Lightroom Classic faster on Intel MacBook Pro, Slow on Windows 10 PC Workstation

[geoffriccio]

Hello,

I have a 2015 Macbook pro, nothing fancy. Lightroom works like a dream on it. I also operate on a HP Z8 Workstation. It's no exaggeration to say that lighroom slows down my PC to a halt. When importing photos especially, it is sitting and waiting upwards of 30 minutes for the program to be usable, and even then it's spotty. I have zero clue as to why it would work fine on a laptop and be unusable on what is supposed to be a workstation designed for this type of work.

Here are some PC details:

Processor Intel(R) Xeon(R) Gold 5120 CPU @ 2.20GHz 2.19 GHz (2 processors)
Installed RAM 32.0 GB (31.7 GB usable)
Device ID C4A70D15-64B6-4792-A81F-A354759CB940
Product ID 00391-70000-00000-AA669
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 10 Pro for Workstations
Version 22H2
Installed on ‎2/‎3/‎2021
OS build 19045.2604
Experience Windows Feature Experience Pack 120.2212.4190.0

Any help is appreciated

{Thread title updated by moderator}

[Sameer K]

I'll help you figure this out. Thanks for sharing the info about the machine. I'll need the Lightroom Classic > Help > System info. Does it slow down after a specific set of steps? Is there a noticeable pattern to this behavior?

Besides Lightroom getting slow, does the RAM usage peak, abnormal temps, CPU usage, and unexpected read/write operations?

To begin troubleshooting, test some variables like:

• Unplug any external peripherals & use wired input devices.
• Unplug external drives.
• Go to Lightroom > Preferences > Performance > Use Graphics Processor > Set it off if it is on Custom or Auto. If this shows you any differences, please check this article to troubleshoot further: https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html
• Reset Lightroom Classic following the second (manual) method from this article: https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

Let me know how it goes. Thanks!
Sameer K

[geoffriccio]

I'm trying to copy it over, but the forum keeps saying the System info is violating some sort of privlege

Is there another way to do it?

[geoffriccio]

Lightroom Classic version: 12.2 [ 202302032259-eb84d255 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10
Version: 10.0.19045
Application architecture: x64
System architecture: x64
Logical processor count: 56
Processor speed: 2.1GHz
SqLite Version: 3.36.0
CPU Utilisation: 0.0%
Built-in memory: 32467.0 MB
Dedicated GPU memory used by Lightroom: 1905.5MB / 8081.0MB (23%)
Real memory available to Lightroom: 32467.0 MB
Real memory used by Lightroom: 1889.6 MB (5.8%)
Virtual memory used by Lightroom: 4614.0 MB
GDI objects count: 772
USER objects count: 2362
Process handles count: 8321
Memory cache size: 0.0MB
Internal Camera Raw version: 15.2 [ 1381 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 326MB / 16233MB (2%)
Camera Raw real memory: 344MB / 32467MB (1%)
System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 5120 pixels
Displays: 1) 5120x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA Quadro P4000 (31.0.15.2849)
Init State: GPU for Export supported by default
User Preference: GPU for Export enabled

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\Riccio Productions\Pictures\Lightroom\Lightroom Catalog-v12.lrcat
Settings Folder: C:\Users\Riccio Productions\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Flickr
3) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 10de
Device : 1bb1
Subsystem : 11a3103c
Revision : a1
Video Memory : 8081
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Realtek HD Audio 2nd output (Realtek High Definition Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.

[geoffriccio]

Let me know if that info is sufficient, thanks!

[geoffriccio]

The issue is mostly with importing photos. It totally crashes and makes my computer unusable

[Sameer K · Accepted solution]

The system info got posted three times. I've redacted some of the responses.

You are working with a 5K monitor; what kind of previews are you generating while Importing images in Lightroom Classic?

Share a screenshot of the Import settings that you're applying while you import. The Standard preview size tries to match the resolution of your screen.

Try using minimal previews & let us know how it goes. Thanks!
Sameer K

[geoffriccio]

What is best way to see my import settings and how do I alter them?

[Sameer K]

Go to Import Screen from File > Import or use the button on the left screen & send us a screenshot of these settings in an expanded view. 

Thanks!
Sameer K

[geoffriccio]

[Ian Lyons]

You're using the 'Add' import option, which suggests that you have already placed the photos in the final location (i.e disk and folder hierarchy). Is this correct? If not, then please describe your import procedure (e.g. are the photos imported from a card reader, direct from camera, etc). Some additional information relating to the imports would also be useful:

1. How many photos are you importing

2. What size (i.e. MB not MP) are the photos?

3. How much remaining space do you have on your 'C' drive?

4. Which drive are your photos stored and has it got enough spare space to store these photos?

5. Do you have a virus checker and is it continually monitoring your disks?

[geoffriccio · Accepted solution]

I believe I figured out the issue. I changed the import settings to 'Minimal' under Preview settings wehen importing. Seemed to do the trick

[Ian Lyons]

Choosing to import your photos using Minimal preview will certainly improve the speed of the import, but Standard-sized previews will still need to be built if you're going to be working in the Library module. Sure, you can build the previews manually after import or leave them to be built automatically when you scroll the Library grid. Manually building them is to be preferred as automatic will interfere with other activities you may carry out in the Library module.