Lightroom Classic keeps freezing

[creative4life_de]

When I run my Catalog consisting of about 30.000 photos it keeps freezing in developing module. I have tried various graphic settings, CPU prio settings, ... When I analyse the performance I saw that at the times Lightroom freezes the RAM is fully used by Lightroom. (about 18 GBit)

System Settings on most recent Lightroom, startet about 4 months ago.

AMD Ryzen 5 1600, AMD Vega 56, 24 GBit RAM, enough SSD storage ...

I have the feeling that the recent conversion of my catalog caused some fault.

Any Ideas? Maybe also on how to create a new catalog and import all the picture data of the old one.

Cheers!

[dj_paige]

What is the version NUMBER of your Lightroom Classic? We need the version NUMBER and not words like "latest" or "up-to-date".

What is the version NUMBER of your operating system? We need the version NUMBER and not words like "latest" or "up-to-date".

When this happens, does the whole computer freeze requiring a re-start? Or is just Lightroom Classic frozen but the rest of the computer works properly?

What actions in the Develop Module seem to cause this?

This is most likely not related to your catalog, and creating a new catalog is not likely to have any impact.

[creative4life_de]

Thank you for your defining questions.

Lightroom Classic Version: v.10.1.1

Windows: W10 202H (19042.789)

The computer freezes for about 5 seconds, no mousemovement possible, switching to other programs is not possible. No restart required. The only ressource that occurs to be used heavily is the RAM
The freezing definately occurs when using filters, local adjustments and spot removal. If I close Lightroom Classic before RAM is fully used it takes longer to get into the freezing state (which as I mentioned lasts 5-10sec).

Thanks!

[dj_paige]

Try turning off the Graphics acceleration in Lightroom CLassic. Go to Preferences->Performance->Use Graphics Processor should be set to OFF.

[TheDigitalDog]

When LR crashes or freezes, one of the first fixes to try is resetting the preferences:

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html 

[creative4life_de]

Thanks for your answers, here an update on the issue: I've upgraded the amount of RAM from 16GBit to 24. The descibed problems (in short using about 50-70% of the available RAM) from above persisted but didn´t matter due to the large amount of newly available RAM (then using about 9-10 GBits of RAM). Now, a few months later, the problem returned. Lightroom classic alone is again using up to 60% of the available RAM (now equivalent to about 14 GBits of RAM). After every freeze every 30 seconds (when applying sharpening, filters, local adjustments) the RAM drops down to about 40% (about 10 GBits) and I can work for another 30 seconds.

Updated all drivers, CC, Lightroom Classic. Restarted, closed any running programms, reseted the preferences. Any more Ideas?

Thanks!

[creative4life_de]

Sorry upgraded another 8 to 32 (not 24 GBit of RAM)

[Ian Lyons · Accepted solution]

I think you would be best to report this issue on the Lightroom classic feedback forum https://feedback.photoshop.com/topics/lightroom-classic/5f5f2093785c1f1e6cc40872 as LrC QA team monitor the feedback fourm much more closely than this.

[creative4life_de]

Thanks for the advice, I m going to do that!

[Reenfoque]

Did you ever get a solution?? I feel lightroom is TERRIBLE in this aspect and just keeps crashing for me too!!

[ranfuchs2018]

Same here. It seems that with each upgrade I get more and more freezing time, even though my computer clearly meets their spec

[michaelv76836267]

I've noticed Lightroom Classic has been freezing on my PC for a number of years, the only way to shutdown/restart is to use Win Task Manager. I have created numerous new catalogues and despite always updating when available the freezing continues when in the Develop Module. The Adobe site seems obstructive not helpful, seriously considering cancelling my subscription to Photography. I have owned Photoshop since V9 and lightroom since V2, pissed off paying for a subscription that is not helpful.

[dj_paige]

@michaelv76836267 

Please start a new thread and explain in detail, including your system information. People will be happy to help you in a new thread.

[michaelv76836267]

Lightroom Classic version: 13.5 [ 202408062022-6258095b ]

License: Creative Cloud

Language setting: en

Operating system: Windows 11 - Business Edition

Version: 11.0.22631

Application architecture: x64

System architecture: x64

Logical processor count: 16

Processor speed: 3.5GHz

SqLite Version: 3.36.0

CPU Utilisation: 0.0%

Power Source: Plugged In

Built-in memory: 65398.4 MB

Dedicated GPU memory used by Lightroom: 1255.7MB / 16338.2MB (7%)

Real memory available to Lightroom: 65398.4 MB

Real memory used by Lightroom: 3991.5 MB (6.1%)

Virtual memory used by Lightroom: 5635.2 MB

GDI objects count: 774

USER objects count: 2571

Process handles count: 3247

Memory cache size: 10521.0MB

Internal Camera Raw version: 16.5 [ 1953 ]

Maximum thread count used by Camera Raw: 5

Camera Raw SIMD optimization: SSE2,AVX,AVX2

Camera Raw virtual memory: 1386MB / 32699MB (4%)

Camera Raw real memory: 1390MB / 65398MB (2%)



Cache1:
NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB



Cache2:
m:10521.0MB, n:0.0MB



U-main: 110.0MB



System DPI setting: 144 DPI (high DPI mode)

Desktop composition enabled: Yes

Standard Preview Size: 3840 pixels

Displays: 1) 3840x2160

Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No



Graphics Processor Info:

DirectX: AMD Radeon RX 6900 XT (32.0.11029.1008)

Init State: GPU for Export supported by default

User Preference: Auto

Enable HDR in Library: OFF



Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic

Library Path: C:\Users\Michael\Pictures\Lightroom\Lightroom 2024\Photographs\Photographs-v13-3.lrcat

Settings Folder: C:\Users\Michael\AppData\Roaming\Adobe\Lightroom



Installed Plugins:

1) AdobeStock

2) Flickr

3) Nikon Tether Plugin



Config.lua flags:



Adapter #1: Vendor : 1002

Device : 73af

Subsystem : 4fc1043

Revision : c0

Video Memory : 16338

Adapter #2: Vendor : 1414

Device : 8c

Subsystem : 0

Revision : 0

Video Memory : 0

AudioDeviceIOBlockSize: 1024

AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speakers (Realtek USB Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.

AudioDeviceNumberOfChannels: 2

AudioDeviceSampleRate: 48000

Build: LR5x120

Direct2DEnabled: false

GL_ACCUM_ALPHA_BITS: 8

GL_ACCUM_BLUE_BITS: 8

GL_ACCUM_GREEN_BITS: 8

GL_ACCUM_RED_BITS: 8

GL_ALPHA_BITS: 8

GL_BLUE_BITS: 8

GL_DEPTH_BITS: 32

GL_GREEN_BITS: 8

GL_MAX_3D_TEXTURE_SIZE: 8192

GL_MAX_TEXTURE_SIZE: 16384

GL_MAX_TEXTURE_UNITS: 8

GL_MAX_VIEWPORT_DIMS: 16384,16384

GL_RED_BITS: 8

GL_RENDERER: AMD Radeon RX 6900 XT

GL_SHADING_LANGUAGE_VERSION: 4.60

GL_STENCIL_BITS: 8

GL_VENDOR: ATI Technologies Inc.

GL_VERSION: 4.6.0 Compatibility Profile Context 24.7.1.240711

GPUDeviceEnabled: false

OGLEnabled: true

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[ranfuchs2018]

It seems that with some upgrade LRC requires more cache. I ran into this problem a few times, so I increased the cache to 25GB. As I did not have enough internal memory I am  using an external SSD for the cache. Also, I have now changed to using XMP files instead of the catalogue. This seemed to have solved the problem. My largest catalogue is about 80k photos, and it seems to be working ok.

[Oswald Luis]

I do have same issue, just today!!!!