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13

Lightroom Classic not showing my images on SD card

Community Beginner ,
Jan 02, 2020 Jan 02, 2020

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Hey guys, 

im not new to lightroom but im new to the forum, let me know if you need more information so as to help me. 

 

I have the latest version of Lightroom classic. (v9.1)

 

the problem im haveing is that when connect my SD card my laptop recognises it and I can access all my photos, its not locked. when I open lightroom to import the images it used to open the import part, now it doesnt, I have to open it manually. once open it recognises that there is an SD card plugged in but shows that its empty. as in no photos detected. 

 

for now my work around is that im having to manually take the photos off the SD card and put it into a folder so I can import it (it accepts images off my laptop but not my card).

 

Ive tried fresh installing Lightroom and formatting the SD card, nothing helped. 

 

anyone experienced this? 

any help would be appreciated 

thanks in advance.

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correct answers 2 Correct answers

Community Expert , Jan 02, 2020 Jan 02, 2020

If using macOS Catlina it may be that you've been caught out by the new built in security features (f..l .p). 

 

With Lightroom Classic closed - check if ablove is the case, open macOS Prefences > Security & Privicy > Privacy. Then make sure that the option for 'Removable Volumes' is checked (i.e. On) as shown in below screenshot. If not, then unlock the padlock and place the check mark as shown. You can then restart Lightroom Classic.

 

It's also important to note that the 'Import Device' path

...

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Community Expert , Jan 02, 2020 Jan 02, 2020

Try this:

Quite Lr > Open your settings > security & Privacy > Select tab privacy and scroll down the left list to "Full Disk Access" > Add your application to the right  hand column (after you enter your system PW).

 

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New Here ,
Aug 21, 2021 Aug 21, 2021

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I've recently had the same problem as cmgap and followed your (Ian Lyons) advice and it worked for me. Thank you. You saved hours of research.

 

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New Here ,
Jan 06, 2020 Jan 06, 2020

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life saver.... thank you ....

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New Here ,
Feb 01, 2020 Feb 01, 2020

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Oh, thank you!  I was tearing my hair out and the answer was so simple. 

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New Here ,
Feb 08, 2020 Feb 08, 2020

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I am having the EXACT same issues as this forum and I feel like this is the answer except my mac version is High Sierra Version 10.13.6 (and I don't have an option to update software for some reason - iMac Late 2015).

 

However, when I go to my Security & Privacy > Privacy settings, I don't have a Files and Folders option, just Location Services, Contacts, Calendars, Reminders, Photos, Accessibility, and Analytics. See below:

Screen Shot 2020-02-08 at 9.02.17 PM.jpg

 

When I try to import into Lightroom, both my iPhone and SD card show up on the left side but no photos show up. Not even a 'no photos found' in the middle of the middle screen. You can see my SD card pulled up and opened to that exact folder and that there are plenty of images. Suspected Duplicates and checked but it doesn't make a difference.

Would love the help!

Screen Shot 2020-02-08 at 9.10.45 PM.jpg

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Community Beginner ,
Feb 09, 2020 Feb 09, 2020

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My problem started with 10.15.2 and was corrected in 10.15.3. Your 2015 probably is not eligible to be updated to Catalina, but I do not understand why it won't give you the option to install Mojave. Is the system's inability to recognize your card or reader tied to any change you have made recently or did it all of the sudden just stop working? What have you tried thus far?

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New Here ,
Feb 09, 2020 Feb 09, 2020

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It happened after I had clicked Import and cancel a bunch while creating video tutorials for clients. Worked fantastic and now it doesn't. This same thing happened about 6 months ago but it solved itself within a few days and I have no idea how. I was able to update my computer to Catalina and I also made sure everything else is up to date. I even uninstalled and installed my Lightroom 9.1.

 

And I realized that even if I pull images onto the Desktop or from a random folder and try to import them into Lightroom, it doesn't recognize them either. So it has nothing to do with the SD card. The computer can detect the SD card fine, it actually tries to auto import in Lightroom when I put in my SD card but it just looks blank like above.

 

Super frustrating because my Lightroom is essentially worthless now that I can't import any photos in general

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New Here ,
Feb 09, 2020 Feb 09, 2020

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Hi there
It worked for me .. so sorry but it is just the worst thing to happen .. I can’t remember where I found the final solution... but not good on apple my Mac is New and for this to happen !!! And the Mac help line.... they hadn’t a clue ....
Good luck hope you get sorted...


Sent from my iPhone

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Community Beginner ,
Feb 09, 2020 Feb 09, 2020

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When I called Apple they admitted it was a bug in 10.15.2 and would be corrected in the next release. The card reader and using drop box provided a temporary work around.  Glad you are up and runing again.

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New Here ,
Feb 09, 2020 Feb 09, 2020

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Finally figured it out! I held down Shift + Option + Delete while turning on Lightroom to reset the preferences and all my images are coming in! Wonder what preference made it turn off but so glad I know the quick fix. Thanks for all the quick responses!

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New Here ,
Feb 29, 2020 Feb 29, 2020

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I have updated my MAC software and tried the Shift Option Delete and still no photos appear.

  I've tried all your suggestions.  So far - no photos.

 

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New Here ,
Jul 27, 2020 Jul 27, 2020

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Omg! This just started happening to me with all the updates. This helped me big time! Thanks so much. 

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Community Beginner ,
Mar 09, 2020 Mar 09, 2020

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THANK YOU very much!  This was the one answer that worked for me!!

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New Here ,
Mar 25, 2020 Mar 25, 2020

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Haven't used for a couple of months but I was able to import from my SD card without a problem. I have Catalina 10.15.4 and Lightroom Classic 9.2. I've verified the privacy settings including giving Lightroom full access. It still doesn't read my SD card. Any advice would be appreciated!lightroom.png

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New Here ,
Apr 29, 2020 Apr 29, 2020

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Thank you! This worked for me.  

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New Here ,
May 18, 2020 May 18, 2020

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I had this same issue and was doing a file copy to a folder and then import, tried the original suggestion regarding removable volumes being checked. Worked like a charm . Well done

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New Here ,
Jul 19, 2020 Jul 19, 2020

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Thanks Ian.  Fixed my issue perfectly.

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New Here ,
Jul 29, 2020 Jul 29, 2020

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Thanks Ian.  After spending way too much time trying to find out what was wrong this immediately solved my issue perfectly.

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New Here ,
Dec 11, 2020 Dec 11, 2020

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Thanks Ian for your input - it immediately solved my problem after upgrading iOS to 10.15 from a couple of earlier generations  

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Community Beginner ,
Dec 22, 2020 Dec 22, 2020

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This is the exact answer I was looking for as well.  Thanks!

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New Here ,
Dec 28, 2020 Dec 28, 2020

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thanks so much. This solved an issue for me as well.

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New Here ,
Jul 22, 2021 Jul 22, 2021

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Thank you for the directions.

 

I just added LRC to the Full Disk access list and the problem was solved completely.

 

Thank you for your helpfulness.

 

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New Here ,
Nov 17, 2024 Nov 17, 2024

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Hi good evening, the same thing is happening to me, I can't download the latest picture that I have, but they don't show up in light room, I really don't know what to do 

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Community Expert ,
Nov 17, 2024 Nov 17, 2024

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@Xacobeo4 , Download the latest picture I have, from where? To where?  

Please explain in detail and indicate what applications you are using including the actual version number do not say things like latest or up to date.

 

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 23H2, LrC 14.0.1, ; ) Camera Oly OM-D E-M1.

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

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Hello - you've added on to a thread that was originally posted in 2020. Is this on your phone or computer? Describe in more detail the problem you are having. Please post screen shots.

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Adobe Employee ,
Nov 18, 2024 Nov 18, 2024

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LATEST

You’ve posted to an ancient thread. It is highly unlikely that the issue described in this thread, though not impossible, is the same one you are currently experiencing. Rather than resurrect an old thread that is seemingly similar, you are better off posting to a new thread with fresh, complete information, including system information, a complete description of the problem, and step-by-step instructions for reproduction. 

 

If the issue is the same, we will merge you back into the appropriate location. 

 

Thank you!

 

Rikk Flohr: Adobe Photography Org

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