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Lightroom Classic and Desktop do not show current updates in Creative Cloud App

New Here ,
Nov 13, 2021 Nov 13, 2021

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I've got the other apps updated but Lightroom Classic is 10.1 version and Lightroom Desktop is 4.1... 😞

 

These are the updated apps:

Captura de pantalla 2021-11-13 a las 14.00.25.png

 

Anyone knows how I can fix this issue? Thanks!

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macOS

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Adobe Community Professional ,
Nov 13, 2021 Nov 13, 2021

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What version of MacOS are you running? The latest versions of Lightroom Classic and Lightroom desktop need at least MacOS Catalina: https://helpx.adobe.com/lightroom-cc/system-requirements.html

 

-- Johan W. Elzenga

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New Here ,
Nov 13, 2021 Nov 13, 2021

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Sure, MacOS Monterey 😞

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LEGEND ,
Nov 13, 2021 Nov 13, 2021

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actualizado recientemente

 recently updates

 

You are in the wrong part of the Adobe Creative Cloud Desktop App. 

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New Here ,
Nov 13, 2021 Nov 13, 2021

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Yes I know, but just up there it must appear the updates... 😞 if I search updates it doesnt appear anything... How I said before, lightroom Classic is 10.1 version (2021, not 2022)

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Adobe Community Professional ,
Nov 13, 2021 Nov 13, 2021

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Try logging out of the CC app and then logging in again.

 

-- Johan W. Elzenga

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New Here ,
Nov 13, 2021 Nov 13, 2021

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I tried too 😞

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Adobe Community Professional ,
Nov 14, 2021 Nov 14, 2021

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Next thing to try: uninstall the Lightroom apps and then install them again. Don't worry, that will not affect your catalog or your images. You can keep the preferences when you uninstall.

 

-- Johan W. Elzenga

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New Here ,
Nov 15, 2021 Nov 15, 2021

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LATEST

So grateful! I believed I would lost my presets, preferences and more if I uninstalll the software.

I did you told me and it works!

 

Thank you! 🙂

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LEGEND ,
Nov 14, 2021 Nov 14, 2021

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Two things to look at.

 

Over in the left column, select All Apps

or

Click on Help, click on Check for Updates

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LEGEND ,
Nov 14, 2021 Nov 14, 2021

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Something looks wrong.

 

Click on Help. Click on About, What version? 5.6.0.788?

 

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LEGEND ,
Nov 14, 2021 Nov 14, 2021

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Also, verify that the correct plan is used. Click on Help, click on Adobe Account. What Plan?

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