• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
16

Lightroom Classic not responding

Community Beginner ,
Jan 03, 2024 Jan 03, 2024

Copy link to clipboard

Copied

Hi,

Since yesterday lightroom classic isn't responding,  I try to open the program but it doesn't launch. I tried to uninstall but there is a message saying "conflict uninstalling Lightroom classic". I tried to change to an older version but I get another message saying " conflict installing Lightroom classic". It is asking to save my work and close the program but I have nothing opened. I looked and it seems that an update was made 3 days ago. Can it be related to the update? I don't know what else to do. I am not very good with technology, I have very basic knowledge. Any ideas of what else I can try? Thank you so much! 

 

TOPICS
Windows

Views

437

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 03, 2024 Jan 03, 2024

Copy link to clipboard

Copied

I had a similar issue that I just fixed apparently it had something to do with other permissions on my MAC not letting the app open I had to go into the terminal and run a script that can be found on Adobes website.  or you can follow this YouTube video to show you how to do it. https://youtu.be/LPysUb1TNHk?si=RUj0cfoCGWTCd_jh 

I hope this fixes your issue it fixed mine and I was so happy when it finally worked!

Screenshot 2024-01-03 at 6.56.54 PM.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 04, 2024 Jan 04, 2024

Copy link to clipboard

Copied

Thank you for your reply, Unfortunately I tried and it didn't work. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 03, 2024 Jan 03, 2024

Copy link to clipboard

Copied

FYI for anyone else if you get the error "failed to initialize camera raw" my post above will fix that issue I had the same problem on MAC

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 04, 2024 Jan 04, 2024

Copy link to clipboard

Copied

Actually looking at your attached images this looks like the last time you closed LrC, you either force quit it, or it crashed. As a result, the lock file is still in place. As a result LrC thinks a catalog is already open and will not by design open again.

 

Mind you, your error mentions a unistall, not a open, so not the same, but check.

 

see:

https://helpx.adobe.com/lightroom-classic/kb/lightroom-error-catalog-cannot-be-opened-lrcat-lock.htm...

 

Read carefully, and make sure you are deleting the correct file, not the catalog. Use caution.

 

If no lock file exists, then this is not the cause.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jan 04, 2024 Jan 04, 2024

Copy link to clipboard

Copied

Thanks for your reply, I did what suggested, I removed the lock files but unfortunately it's still not fixed. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 04, 2024 Jan 04, 2024

Copy link to clipboard

Copied

Have you restarted your computer? A restart not a shutdown (due to fast startup on a Windows 10 or newer)

 

A restart should close open services, apps, etc, a shutdown might restart them upon boot.

Point is to see if a restart will flush out something that is not closing properly.

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 04, 2024 Jan 04, 2024

Copy link to clipboard

Copied

LATEST

Also, Windows Task Manager, what is show.

 

With LrC running:

1.png

 

With LrC closed (and I made sure that lock file was gone before bringing up the Task Manager)

2.png

 

Up in the top screen capture,  that be the case, you can try stopping that app (right click, end task) in the Tasks Manager. (and see what happens)

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines