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Lightroom Classic - sync icon missing for some reason?

Explorer ,
Nov 02, 2022 Nov 02, 2022

Hello - I uploaded and edited some photos this evening and in doing so, I noticed the sync icon with the 2 arrows is missing from collections. Does anyone know what that's about? Any photos added to a collection are not syncing to mobile. Can't figure out the issue. Additionally, when I create a new collection, the sync option is missing for that when creating the collection initially. The green checkmark at the upper right says syncing complete but new photos are not syncing over.

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Adobe Employee ,
Nov 02, 2022 Nov 02, 2022

Can you please pause and re-start sync again? 
Please try to sync down few images which are uploaded from LrWe or LrMobile.

-S
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Explorer ,
Nov 17, 2022 Nov 17, 2022

Hello, Suhas. I tried that. Still not syncing to mobile from Lightroom Classic.

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Contributor ,
Nov 17, 2022 Nov 17, 2022

Tried and it works ! Very happy now. Here's what you need to do:

 

1. Uninstall Lightroom CC using Creative Cloud. I don't know if I was supposed to saved my preferences when asked, but I did.

2. Once uninstall, go to this page and leave it open (just don't download Photoshop Elements 13

3. Go to this page to download Lightroom 6 for OS X or Windows:


or here for anyone using Windows

4. Install (always with that Photoshop Elements page open I think, I left it open all along just in case).

5. When you install, you'll be asked whether you want the trial or you purchased a copy. (As long as you're still signed on to Creative Cloud, your email credentials will be filled out in the purchased copy field).

6. Do not update from Creative Cloud.

I opened Lightroom; it read my catalogue flawlessly without even asking me where it was. Right from the opening page, I could now in the Collections section (above Smart collections) a new icon with "From Lr Mobile" Then next to my Collection (not smart collections), I have the sync icon that was missing. Clicked on it, and now when I right click on my collection, it says Sync with LR Mobile is check marked. Note that I checked the version in About and it reads Adobe Lightroom CC (not 6).

Hope this helps.

 

Greeting,

Rachel Gomez

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New Here ,
May 07, 2024 May 07, 2024
LATEST

Turning synch on/off worked as a solution.

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New Here ,
Feb 24, 2023 Feb 24, 2023

I don't know if you've sorted this now, but the same thing happened to me yesterday. I simply quit Lightroom and restarted it and then the sync icons reappeared!

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New Here ,
May 22, 2023 May 22, 2023

This is what solved it for me!

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New Here ,
Aug 02, 2023 Aug 02, 2023

Worked for me, so simple! 

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New Here ,
Dec 10, 2023 Dec 10, 2023

Yess!

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