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Lightroom classic CC not showing DNG images

New Here ,
Oct 31, 2017 Oct 31, 2017

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My lightroom CC doesn't show up DNG photos (convert from 6D RAW files). Photos in flimtrips and Navigator are stills normal. In the library tab are also normal but in Develop mode, there 's only black. Anyone have this problem too? Please help me

lightroom error.JPG

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correct answers 1 Correct answer

Adobe Employee , Nov 17, 2017 Nov 17, 2017

Hi phùngt,

Please turn off the graphics processor from the Lightroom preferences and check if that helps.

Open Lightroom> Edit > Preferences > Performance tab > Uncheck GPU > Restart Lightroom.

Let us know if that helps.

Regards,

Mohit

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Adobe Employee ,
Nov 17, 2017 Nov 17, 2017

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Hi phùngt,

Please turn off the graphics processor from the Lightroom preferences and check if that helps.

Open Lightroom> Edit > Preferences > Performance tab > Uncheck GPU > Restart Lightroom.

Let us know if that helps.

Regards,

Mohit

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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