggesting it's the GPU driver not the MOBO driver.  Thanks for the heads up.

 

 

 

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New Here ,
Apr 30, 2024 Apr 30, 2024

Fuzzbass2000_0-1714512927697.png
This right?

 

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LEGEND ,
Apr 30, 2024 Apr 30, 2024

The Windows Update in Microsoft Windows is not to be completely trusted or depended upon for updates not created by Microsoft. For the Microsoft Windows program, yes (normally) but for Motherboard and GPU drivers, not so much.

 

Oh, sometime MS gets it correct,but often things are missed.

 

For the GPU you naturally go to the GPU manufactures support site (AMD or NVIDIA), or use a application that comes with your GPU (MVIDIA jas the GeForce Experience for example)

 

For those various component's on your Motherboard, typically go to the support site for the Motherboard (or computer if a name brand computer) and look for the correct drivers. Things like the Chip Set, the LAN card, Wifi, Audio, SATA, BlueTooth, Video control (not likely involving LrC though)  etc.

 

 

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New Here ,
Apr 30, 2024 Apr 30, 2024

Fair enough, but I suspect the previous poster might have nailed the root cause - Game Ready vs Studio Nvidia driver.  Going to be testing over the next week with baited breath 😉

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New Here ,
May 02, 2024 May 02, 2024
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This seems to have rectified the problem.

 

thanks for the tip

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