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Lightroom Classic 13.3 Masking Slow and not responding

Explorer ,
May 26, 2024 May 26, 2024

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Hello, 

I recently updated to LR Classic 13.3 and I noticed that while working with masks specifically the brush option Lightroom is slow and nonresponsive at times. I have had absolutely no issues with masking at all before 13.3. 

Windows 10
64 gigs of Ram 

Rysen 7 2700 8 core 
NVidia Geforce 6 gig 1650

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LEGEND ,
May 26, 2024 May 26, 2024

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Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

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Community Beginner ,
Jun 06, 2024 Jun 06, 2024

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Morning mr Golding,

I have a similar problem as user above. After v 13.3 the masking is of no use. Can not use brush at all. Will not complete task and goes dark continuously and show "not responding".

My system info as copied per your instruction:

Lightroom Classic version: 13.3.1 [ 202405311538-6d7c0308 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19045
Application architecture: x64
System architecture: x64
Logical processor count: 12
Processor speed: 3,2GHz
SqLite Version: 3.36.0
CPU Utilisation: 7,0%
Power Source: Plugged In, 255%
Built-in memory: 16336,4 MB
Dedicated GPU memory used by Lightroom: 1211,6MB / 4004,0MB (30%)
Real memory available to Lightroom: 16336,4 MB
Real memory used by Lightroom: 4645,4 MB (28,4%)
Virtual memory used by Lightroom: 6757,9 MB
GDI objects count: 870
USER objects count: 2827
Process handles count: 2275
Memory cache size: 0,0MB
Internal Camera Raw version: 16.3.1 [ 1889 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 592MB / 8168MB (7%)
Camera Raw real memory: 853MB / 16336MB (5%)

Cache1:
NT- RAM:0,0MB, VRAM:0,0MB, Combined:0,0MB

Cache2:
m:0,0MB, n:0,0MB

U-main: 94,0MB

System DPI setting: 144 DPI (high DPI mode)
Desktop composition enabled: Yes
Standard Preview Size: 1680 pixels
Displays: 1) 3840x2160
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1050 Ti (32.0.15.5599)
Init State: GPU for Image Processing supported by default
User Preference: Auto

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: E:\Lightroom\Lightroom Catalog-v13-3.lrcat
Settings Folder: C:\Users\Inus\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Flickr
3) Nikon Tether Plugin

Config.lua flags:

Adapter #1: Vendor : 10de
Device : 1c82
Subsystem : 33511462
Revision : a1
Video Memory : 4004
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speakers (High Definition Audio Device)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x120
Direct2DEnabled: false

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Explorer ,
Jun 06, 2024 Jun 06, 2024

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Hello, Here is my LR & System Info

Lightroom Classic version: 13.3.1 [ 202405311538-6d7c0308 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.19045
Application architecture: x64
System architecture: x64
Logical processor count: 16
Processor speed: 3.6GHz
SqLite Version: 3.36.0
CPU Utilisation: 1.0%
Power Source: Plugged In, 255% 
Built-in memory: 65443.5 MB
Dedicated GPU memory used by Lightroom: 1634.6MB / 3935.0MB (41%)
Real memory available to Lightroom: 65443.5 MB
Real memory used by Lightroom: 4443.6 MB (6.7%)
Virtual memory used by Lightroom: 6712.3 MB
GDI objects count: 750
USER objects count: 2676
Process handles count: 2760
Memory cache size: 1294.3MB
Internal Camera Raw version: 16.3.1 [ 1889 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 2656MB / 32721MB (8%)
Camera Raw real memory: 2823MB / 65443MB (4%)
Cache1: 
Preview1- RAM:22.0MB, VRAM:0.0MB, Conowingo Dam-06-1-2024_3061.NEF
Preview2- RAM:22.0MB, VRAM:0.0MB, Conowingo Dam-06-1-2024_3069.NEF
Preview3- RAM:22.0MB, VRAM:0.0MB, Conowingo Dam-06-1-2024_3066.NEF
Preview4- RAM:22.0MB, VRAM:0.0MB, Conowingo Dam-06-1-2024_3060.NEF
Preview5- RAM:22.0MB, VRAM:0.0MB, Conowingo Dam-06-1-2024_3062.NEF
Preview6- RAM:22.0MB, VRAM:0.0MB, Conowingo Dam-06-1-2024_3063.NEF
Preview7- RAM:22.0MB, VRAM:0.0MB, Conowingo Dam-06-1-2024_3068.NEF
Preview8- RAM:22.0MB, VRAM:0.0MB, Conowingo Dam-06-1-2024_3067.NEF
Final9- RAM:77.0MB, VRAM:0.0MB, Conowingo Dam-06-1-2024_3065-Edit.psd
Final10- RAM:165.0MB, VRAM:0.0MB, Conowingo Dam-06-1-2024_3064.NEF
Final11- RAM:2053.0MB, VRAM:939.0MB, Conowingo Dam-06-1-2024_3065.NEF
NT- RAM:2471.0MB, VRAM:939.0MB, Combined:3410.0MB
Cache2: 
m:1294.3MB, n:585.6MB
U-main: 94.0MB
System DPI setting: 168 DPI (high DPI mode)
Desktop composition enabled: Yes
Standard Preview Size: 1440 pixels
Displays: 1) 3840x2160, 2) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
Graphics Processor Info: 
DirectX: NVIDIA GeForce GTX 1650 (32.0.15.5585)
Init State: GPU for Image Processing supported by default
User Preference: GPU for Image Processing Enabled
Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Lightroom Backup 2\2019-07-15 0919\Lightroom Catalog-2.lrcat\Lightroom Catalog-10-22-v13-3.lrcat
Settings Folder: C:\Users\raguc\AppData\Roaming\Adobe\Lightroom
Installed Plugins: 
1) AdobeStock
2) Aurora HDR
3) Flickr
4) HDR Efex Pro 2
5) Luminar 4
6) Luminar AI
7) Luminar Neo
8) Nikon Tether Plugin
9) ON1 Effects 2023
10) ON1 Effects 2024
11) ON1 HDR 2023
12) ON1 NoNoise AI 2023
13) ON1 NoNoise AI 2024
14) ON1 Photo RAW 2024
15) ON1 Portrait AI 2023
16) ON1 Resize AI 2023
17) ON1 Sky Swap AI 2023
18) Picfair
19) SmugMug
Config.lua flags: 
EditExternally.OverridePhotoshopPath = C:Program FilesAdobeAdobe Photoshop 2023Photoshop.exe
Adapter #1: Vendor : 10de
Device : 1f0a
Subsystem : 879b1043
Revision : a1
Video Memory : 3935
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Headphones (High Definition Audio Device)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x120
Direct2DEnabled: false

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LEGEND ,
Jun 06, 2024 Jun 06, 2024

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metropolics

 

 

Graphics Processor Info: 
DirectX: NVIDIA GeForce GTX 1650 (32.0.15.5585)
Init State: GPU for Image Processing supported by default
User Preference: GPU for Image Processing Enabled

 

 

 so, for the NVIDIA driver v555.85 fairly new, but their is one new update to v555.99 You might want to try that

 

Library Path: C:\Lightroom Backup 2\2019-07-15 0919\Lightroom Catalog-2.lrcat\Lightroom Catalog-10-22-v13-3.lrcat

Not the issue at hand, but that appears to be an odd path. Are you using a backup of your catalog? Did something go wrong with your working catalog?

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