Lightroom Classic 8.2 update issues

Report · Feb 15, 2019

First off, opening in Loupe or Survey view from grid view opens on top of grid view

Solo mode turned off

Expanded grid view set back to default compact cells

Half my custom Export presets gone

Moving from one folder to another, some from last folder show in new folder

GAHHHHH Lots of problems! May be more!

Anybody else having trouble w/this update?

Working on Windows 10

Report · Feb 15, 2019

Please provide your system information.

In LR click on Help, click on System Information, click on a Copy. Paste into reply.

And nope, not having those issues. Mind you, Enhance Detail was not mentioned ( by far biggest issue right now) Nor complaining about Windows 10 version 1809. (Goes with biggest issue right now)

Report · Feb 15, 2019

Lightroom Classic version: 8.2 [ 1204643 ]

License: Creative Cloud

Language setting: en

Operating system: Windows 10 - Home Premium Edition

Version: 10.0.17134

Application architecture: x64

System architecture: x64

Logical processor count: 8

Processor speed: 1.9 GHz

Built-in memory: 16295.0 MB

Real memory available to Lightroom: 16295.0 MB

Real memory used by Lightroom: 3329.5 MB (20.4%)

Virtual memory used by Lightroom: 3617.4 MB

GDI objects count: 905

USER objects count: 3422

Process handles count: 5063

Memory cache size: 5.9MB

Internal Camera Raw version: 11.2 [ 134 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX

Camera Raw virtual memory: 731MB / 8147MB (8%)

Camera Raw real memory: 743MB / 16295MB (4%)

System DPI setting: 96 DPI

Desktop composition enabled: Yes

Displays: 1) 1366x768, 2) 1920x1200

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:

DirectX: NVIDIA GeForce GT 540M (10.0.17134.112)

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic CC

Library Path: M:\Lightroom New Working lrcat\MOTHER_CATALOG-3.lrcat

Settings Folder: C:\Users\Rebecca\AppData\Roaming\Adobe\Lightroom

Installed Plugins:

1) AdobeStock

2) Export to Photomatix Pro

3) Facebook

4) Flickr

5) FocalPoint

6) HDR Efex Pro 2

7) Nikon Tether Plugin

8) Perfect Layers

9) Perfect Resize

10) PhotoFrame

11) PhotoTools 2.6

12) PhotoTune

13) ProShow Producer

14) ProShow Web

Config.lua flags:

AgView.disableDirect2D = true

Adapter #1: Vendor : 10de

Device : df4

Subsystem : 16421043

Revision : a1

Video Memory : 979

Adapter #2: Vendor : 10de

Device : df4

Subsystem : 16421043

Revision : a1

Video Memory : 3d3

Adapter #3: Vendor : 1414

Device : 8c

Subsystem : 0

Revision : 0

Video Memory : 3d3

AudioDeviceIOBlockSize: 1024

AudioDeviceName: Speakers (Realtek High Definition Audio)

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: 12.1x4

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 16

GL_ACCUM_BLUE_BITS: 16

GL_ACCUM_GREEN_BITS: 16

GL_ACCUM_RED_BITS: 16

GL_ALPHA_BITS: 0

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 24

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 2048

GL_MAX_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_UNITS: 4

GL_MAX_VIEWPORT_DIMS: 16384,16384

GL_RED_BITS: 8

GL_RENDERER: GeForce GT 540M/PCIe/SSE2

GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA

GL_STENCIL_BITS: 8

GL_VENDOR: NVIDIA Corporation

GL_VERSION: 4.6.0 NVIDIA 388.57

GPUDeviceEnabled: false

OGLEnabled: true

GL_EXTENSIONS: GL_AMD_multi_draw_indirect GL_ARB_arrays_of_arrays GL_ARB_base_instance GL_ARB_blend_func_extended GL_ARB_buffer_storage GL_ARB_clear_buffer_object GL_ARB_clear_texture GL_ARB_clip_control GL_ARB_color_buffer_float GL_ARB_compatibility GL_ARB_compressed_texture_pixel_storage GL_ARB_conservative_depth GL_ARB_compute_shader GL_ARB_compute_variable_group_size GL_ARB_conditional_render_inverted GL_ARB_copy_buffer GL_ARB_copy_image GL_ARB_cull_distance GL_ARB_debug_output GL_ARB_depth_buffer_float GL_ARB_depth_clamp GL_ARB_depth_texture GL_ARB_derivative_control GL_ARB_direct_state_access GL_ARB_draw_buffers GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_draw_elements_base_vertex GL_ARB_draw_instanced GL_ARB_enhanced_layouts GL_ARB_ES2_compatibility GL_ARB_ES3_compatibility GL_ARB_ES3_1_compatibility GL_ARB_ES3_2_compatibility GL_ARB_explicit_attrib_location GL_ARB_explicit_uniform_location GL_ARB_fragment_coord_conventions GL_ARB_fragment_layer_viewport GL_ARB_fragment_program GL_ARB_fragment_program_shadow GL_ARB_fragment_shader GL_ARB_framebuffer_no_attachments GL_ARB_framebuffer_object GL_ARB_framebuffer_sRGB GL_ARB_geometry_shader4 GL_ARB_get_program_binary GL_ARB_get_texture_sub_image GL_ARB_gl_spirv GL_ARB_gpu_shader5 GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader_int64 GL_ARB_half_float_pixel GL_ARB_half_float_vertex GL_ARB_imaging GL_ARB_indirect_parameters GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_internalformat_query2 GL_ARB_invalidate_subdata GL_ARB_map_buffer_alignment GL_ARB_map_buffer_range GL_ARB_multi_bind GL_ARB_multi_draw_indirect GL_ARB_multisample GL_ARB_multitexture GL_ARB_occlusion_query GL_ARB_occlusion_query2 GL_ARB_parallel_shader_compile GL_ARB_pipeline_statistics_query GL_ARB_pixel_buffer_object GL_ARB_point_parameters GL_ARB_point_sprite GL_ARB_polygon_offset_clamp GL_ARB_program_interface_query GL_ARB_provoking_vertex GL_ARB_query_buffer_object GL_ARB_robust_buffer_access_behavior 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GL_ARB_vertex_type_10f_11f_11f_rev GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_ARB_window_pos GL_ATI_draw_buffers GL_ATI_texture_float GL_ATI_texture_mirror_once GL_S3_s3tc GL_EXT_texture_env_add GL_EXT_abgr GL_EXT_bgra GL_EXT_bindable_uniform GL_EXT_blend_color GL_EXT_blend_equation_separate GL_EXT_blend_func_separate GL_EXT_blend_minmax GL_EXT_blend_subtract GL_EXT_compiled_vertex_array GL_EXT_Cg_shader GL_EXT_depth_bounds_test GL_EXT_direct_state_access GL_EXT_draw_buffers2 GL_EXT_draw_instanced GL_EXT_draw_range_elements GL_EXT_fog_coord GL_EXT_framebuffer_blit GL_EXT_framebuffer_multisample GL_EXTX_framebuffer_mixed_formats GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_framebuffer_object GL_EXT_framebuffer_sRGB GL_EXT_geometry_shader4 GL_EXT_gpu_program_parameters GL_EXT_gpu_shader4 GL_EXT_multi_draw_arrays GL_EXT_packed_depth_stencil GL_EXT_packed_float GL_EXT_packed_pixels GL_EXT_pixel_buffer_object GL_EXT_point_parameters GL_EXT_polygon_offset_clamp 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Report · Feb 15, 2019

Oh, and you were coming from what version?

Report · Feb 15, 2019

I believe from 8.1 as I have it on Auto update

Thanks so much for your help - it is really a mess!!!

What do you mean by 'Enhance Detail'?

Report · Feb 15, 2019

Some links on Enhance Detail. Be sure to look at requirements

Enhance fine details in raw images

at at the bottom of this one the why Windows v 1809 is given

Enhance Details | Adobe Blog

nice vid

https://m.youtube.com/watch?v=jWugeczW01o

And

https://elialocardi.com/adobe-lightroom-camera-raw-enhance-details-review/

Report · Feb 15, 2019

First up, while most of Lightroom Classic CC will work, or is supposed to work with your version of Windows 10, the Photo Enhance Detail feature just added will not. You need to update to version 1809, that shows up as build 17763.

Now lots of bitching about that.

(1) But auto update has me at latest version,

Well no it does not.

(2) But Microsoft pulled that back

Yes they did, fixed the issue and restarted the rollout 19 January 2018.

When MS places a major update out their, they do it in a rollout, it gets delivered in stages. Voulenter users (think Beta testers) first, the remainder a mystery. And your auto Update will nit get that Update until it is your undefined turn.

A few links, including How to get it

Microsoft starts auto-update of Windows 10 1809 three months late | Computerworld

https://support.microsoft.com/en-us/help/4028685/windows-10-get-the-update

https://support.microsoft.com/en-au/help/4464619/windows-10-update-history

Report · Feb 15, 2019

Now be aware a lot of users are having issues with Enhance Detail. Adobe is aware and the issue has been bumped up to the Engineers. If you try it only to get a black preview, the your having that issue.

Not a clue if it is with Lightroom, the Camera RAW, the various GPU’s customers have or some combination involving DirectX

Also be aware several bits of moaning (trying to not get censored) about Adobe putting out something that requires OS updates, as if it is Adobe’s responsibility to Update your OS for you, or to get on Microsoft’s case to pick up the slack.

A bit of moaning that the Update should of checked for this first and Adobe should have warned users. Will except for the one feature, previous OS works, and you do get a nasty gram if you try to use Enhance without the OS. And Adobe did put out that first link.

Report · Feb 15, 2019

David, I'm so grateful for your comprehensive replies - I'll give them a go and report back another day when I'm not so tired - thanks so very much!

Report · Feb 15, 2019

Please remember that this is an internet forum**. This is not a support page. Actual Adobe employees rarely interact on this site. To actually contact someone at Adobe read Ref (1). Another way to get Adobe’s attention is to place your issue at REF (2)

REF (1) https://forums.adobe.com/thread/2105584

REF (2) https://feedback.photoshop.com/photoshop_family/categories/photoshop_family_photoshop_lightroom

** https://en.wikipedia.org/wiki/Internet_forum

Report · Feb 15, 2019

Graphics Processor Info:

DirectX: NVIDIA GeForce GT 540M (10.0.17134.112

Teo things, GPU’s that old looking are typically having the issues with Enhance, so do nit get your hopes up on that today.

And NVIDIA appears to have published lots of driver updates two days ago. So you will want to check that

Report · Feb 15, 2019

redebecca1 wrote
First off, opening in Loupe or Survey view from grid view opens on top of grid view
Solo mode turned off
Expanded grid view set back to default compact cells
Half my custom Export presets gone
Moving from one folder to another, some from last folder show in new folder
GAHHHHH Lots of problems! May be more!
Anybody else having trouble w/this update?
Working on Windows 10

Returning to your current issues. Have you attempted to reset your preferences? The preference file can get corrupted. From one of the links below, “buggy” behavor can be caused but this.

Read and understand the links.

https://lightroomers.com/replacing-the-lightroom-preference-file/745/

https://www.youtube.com/watch?v=bARt-hoCc2Q

https://helpx.adobe.com/lightroom/kb/preference-file-and-other-file-locations---lightroom-6.html

https://helpx.adobe.com/lightroom/kb/recover-catalog-images-resetting-lightroom.html

Report · Feb 15, 2019

And just in case, as you are not on a 4K or 5K display, use of Graphics Processor May be more of a hindered effort than useful, should you have that turned on. It can cause graphic issues, and performance issues

https://www.lightroomqueen.com/lightroom-performance-debunking-myths/

Now that Enhance Detail feature does undead heavily use the GPU, and your CPU, it is a real processor hog, but that particular preference setting does not enter in that. So, you can turn it off (if on)

Turning that off is often a diagnostic request on buggy LR.

A seperate Adobe link exist just for GPU issues, you should read

Adobe Lightroom GPU Troubleshooting and FAQ

Report · Feb 15, 2019

Going from 8.1 to 8.2 and presets missing? I have no idea, had you gone from 7 to 7.3, then yep.

Report · Feb 15, 2019

Rethinking export presets. Are those as in the preferences file external editing settings? And missing from their?

could be another indicator of a corrupted preference file.

goodnight

Report · Feb 21, 2019

Hey David - thanks again for all of your advice on this - I threw my hands up and bought a new system - which secretly I wanted to do anyway...

I'll be watching for you if I ever need help again - thank you!!!