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Lightroom Classic v 14.0.1 crashing and ejecting external hard drive

New Here ,
Oct 21, 2024 Oct 21, 2024

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Lightroom Classic v 14.0.1 was recently updated on my computer and now when trying to click on an image to export, it gives me the spinning wheel of death before saying "file could not be found" and ejecting my external hard drive. I tried to uninstall and reinstall an older version but the catalog had already been updated and was no longer compatible. I have removed some of the pictures that it seemed to freeze on to see if the image itself was corrupted - doesn't appear to make a difference. Other folders won't even open at this point.

 

Currently on a Macbook Pro with Sonoma 14.6.1 using a Seagate hard drive. 

 

Help!! It's peak season and I essentially can't do my job.

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LEGEND ,
Oct 21, 2024 Oct 21, 2024

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Your old catalog from LrC 13.5 is still present on your hard disk, its in the same folder as the upgraded catalog, in a subfolder named "Old Lightroom Catalogs" (I think that's the name).

 

Is it just LrC that crashes or does the spinning wheel of death cause the entire computer to crash?

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New Here ,
Oct 21, 2024 Oct 21, 2024

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Thanks! Will see if I can locate that folder.

 

It's just LrC that crashes, the rest of my computer is fine.

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New Here ,
Oct 21, 2024 Oct 21, 2024

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I got it working momentarily but now it isn't letting me export again. Both the short cut and clicking through to export isn't working and it doesn't matter if it is single image or a group. I guess good news is that it isn't ejecting the hard drive? 

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LEGEND ,
Oct 21, 2024 Oct 21, 2024

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My first thought is that there are mechanical/physical problems with the external hard drive causing it to malfunction.

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New Here ,
Oct 21, 2024 Oct 21, 2024

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Would that also explain the export being grayed out as an option though?

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