Lightroom Classic icon in taskbar for Windows 10 is blank

Report · Apr 07, 2020

my lightroom icon in taskbar is blank,i tried deleting and reinstalling but its still the same.can you please help?

{Thread title edited by moderator}

Report · Apr 08, 2020

Hi there,

The issue seems to be with the icon cache for Windows 10. Please check the steps mentioned here: https://answers.microsoft.com/en-us/windows/forum/windows_7-desktop/some-taskbar-icons-are-blank-she...

Though the mentioned steps are for Windows 7 but may help with your issue. Let us know if it works.

Regards,

Nikunj

Report · Jul 05, 2020

I have the same problem and this doesn't work for me. Lightroom Classic CC is the only icon affected by this. Strangely, it also doesn't show up in my Start Menu, even after right-clicking the desktop shortcut and requesting that it be 'pinned to start'. All my recent catalogs are represented by white icons too and, according to the notification that appears when clicking to open them, "appear to be missing".

This has been a problem for me for the past 6 months at least.

Report · Jul 05, 2020

Your problem looks more serious. Looks like a different problem.

Please post your own problem

When you do, list some additional info

Operating System version and build (Windows 10 v1909 build 18363?) (via Windows Settings/System/About) Or is this a MAC?
Lightroom Classic version, actual number (V9.3?)
Adobe Plan (Photography Plan?)
Computer make/model
Amount of RAM
GPU make/model
GPU driver version (looks like you have NVIDIA, so using the NVIDIA utility app called GeForce Experience, will provide that, check for an update while you are at that, and if an update exists, when installing select Custom for install type as to cause a clean install) hmm, but if a MAC?

One oddity that sticks out. In that screenshot I see an icon for Lightroom Classic, using the letters LrC, Ok, that is the current icon. BUT, why to the right is the text stating the app name Lightroom Classic CC. Should not have CC on it.

Report · Dec 26, 2020

I have this same problem right now. It's driving me nuts.

Windows 10 Home version 2004
Lightroom Classic version 10.1
Adobe Plan - Photography Plan
Home-built i7 8700
32 GB of RAM
AMD Radeon RX 570 GPU 4 GB RAM
GPU driver version 20.12.1

The icon that shows up is the one next to the Chrome icon in the taskbar.

Report · Dec 27, 2020

I have had issues in the past with Adobe updates not replacing the shortcut in the taskbar. Annoying.

Delete/remove the failed shortcut in the taskbar.

If you have a shortcut icon on the desktop, drag it into the taskbar.

If not, create a shortcut.

https://www.digitalcitizen.life/how-pin-special-windows-shortcuts-taskbar/

Report · Dec 28, 2020

Thanks. I tried this, but it doesn't work. I may have to go through the icon cache deletion routine. Happy New Year!

Report · Oct 29, 2022

Any update on this? Followed every guidline out there, no luck.