Thanks for all your suggestions. It's not the printer driver, not the templates or preferences, I uninstalled and reinstalled lightroom several times and nothing has made a difference. When I go to "print" the print page opens with a white space where the image should go and then freezes. When I try to click on anything, the page crashes and I get the error message.
I CAN print from my tablet, which I will have to do for the moment because I have to, but that isn't capable of handling very big files and isn't a long-term solution.
But this seems to indicate it's something with my computer (but probably not windows) that is interfering with lightroom loading the print module properly. . . anyone have any thoughts on that?
(I've been using this same setup with just a few upgrades since around 2018 without any issues until recently.)
The latest system info:
Lightroom Classic version: 13.4 [ 202406181129-60d181b7 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Business Edition
Version: 10.0.19045
Application architecture: x64
System architecture: x64
Logical processor count: 12
Processor speed: 3.6GHz
SqLite Version: 3.36.0
CPU Utilisation: 5.0%
Power Source: Plugged In, 255%
Built-in memory: 32700.8 MB
Dedicated GPU memory used by Lightroom: 83.6MB / 6044.0MB (1%)
Real memory available to Lightroom: 32700.8 MB
Real memory used by Lightroom: 2064.4 MB (6.3%)
Virtual memory used by Lightroom: 2315.0 MB
GDI objects count: 767
USER objects count: 2859
Process handles count: 2399
Memory cache size: 133.1MB
Internal Camera Raw version: 16.4 [ 1897 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 34MB / 16350MB (0%)
Camera Raw real memory: 38MB / 32700MB (0%)
Cache1:
NT- RAM:0.0MB, VRAM:0.0MB, Combined:0.0MB
Cache2:
m:133.1MB, n:0.0MB
U-main: 167.0MB
System DPI setting: 144 DPI (high DPI mode)
Desktop composition enabled: Yes
Standard Preview Size: 3840 pixels
Displays: 1) 3840x2160
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No
Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1060 6GB (31.0.15.4633)
Init State: GPU for Image Processing supported by default
User Preference: Auto
Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: F:\Lightroom Main Catalog\lightroom main catalog 2023-v13 May 2024.lrcat
Settings Folder: C:\Users\Exploration Vacation\AppData\Roaming\Adobe\Lightroom
Installed Plugins:
1) AdobeStock
2) Flickr
3) HDR Efex Pro 2
4) Luminar 3
5) Luminar 4
6) Luminar AI
7) Luminar Neo
8) Nikon Tether Plugin
9) Topaz Photo AI
Config.lua flags:
Adapter #1: Vendor : 10de
Device : 1c03
Subsystem : 61613842
Revision : a1
Video Memory : 6044
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speakers (High Definition Audio Device)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x120
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
GL_ACCUM_RED_BITS: 16
GL_ALPHA_BITS: 0
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_SIZE: 32768
GL_MAX_TEXTURE_UNITS: 4
GL_MAX_VIEWPORT_DIMS: 32768,32768
GL_RED_BITS: 8
GL_RENDERER: NVIDIA GeForce GTX 1060 6GB/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 546.33
GPUDeviceEnabled: false
OGLEnabled: true
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