Lightroom Classic CC not responding in windows 10

[Regina Melo]

I've been having lots of problems running Lightroom Classic CC, it's slow, takes minutes to show my editings, does 'not respond' so many times, that editing a photo has become an ordeal. Try to get help from Adobe customer service but it's impossible to get a hold on them. What a nightmare! What a disappointment!

Is anybody there who can help me?

Thank you

Moderator: Moved from Adobe Creative Cloud​ to Lightroom Classic CC — The desktop-focused app​

[Perry Gallagher]

Unbelievable that no one at Adobe is aware of this problem 

[jacquelingphoto2017]

Hi Regina, did you get your not responding issue resolved? If not you could try the resolution at Re: Lightroom CC Classic not Responding , otherwise, I'm not sure if possibly RVDWP might be able to assist you.

Please let us know how it turns out

Regards

JG

[Regina Melo]

Hi JG,

No, I'm still having problems ith LR - 'not responding' and now going very

slow on the editing.

I'm going to try that link you sent to me, and I'll let you know.

Thank you so much.

Regina

On Mon, Sep 3, 2018 at 5:10 PM, jacquelingphoto2017 <

[CMass]

jacquelingphoto2017​ thank you for the suggestion! Regina M.​ was this able to resolve the issue?

- Carissa

[Regina Melo]

No,not yet!

On Mon, Sep 17, 2018 at 4:57 PM, Carissa Massongill <

[Regina Melo]

The problem seems to getting worse. I'll try any suggestions...

On Mon, Sep 17, 2018 at 4:36 PM, Carissa Massongill <

[jacquelingphoto2017]

Hi Regina

I assume you did try the suggestion of RVDWP, and also his assistance with no resolution.

I'm just reading a few posts about similar or close issues to what you're having. I came across a couple with work around. In these case it seem to be a conflict between the AMD/ATI graphics card and Lightroom. Adobe is aware of it and made this suggestion at Issues with Photoshop Lightroom CC/Lightroom 6 and certain AMD drivers | Windows .

Here is one of the links I found: software - Why is Lightroom CC not responding after changing to develop mode? - Photography Stack Ex...

You could try this and let us know if it works.

Regards

JG

[RVDWP]

Nope, no assistence. haven't been asked, but the option is open. Will wait and see.

[Regina Melo]

Hello!

I didn't request any assistance because I'm not sure what to do when I get to your page. Sorry.

[jacquelingphoto2017]

Hi Regina

Just click on RVDWP reply link as you have been doing in this thread and ask your question. He'll respond to you.

Regards

JG