Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Lightroom Classic 14.1.1 keeps crashing

New Here ,
Jan 20, 2025 Jan 20, 2025

I have been using Lightroom Classic for many years without problems. This latest version 14.1.1 works OK for a while and then crashes. Is anyone else having this problem? 

Does anyone have a fix?

TOPICS
Windows
338
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 20, 2025 Jan 20, 2025

@t.n34728359 this is the Photoshop forum, try the Lightroom Classic forum instead

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 20, 2025 Jan 20, 2025

@t.n34728359 

 

I've moved your post from Photoshop to the LRC forum.

 

Jane

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 20, 2025 Jan 20, 2025

Please be specific. Is there a particular action that seems to precede the crash? Or does it seem to be completely random?

 

Please provide the information from Help->System Info, down to the GPU information, we don't want and won't need and absolutely hate anything after that.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 20, 2025 Jan 20, 2025

We’ve reviewed the email address you use with this forum and found no crash reports in our system.

 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s?

 

 

Rikk Flohr: Adobe Photography Org
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 27, 2025 Jan 27, 2025
LATEST

Thank you for your responses. I searched on line and found suggestions to turn off "Use Graphics Processor" under the Preferences menu. I did so and rebooted my computer and Lightroom, and fingers crossed, the issue has not occured since. Not sure if there is any connection or not. 

However I have just looked at my Preferences again and, "Use Graphics Processor" is now set to "Auto" !! and Lightroom is working fine. So I will leave it alone.   Thanks again.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines