Lightroom classic crash everytime i try to export to Email

[Claus357750508br0]

Hi 

We have mayor issue here at the company, we have 3 diffent laptops, all 3 with Windows 11 (Windows 11 22h2, Build 22621.3155) and same Office installation (Version Microsoft 365 Apps for Enterprise 16.0.17126.20190 ) on all 3

Everytime we try to export to Email, Lightroom crash, no error besites the greyed out screenshot added and visable under here.

[Rikk Flohr: Photography]

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s? 

[Claus357750508br0]

Hi

No dialog

You cant change anything in the email adresse or app, it a 100% directly crash with the screenshot i showed that is greyed out.

no dialog, but the dialog that shows up, is LR i guess.

[Claus357750508br0]

Anything you can help with or do i need to call in to get some support ?

[Rikk Flohr: Photography]

Based on what you told me here, any information regarding this failure will be in Microsoft's logging. With a lack of Adobe Crash Reporting, you must research the OS's logs for clues. 

As you have a seemingly unique to your systems' issue that manifests across multiple machines at your location and no other sympathetic reports, I am guessing you have a common environmental issue across your machines. Hopefully, the OS logging will point you to a culprit. 

[Claus357750508br0]

Thanks, ill try and then reply here what i find out.