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Lightroom 2.0 will not export to Photoshop CS3

New Here ,
Jul 29, 2008 Jul 29, 2008
OK,

So I downloaded and installed lightroom 2.0 this morning and things are not working well.

System: Macpro 2.8, 8 gb ram, os x 10.5.4, nikon d300 raw files

The problem...

It started with Lightroom not exporting any images to photoshop. Doesn't matter if I try to send 1 or 20, I get a spinning beach ball, then nothing. if photoshop is closed it will open it, but nothing gets loaded into it. Plain export, merge to panoramic, edit as smart object, nothing does anything.

Tried in both 32 and 64 bit modes, tried re-installing Lightroom 2.0 from scratch. still nothing. I sent a sample raw file into adobe and am waiting to hear back, but figured I'd see what everyone else thinks as well.
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replies 370 Replies 370
New Here ,
Jul 30, 2008 Jul 30, 2008
I was experiencing the same problem earlier today. I kept trying it; and was even running LR2 and CS3 from different admin user accounts. Then it started working. All my files are 16-bit, but in my test folders I might have had some 8-bit JPG's and maybe ..... that fixed it. but I can't replicate it now.

However.....that being said, if I 'Edit in CS3' a raw file-it now opens and I can make changes to it in CS3. When I save it, the resultant saved file is not stacked beside the original. All my folders are on my L: drive, in a hierarchal structure. After saving, I have a second occurrence of L: in the volume list, with a repeat of the original folder name ... and it contains 1 file (the one I saved). I have to manually synchronize the 'real' folder to pick up the file saved from CS3. Then I can delete the 'phantom' folder.

This doesn't seem right.

I'm also experiencing some strange things with the smart object transfer - but I'll worry about that after I get the easy stuff going.

Anyone else seeing this ????

jc
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Engaged ,
Jul 30, 2008 Jul 30, 2008
@jc:

>However.....that being said, if I 'Edit in CS3' a raw file-it now opens and I can make changes to it in CS3. When I save it, the resultant saved file is not stacked beside the original. All my folders are on my L: drive, in a hierarchal structure. After saving, I have a second occurrence of L: in the volume list, with a repeat of the original folder name ... and it contains 1 file (the one I saved). I have to manually synchronize the 'real' folder to pick up the file saved from CS3. Then I can delete the 'phantom' folder.

Replace the 'L:' with an 'E:' and you accurately describe what I observe.

crh

System Info:
Lightroom version: 2.0 [481478]
Operating system: Windows Vista Service Pack 1 (Build 6001)
Version: 6.0 [6001]
Application architecture: x64
System architecture: x64
Physical processor count: 4
Processor speed: 2.4 GHz
Built-in memory: 8124.8 MB
Real memory available to Lightroom: 8124.8 MB
Real memory used by Lightroom: 2565.8 MB (31.5%)
Virtual memory used by Lightroom: 2563.3 MB
Memory cache size: 1553.2 MB
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New Here ,
Jul 31, 2008 Jul 31, 2008
I'm experiencing the same thing as jc, if I choose 'Edit in CS3' with a DNG file, it opens and I can make changes to it in CS3. When I save it, the resulting saved file is not added to the LR library or stacked beside the original. I have to manually synchronize the folder to pick up the file saved from CS3.

I have tried re-installing LR. I have tried creating a new empty LR catalog and importing only a few random DNG files. I have tried changing all the settings in the LR external editor tab (PSD/TIFF, 8-bit, 16-bit, ProPhoto/Adobe RGB). I always get the same result. I should add to this description that during the 20 - 25 different tests of this functionality, CS3 hung up about half the time, and required a Force Quit.

I'm running OS X 10.5.4 on a Mac Pro.

rm
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New Here ,
Jul 31, 2008 Jul 31, 2008
"... if I 'Edit in CS3' a raw file-it now opens and I can make changes to it in CS3. When I save it, the resultant saved file is not stacked beside the original. All my folders are on my L: drive, in a hierarchal structure. After saving, I have a second occurrence of L: in the volume list, with a repeat of the original folder name ... and it contains 1 file (the one I saved). I have to manually synchronize the 'real' folder to pick up the file saved from CS3. Then I can delete the 'phantom' folder."

I am having this same problem. P: drive in my case. This is a 2nd internal HD.
Windows XP SP2
LR2
PSCS3
ACR 4.5
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New Here ,
Jul 31, 2008 Jul 31, 2008
I am getting the same error as Robert Munoz & scottda. I tried Betty's workaround and it did not work. I then tried the other suggestion of making the second application CS3 as well. This seems to have LR working where I can now open a NEF, edit in CS3, save it and the file shows up in the original folder on my drive without creating a "shadow" drive and folder as described by scottda. If I try it with the LR defined CS3 (control E), it still creates the shadow drive.

Hopfully, this is a temp workaround until Adobe fixes the issue. I'm running Vista 32, LR2, CS3, CameraRaw 4.5
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New Here ,
Jul 31, 2008 Jul 31, 2008
I get the same too. From Lightroom 2 (Windows XP), I've got "Preferences", "External Editing", "Edit in CS3" File Format set to TIFF. When I try to edit a Nikon (NEF) raw file in Lightroom by right-click, "Edit in", "Edit in...CS3" (not as smart object) then it opens CS3. No new file appears have been created. When I close the photo in CS3, it prompts me "Save before Closing" and if I click yes, it creates a TIF in the original folder, but this is not imported into Lightroom, neither stacked nor on its own.
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New Here ,
Jul 31, 2008 Jul 31, 2008
Update:

So this morning i tried the send files to photoshop as a panoramic just out fo morbid curiosity... and guess what... IT WORKED!!! spun the beachball for a few minutes (it was 42 files...), then popped up the panoramic box in Photoshop with all the files!!

I'm still building this pano in Photoshop, so not sure if it was a one time fluke or not...

exciting still, it worked as advertised!
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New Here ,
Jul 31, 2008 Jul 31, 2008
Ok, so it works in one catalog, and not in others.

The one it works in, I upgraded this morning from a Lightroom 1.4.1 catalog, and everything is fine.

The one it doesn't work in was a new catalog, created specifically in Lightroom 2.0...
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Explorer ,
Jul 31, 2008 Jul 31, 2008
I am seeing the same thing. When I export from LR2 and edit and save in PS, the PSD fle does not appear back in LightRoom. I have to synchronize the folder after each edit, which is a real pain.
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New Here ,
Jul 31, 2008 Jul 31, 2008
"What's interesting is CS3 opens ok - once file does not appear I close CS3 and 30secs? later the message

"file could not be edited because CS3 could not be launched""

Same thing was happening to me using Windows XP. Temporary fix to work around this issue: In the Preferences/External Editing dialog box, go down to Additional External Editor (I had Elements 4.0 there), and override that setting by choosing Custom and by pointing to Photoshop.exe. It will tell you that you are already using CS3 as your primary editor but do it any way. Then, when you attempt to open a file in CS3 from Lightroom 2, choose Edit in Photoshop.exe instead of Edit in Adobe Photoshop CS3. It worked (in 8 bit - haven't tried it in 16 bit).
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New Here ,
Jul 31, 2008 Jul 31, 2008
The same thing here however it worked fine before I updated CS3's Camera RAW to v4.5

When I did an edit in CS3 before the CR update, Lightroom told me to update CR or use the LR rendering. This worked ok. I then updated CR in CS3 and this is when the problem started so it seems related to CR4.5
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New Here ,
Jul 31, 2008 Jul 31, 2008
I was advised by an Adobe tech. to report the bug. The more reports come in the faster they will get it fixed.
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New Here ,
Jul 31, 2008 Jul 31, 2008
Hi JB - do you have a handy link to report this problem.....seems real enough as a whole bunch of people are talking about the issue on both platforms.

jc
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Guide ,
Jul 31, 2008 Jul 31, 2008
http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=79
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New Here ,
Jul 31, 2008 Jul 31, 2008
This is the link to report a bug:

http://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

If the link does not work I believe I went to Adobe.com / then Support / then Contact Us (way down at the bottom of the page) / Feedback (near, but not at the top of the page) / and once you are in Feedback look for Report a Bug about half way down.
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New Here ,
Jul 31, 2008 Jul 31, 2008
Same same -- editing and saving results in the drive letter appearing twice on the left, with the document not stacked.

(for whatever it is worth to have one more data point).

I have been unable to get any of the workarounds listed above to function, other than using it as a second editor, which is MUCh slower.
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New Here ,
Jul 31, 2008 Jul 31, 2008
Hey... I just tried something and it seemed to work (but it is not good).

What is NOT working is a directory structure like this:

t:\Photos\folder1
t:\photos\folder2
etc.

But when I created a folder:

t:\folder1

and edited, it came back and stacked as expected. That's consistent with the weird creation of a separate volume. For example if I edit

t:\photos\folder1\image1.nef

when I exit photoshop, it puts the TIF in that folder, but in Lightroom it shows:

t:\folder1\

on the left, with the one single TIF in it. That is NOT where the image is, it is in the original folder (e.g. in explorer). If I REMOVE it and synchronize the original folder it appears.

I think there's something wrong with directory depth and how it records the returned photo from CS3.
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New Here ,
Jul 31, 2008 Jul 31, 2008
Confirm same behavior with XP-64. Worked OK before upgrade to ACR 4.5 now the only way to get pictures back into Lr is to do manual synchronize. No problem with folder structure here. The edited picture returns to correct folder, but edit does not return to Lr.
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New Here ,
Aug 01, 2008 Aug 01, 2008
I've experimented some more, and I cannot make the behavior be consistent with edits, but it is consistent with me for folders and it SOMETIMES works on top level folders.

First, it seems to work fine with TIF's, not raw files (specifically for me NEF's).

If I start with an empty lightroom catalog, import a TIF from a directory, and right click/edit in CS3 I AM prompted for the "edit copy" with option to stack.

If I start with an empty catalog and import an NEF from a directory, right click, I am NOT prompted. In that case if I edit and save as I come back to Lightroom I see the same drive letter and folder duplicated on the left, one with the original NEF and one with the Edit.

Not sure if related or on purpose, but I also tried this. Create this structure:

c:\scratch\junk\picture.nef

Now create two separate LR Catalogs, and each time do an import of the entire directory, but

1) Import C:\SCRATCH all

separately in a different new catalog

2) Import C:\Scratch\Junk all

I would expect these to produce the same result, frankly, but they do not. The former produces a structure on the left of:

C:
Scratch
Junk

The latter import produces only the bottom directory:

C:
Junk

The reason I mention this in the same thread is that one of the things I observe with the import to CS3 is that if you have done the former (building the c:\scratch\junk levels in the library view), and edit, when it comes back for me and produces the extra drive on the left, it looks like this:

C:
Scratch
Junk <<< original shot

C:
Junk <<< CS3 edit shows up here

They are, in terms of actual windows directories, exactly the same of course, but the library folder display shows separate drive letters.

You can also produce the above by a drag-and-drop type import (drag from explorer into LR in a subfolder not a top level folder).

I am coming to the conclusion, however, that this folder display anomoly is not related to the edit-in-CS3 problem, but a separate bug that manifests in edit because it is returning a file in a similar fashion to a drag and drop.
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New Here ,
Aug 01, 2008 Aug 01, 2008
Interesting problem trying to edit in CS3... especially given the latest post in the Lightroom Journal (Blog) about how we should be using the Smart Objects in Photoshop method instead of "plugins". Unbelievable.
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Explorer ,
Aug 01, 2008 Aug 01, 2008
Everyone knows you need Photoshop CS3 for the Lightroom 2 integration to work properly but to be more specific, there was a related bug fix applied in the Photoshop CS3 10.0.1 update so please make sure that you have that update applied to Photoshop.

Regards,
Tom
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New Here ,
Aug 01, 2008 Aug 01, 2008
10.0.1 installed here.

It was working on 1 of my catalogs and now it has stopped. weird behavior...
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New Here ,
Aug 01, 2008 Aug 01, 2008
I was just working with a few people here to figure out what's going wrong. Specifically, I've been looking at the problem where on Windows, sometimes Lightroom either won't launch Photoshop, or will launch it but then display a "Photoshop could not be launched" message.

It appears that for some people, the Photoshop 10.0.1 update does not get correctly applied. Some of the components are updated, while others are not.

There are a few ways to attempt to fix this. First try reinstalling the update, which can be downloaded from here:

http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Windows

Reboot your machine immediately BEFORE installing the update, to ensure that none of the files which need updating are still open.

If that doesn't work, then reinstalling Photoshop (then running the update again) may help. Having Photoshop installed on a drive other than C: may be a factor here, but I'm not sure yet.

Please post with any results!

Thanks,

-kevin
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New Here ,
Aug 01, 2008 Aug 01, 2008
Hei!

When I try to edit file from LR2 in PS CS3, I get dialog box "open as"... So it's dead end here...

Pekka Nurmela

ps. file info:

Lightroom version: 2.0 [481478]
Operating system: Windows Vista Service Pack 1 (Build 6001)
Version: 6.0 [6001]
Application architecture: x64
System architecture: x64
Physical processor count: 4
Processor speed: 2.4 GHz
Built-in memory: 8190.1 MB
Real memory available to Lightroom: 8190.1 MB
Real memory used by Lightroom: 146.3 MB (1.7%)
Virtual memory used by Lightroom: 124.1 MB
Memory cache size: 76.7 MB
Application folder: C:\Program Files\Adobe\Adobe Photoshop Lightroom 2
Library Path: F:\Lightroom\Lightroom Catalog-2.lrcat
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New Here ,
Aug 01, 2008 Aug 01, 2008
Hi Kevin
Reapplying the patch fixed the issue where I was unable to edit RAW's in photoshop either buy normal or smart edit options (I simply reapplyed the patch and didn't need to reinstall photoshop). So that side of things works fine now - Thanks. The issue I now have is the same as some others are having who didn't have the edit problem. After editing an image in photoshop I go to exit and save. A new psd file is automatically saved to the correct folder but it's imported in to light room under a new 'ghost directory'. So say the original raw file was in 'E:\Weddings\Jan and John', Photoshop saves the psd to this folder, but lightroom imports it to a new library listing of 'E:\Jan and John'.

Any aditional help you can provide would be appreciated.

Regards

Ian.
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