Lightroom Classic 11.3 won't open in Macbook Pro mid 2015 with MacOS Monterrey

Community Beginner ,
Apr 18, 2022 Apr 18, 2022

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I recently upgraded to MacOS Monterrey and Lightroom Classic 11.3 won't open. The splash screen comes up, starts loading and stays at "Reading Preferences", after a while it crashes and asks me to send a report to Adobe which I did. Any other suggestions?

This is a clean install of the OS so there are no previews versions or any related files on this computer.

I already added it to the Accesibility panel on the Security & Privacy options as suggested by Adobe in another post but it didn't work.

Specs

MacBook Pro (Retina, 15-inch, Mid 2015)

Processor 2.5 GHz Quad-Core Intel Core i7

Memory 16 GB 1600 MHz DDR3

Graphics Intel Iris Pro 1536 MB

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correct answers 1 Correct answer

LEGEND , Apr 19, 2022 Apr 19, 2022

Try rolling back to LrC 11.2. 

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Adobe Community Professional ,
Apr 18, 2022 Apr 18, 2022

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Manually delete the preference file as outlined here:

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
Apr 19, 2022 Apr 19, 2022

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Thank you for your response. Unfortunately this didn't solve the problem.

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Advisor ,
Apr 18, 2022 Apr 18, 2022

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I am saw the same thing on my 2021 16" MBP M1 Max. However, on the second try, LrC opens and runs just fine.

Edited: I'm not sure that I see the reading preferences message, it happens so fast.

Kenneth Seals

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Adobe Community Professional ,
Apr 19, 2022 Apr 19, 2022

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Try logging into another account (you may need to make one), still crashing? 
Try starting up in Safe mode (hold down Shift Key when booting), still crashing? 
You might want to try running a free utility like Onyx: still crashing? 
https://www.titanium-software.fr/en/onyx.html
Also view:
https://www.macworld.com/article/352902/onyx-review-macos.html
https://www.macworld.com/article/224955/how-to-reset-a-macs-nvram-pram-and-smc.html
From Adobe:
https://helpx.adobe.com/photoshop/kb/basic-troubleshooting.html


Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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LEGEND ,
Apr 19, 2022 Apr 19, 2022

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Try rolling back to LrC 11.2. 

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Community Beginner ,
Jun 04, 2022 Jun 04, 2022

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Thank you. I tried this, didn't work.

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Community Beginner ,
Jun 08, 2022 Jun 08, 2022

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I rolled back even further and the 11.0 version did worked. Thanks for this idea.

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Adobe Community Professional ,
Jun 05, 2022 Jun 05, 2022

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You stated, “I already added it to the Accesibility panel on the Security & Privacy options as suggested by Adobe in another post but it didn't work.”

Did you also allow LrC and Photoshop. “Full disk access” in your Lightroom preferences and power off the computer and reboot for the new setting to take effect?

 

 

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6.8,; LrC 11.4.1, Lr 5.4.1, Ps 23.3.2-ACR 14.4,; Camera OM-D E-M1.

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